Conflict Resolution & Mediation

How do you lead a fulfilling life? That profound question animates this book of inspiration and insight from world-class business strategist and bestselling author of The Innovator's Dilemma, Clayton Christensen. After beating a heart attack,...

What if you could combine the agility, adaptability, and cohesion of a small team with the power and resources of a giant organization?When General Stanley McChrystal took command of the Joint Special Operations Task Force in Iraq in 2003, he quickly...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780143110170Author Daniel ShapiroFormat PaperbackPage Count 352Imprint Penguin USAPublisher Penguin Putnam IncWeight(grams) 283gDimensions(mm) 213mm * 138mm...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523092628Author Edgar H. ScheinFormat PaperbackPage Count 168Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers

The popular "Mediator's Handbook" presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and...

Named one of "22 new books...that you should consider reading before the year is out" by Fortune"This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." - Publisher's WeeklyA research-based, practical...

Henry Kissinger analyses how six extraordinary leaders he has known have shaped their countries and the world'Leaders,' writes Henry Kissinger in this compelling book, 'think and act at the intersection of two axes: the first, between the past and the...

"Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators." -Jennifer Beer, author of The Mediator's Handbook and negotiation instructor at Wharton...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780645676570Author Sarah BlakeFormat PaperbackPage Count 308Imprint Kmd BooksPublisher Kmd Books

Learn to assess the situation, manage your emotions, and move on.While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office...

Written by Lesley Parkinson,Restorative Practice at Work: Six habits for improving relationships in healthcaresettingsdemonstrates how anyone working in healthcare can draw on restorative practice to develop six habits that improve relationships and help...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523001132Author The Arbinger InstituteFormat PaperbackPage Count 288Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers

The Perfect Guide for Successful Business Women"What a gift to Black women in the workplace!...For those committed to challenging stereotypes and enhancing workplace inclusion, this book is a must-read." -Dana Brownlee, Forbes Careers senior...

Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical...

The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a...

Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive...

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Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780996133586Author Charles ParselleFormat PaperbackPage Count 250Imprint Stroud House PublishingPublisher Stroud House PublishingWeight(grams) 340g

Henry Kissinger analyses how six extraordinary leaders he has known have shaped their countries and the world'Leaders,' writes Henry Kissinger in this compelling book, 'think and act at the intersection of two axes: the first, between the past and the...

Learn to be a better negotiator--and achieve the outcomes you want.If you read nothing else on how to negotiate successfully, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones...

The Anatomy of Peace will instil hope and inspire reconciliation. Through a series of moving stories about once-bitter enemies reunited, it shows us how we routinely misunderstand the causes of conflict - and perpetuate the very problems we're trying to...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523092048Author Adam KahaneFormat PaperbackPage Count 192Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers

Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict at work is a perennial problem for organizations, their people and profits. The second edition of Managing Conflict shows HR...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781936268726Author Bill EddyFormat PaperbackPage Count 176Imprint HCI PressPublisher HCI PressWeight(grams) 226g

This is a clear, practical and essential guide covering the skills, techniques and strategies required in mediation by mediators, lawyers, clients and other participants. With examples, case studies, exercises and precedents throughout, this is an...

From the world's leading expert on trust repair, a guide to understanding the most essential foundation of our relationships and communities. When our trust is broken, and when our own trustworthiness is called into question, many of us are left...

"The day this person left our company is considered an annual holiday!" THIS QUOTE, taken from Kusy and Holloway's research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person...

Formed in 2003 on the request of the federal government, the National Preparedness Leadership Initiative at Harvard's Kennedy School of Government has trained political leaders, government officials, members of the armed forces and senior leaders all...

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The author of the world's best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world's toughest conflicts to offer a way out of the seemingly impossible problems of our time. Conflict is...

The author argues that the roles of human resource professionals must be redefined to meet the competitive challenges organizations face today and into the future. He provides a framework that identifies four distinct roles of human resource...

I Am Right, You Are Wrong is THE classic work about choice in business and in life from world-renowned writer and philosopher Edward de Bono.Most of our everyday decision-making tends to be confrontational. Whether in large meetings, one-to-one or even...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781933820460Author Gray, DaveFormat PaperbackPage Count 184Imprint Rosenfeld MediaPublisher Rosenfeld Media

Do you want to express yourself honestly and compassionately? Learn to live in choice rather than submit or rebel? This book explores 25 key distinctions that reveal the consciousness embedded in Nonviolent Communication. Drawing on brain science with...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780262535946Author W. Edwards DemingFormat PaperbackPage Count 432Imprint MIT PressPublisher MIT Press Ltd

Every manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players.Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and...

Across the world governments proclaim that they will never 'negotiate with evil'. And yet they always have and always will. From jungle clearings to stately homes and anonymous airport hotels, Talking to Terrorists puts us in the room with the...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780143118756Author Roger FisherFormat PaperbackPage Count 240Imprint Penguin USAPublisher Penguin Putnam IncWeight(grams) 176gDimensions(mm) 196mm * 128mm *...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781611800678Author Diane Musho HamiltonFormat PaperbackPage Count 240Imprint Shambhala Publications IncPublisher Shambhala Publications IncWeight(grams)...

In today's volatile work environment, avoiding disaster is more important than ever. Crisis Management helps managers identify, manage, and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize precrisis...