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Behavioral Science in the Wild by Nina Mazar
RRP: £23.99£21.56Behavioral Science in the Wild helps managers understand how best to incorporate key research findings to solve their own behavior change challenges in the real world - from lab to field. Behavioral Science in the Wild helps managers to implement... -
The Future of Stuff by Vinay Gupta
RRP: £5.99£4.52Where and who do we want to be? How might we get there? What might happen if we stay on our current course?The Future of Stuff asks what kind of world will we live in when every item of property has a digital trace, when nothing can be lost and... -
Aesthetic Intelligence: How to Boost It and Use It in Business and Beyond by Pauline Brown 9780062883308
RRP: £25.00£16.83Longtime leader in the luxury goods sector and former Chairman of LVMH Moet Hennessy Louis Vuitton North America reinvents the art and science of brand-building under the rubric of Aesthetic Intelligence. In a world in which people have cheap and easy... -
Consumer Behavior: Buying, Having, and Being, Global Edition by Michael G. Solomon 9781292153100
RRP: £29.99£18.03For courses in Consumer Behavior. Beyond Consumer Behavior: How Buying Habits Shape Identity Solomon's Consumer Behavior: Buying, Having, and Being deepens the study of consumer behavior into an investigation of how having (or not having) certain... -
Resurrecting Retail: The Future of Business in a Post-Pandemic World by Doug Stephens
RRP: £19.99£13.56Few crises in modern history have so completely disrupted every aspect of daily life as has the COVID-19 pandemic. What began as a small medical ripple in Wuhan, China, a city many of us had never heard of, quickly erupted into a tsunami of epic... -
Start At The End: How to Build Products That Create Change by Matt Wallaert
RRP: £24.99£16.38Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780525534426Author Matt WallaertFormat HardbackPage Count 256Imprint PortfolioPublisher Penguin Putnam Inc -
Customer Analytics For Dummies Jeff Sauro 9781118937594
RRP: £25.99£17.24The easy way to grasp customer analytics Ensuring your customers are having positive experiences with your company at all levels, including initial brand awareness and loyalty, is crucial to the success of your business. Customer Analytics For Dummies... -
The Consuming Instinct: What Juicy Burgers, Ferraris, Pornography, and Gift Giving Reveal About Human Nature by Gad Saad 9781616144296
RRP: £18.99£17.88In this highly informative and entertaining book, the founder of the vibrant new field of evolutionary consumption illuminates the relevance of our biological heritage to our daily lives as consumers. While culture is important, the author shows that... -
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business by Pat Flynn 9781949709469
RRP: £21.95£16.38Customers, followers, subscribers. It's easy to just look at the numbers. How many likes? How many purchases? How many email subscribers? But as entrepreneurs, we have to remember that there are people behind all that data. People who are looking to us... -
Brand Naming: The Complete Guide to Creating a Name for Your Company, Product, or Service by Rob Meyerson
RRP: £22.95£16.03You don't have a brand-whether it's for a company or a product-until you have a name.The name is one of the first, longest lasting, and most important decisions in defining the identity of a company, product, or service. But set against a tidal wave of... -
The Overspent American: Upscaling, Downshifting and the New Consumer by Juliet Schor 9780060977580
RRP: £16.99£12.39Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780060977580Author Juliet SchorFormat PaperbackPage Count 253Imprint HarperCollinsPublisher HarperCollins Publishers Inc -
People Powered: How Communities Can Supercharge Your Business, Brand, and Teams by Jono Bacon
RRP: £20.00£14.51What if you discovered a blueprint that could grow your brand's reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers?Communities... -
Radical Happiness: Moments of Collective Joy by Lynne Segal 9781786631558
RRP: £10.99£9.18Why are we so obsessed by the pursuit of happiness? With new ways to measure contentment we are told that we have a right to individual joy. But at what cost? In an age of increasing individualism, we have never been more alone and miserable. But what... -
Farewell to Growth by Serge Latouche 9780745646176
RRP: £15.99£14.62Most of us who live in the North and the West consume far too much - too much meat, too much fat, too much sugar, too much salt. We are more likely to put on too much weight than to go hungry. We live in a society that is heading for a crash. We are... -
The Power of Experiments: Decision Making in a Data-Driven World by Michael Luca
RRP: £17.99£12.14Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780262542272Author Michael LucaFormat PaperbackPage Count 232Imprint MIT PressPublisher MIT Press Ltd -
Tescopoly: How One Shop Came Out on Top and Why it Matters Andrew Simms 9781845295110
£13.53You can shop anywhere you like -- as long as it's Tesco The inexorable rise of supermarkets is big news but have we really taken on board what this means for our daily lives, and those of our children? In this searing analysis Andrew Simms, director of... -
Mental Models: Aligning Design Strategy with Human Behavior by Indi Young
RRP: £36.99£34.91Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781933820064Author Indi YoungFormat PaperbackPage Count 299Imprint Rosenfeld MediaPublisher Rosenfeld Media -
Cheap: The High Cost of Discount Culture by Ellen Ruppel Shell
RRP: £21.99£14.42Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780143117636Author Ellen Ruppel ShellFormat PaperbackPage Count 320Imprint Penguin USAPublisher Penguin Putnam IncWeight(grams) 255g -
Talk Triggers by Jay Baer
RRP: £24.99£16.38Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780525537274Author Jay BaerFormat HardbackPage Count 272Imprint PortfolioPublisher Penguin Putnam Inc -
Design for How People Think: Using Brain Science to Build Better Products John Whalen 9781491985458
RRP: £44.99£29.88User experience doesn't happen on a screen; it happens in the mind, and the experience is multidimensional and multisensory. This practical book will help you uncover critical insights about how your customers think so you can create products or services... -
Generation M: Young Muslims Changing the World by Shelina Janmohamed 9781780769097 [USED COPY]
RRP: £17.99£2.65What does it mean to be young and Muslim today? There is a segment of the world's 1.6 billion Muslims that is more influential than any other, and will shape not just the future of Muslims, but also the world around them: meet 'Generation M'.From fashion... -
Generation M: Young Muslims Changing the World by Shelina Janmohamed
RRP: £17.99£14.09What does it mean to be young and Muslim today? There is a segment of the world's 1.6 billion Muslims that is more influential than any other, and will shape not just the future of Muslims, but also the world around them: meet 'Generation M'.From fashion... -
The Mobile Wave: How Mobile Intelligence Will Change Everything by Michael J. Saylor
RRP: £15.99£13.33In the tradition of international bestsellers, Future Shock and Megatrends , Michael J. Saylor, CEO of MicroStrategy, brings The Mobile Wave , a ground-breaking analysis of the impact of mobile intelligence- the fifth wave of computer technology. ... -
Conformity: The Power of Social Influences by Cass R. Sunstein
RRP: £9.99£9.02Bestselling author Cass R. Sunstein reveals the appeal and the danger of conformity We live in an era of tribalism, polarization, and intense social division-separating people along lines of religion, political conviction, race, ethnicity, and... -
The Culture Code: An Ingenious Way to Understand Why People Around the World Live and Buy as They Do by Clotaire Rapaille
RRP: £13.99£9.44Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780767920575Author Clotaire RapailleFormat PaperbackPage Count 224Imprint Random House USA IncPublisher Random House USA IncWeight(grams) 210gDimensions(mm)... -
The Tyranny of Choice by Renata Salecl
RRP: £10.99£8.31We are encouraged from all sides to view our lives as being full of choices. Like the products on a supermarket shelf, our careers, our relationships, our bodies, our very identities seem to be there for the choosing. But paradoxically this seeming... -
Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary by Steve Curtin 9780814432808
RRP: £14.99£10.95If you want to know how strong your company's customer service is, ask your employees to describe what their work entails. Then pay attention to whether they simply list their duties and tasks or if they speak to the true essence of their job--to create... -
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken 9781640951532
RRP: £19.95£12.96Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781640951532Author Shep HykenFormat PaperbackPage Count 280Imprint Sound WisdomPublisher Sound WisdomWeight(grams) 363gDimensions(mm) 229mm * 155mm * 13mm -
Irreplaceable: How to Create Extraordinary Places that Bring People Together by Kevin Ervin Kelley 9781637744741
RRP: £24.99£16.87What about museums, universities, and performing arts venues? Is there still a place for these thousand-year-old institutions in our lives? Or are we holding onto them out of habit, guilt, or nostalgia? Considering the power of technology today,... -
Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences by Eric Berridge
RRP: £17.99£15.19Optimize the customer experience via the cloud to gain a powerful competitive advantage Customer Obsessed looks at customer experience through the lens of the cloud to bring you a cutting-edge handbook for customer experience. Cloud technology has been... -
Designing for the Circular Economy Martin Charter 9781138081017
RRP: £53.99£48.23The circular economy describes a world in which reuse through repair, reconditioning and refurbishment is the prevailing social and economic model. The business opportunities are huge but developing product and service offerings and achieving competitive... -
The Gaslighting of the Millennial Generation: How to Succeed in a Society That Blames You for Everything Gone Wrong by Caitlin Fisher 9781633538849
RRP: £12.99£8.87Millennial Generation vs. All Others"Millennials are killing it. It's time we stopped blaming them, and started thanking them. Caitlin Fisher explains why in this insightful, relatable book." L.S. Quinn, Founder, Reading Room CLE#1 New Release in... -
PreachersNSneakers: Authenticity in an Age of For-Profit Faith and (Wannabe) Celebrities Benjamin Kirby 9780785238836
RRP: £14.99£11.11Founder of the phenomenon social media account PreachersNSneakers tackles how faith, capitalism, consumerism, and (wannabe) celebrity have collided and asks both believers and nonbelievers alike: how much is too much?What started as a joke account on... -
The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business by Blake Morgan 9781400213634
RRP: £17.99£13.15With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today!Customer experience futurist Blake Morgan outlines ten... -
Building Behavioral Science in an Organization by Laurel Newman 9781736652503
RRP: £6.99£6.29Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781736652503Author Laurel NewmanFormat PaperbackPage Count 140Imprint Action Design PressPublisher Action Design PressWeight(grams) 145gDimensions(mm) 203mm... -
Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers by Debbie Levitt
RRP: £18.95£16.90Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780974696010Author Debbie LevittFormat PaperbackPage Count 336Imprint Delta CX MediaPublisher Delta CX MediaWeight(grams) 585gDimensions(mm) 254mm * 178mm *... -
Validating Product Ideas: Through Lean User Research by Tomer Sharon 9781933820293
RRP: £44.99£41.47Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781933820293Author Tomer SharonFormat PaperbackPage Count 344Imprint Rosenfeld MediaPublisher Rosenfeld Media -
Future-Ready Retail: How to Reimagine the Customer Experience, Rebuild Retail Spaces and Develop a Successful Brand by Ibrahim Ibrahim
RRP: £24.99£19.99Traditional shops are facing challenging and unprecedented times. Future-Ready Retail explains how changing consumer needs, the impact of digital and the issues around health, wellness and distancing have transformed retail and provides compelling... -
Viral Loop by Adam Penenberg
RRP: £12.99£7.72You read a book, you recommend it to a friend. That friend tells another friend. And another... until the book becomes this year's word-of-mouth sensation. This is the first to analyze the power of the 'pass-it-on' phenomenon, introducing us to the... -
Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dr Dan Ariely 9780061854545
RRP: £30.00£16.44Apologies but we at Booksplease don't have a full description for this book.AwardsCommended for Axiom Business Book Awards (Business/Economics) 2009.Book InformationISBN 9780061854545Author Dr Dan ArielyFormat HardbackPage Count 400Imprint HarperCollins...