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  • The Mediator's Handbook: Revised & Expanded fourth edition by Jennifer E. Beer

    The Mediator's Handbook: Revised & Expanded fourth edition by Jennifer E. Beer

    RRP: £24.99
    £17.12
    The popular "Mediator's Handbook" presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and...
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  • Possible: How We Survive (and Thrive) in an Age of Conflict by William Ury 9780063286900

    Possible: How We Survive (and Thrive) in an Age of Conflict by William Ury 9780063286900

    RRP: £25.00
    £16.43
    The author of the world's best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world's toughest conflicts to offer a way out of the seemingly impossible problems of our time. Conflict is...
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    £16.43
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  • HBR Guide to Dealing with Conflict (HBR Guide Series) by Amy Gallo

    HBR Guide to Dealing with Conflict (HBR Guide Series) by Amy Gallo

    RRP: £13.99
    £10.02
    Learn to assess the situation, manage your emotions, and move on.While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office...
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    £10.02
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  • Getting Along: How to Work with Anyone (Even Difficult People) by Amy Gallo

    Getting Along: How to Work with Anyone (Even Difficult People) by Amy Gallo

    RRP: £21.00
    £15.62
    Named one of "22 new books...that you should consider reading before the year is out" by Fortune"This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." - Publisher's WeeklyA research-based, practical...
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    £15.62
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  • Leadership: Six Studies in World Strategy by Henry Kissinger

    Leadership: Six Studies in World Strategy by Henry Kissinger

    RRP: £25.00
    £18.02
    Henry Kissinger analyses how six extraordinary leaders he has known have shaped their countries and the world'Leaders,' writes Henry Kissinger in this compelling book, 'think and act at the intersection of two axes: the first, between the past and the...
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    £18.02
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  • How Will You Measure Your Life? by Clayton Christensen

    How Will You Measure Your Life? by Clayton Christensen

    RRP: £9.99
    £6.64
    How do you lead a fulfilling life? That profound question animates this book of inspiration and insight from world-class business strategist and bestselling author of The Innovator's Dilemma, Clayton Christensen. After beating a heart attack,...
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    RRP: £9.99
    £6.64
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  • Humble Inquiry: The Gentle Art of Asking Instead of Telling by Edgar H. Schein

    Humble Inquiry: The Gentle Art of Asking Instead of Telling by Edgar H. Schein

    RRP: £19.99
    £13.35
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523092628Author Edgar H. ScheinFormat PaperbackPage Count 168Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers
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  • The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes by Gerry O'Sullivan

    The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes by Gerry O'Sullivan

    RRP: £19.99
    £13.96
    "Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators." -Jennifer Beer, author of The Mediator's Handbook and negotiation instructor at Wharton...
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  • Leadership and Self-Deception by Arbinger Institute

    Leadership and Self-Deception by Arbinger Institute

    RRP: £13.99
    £9.20
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523097807Author Arbinger InstituteFormat PaperbackPage Count 240Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers
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    £9.20
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  • The Anatomy of Peace: How to Resolve the Heart of Conflict by The Arbinger Institute

    The Anatomy of Peace: How to Resolve the Heart of Conflict by The Arbinger Institute

    RRP: £10.99
    £7.77
    The Anatomy of Peace will instil hope and inspire reconciliation. Through a series of moving stories about once-bitter enemies reunited, it shows us how we routinely misunderstand the causes of conflict - and perpetuate the very problems we're trying to...
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  • The Anatomy of Peace, Fourth Edition: Resolving the Heart of Conflict by Arbinger Institute

    The Anatomy of Peace, Fourth Edition: Resolving the Heart of Conflict by Arbinger Institute

    RRP: £16.99
    £11.54
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523001132Author The Arbinger InstituteFormat PaperbackPage Count 288Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers
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  • HBR's 10 Must Reads on Negotiation (with Bonus Article "15 Rules for Negotiating a Job Offer" by Deepak Malhotra) by Harvard Business Review

    HBR's 10 Must Reads on Negotiation (with Bonus Article "15 Rules for Negotiating a Job Offer" by Deepak Malhotra) by Harvard Business Review

    RRP: £16.99
    £12.55
    Learn to be a better negotiator--and achieve the outcomes you want.If you read nothing else on how to negotiate successfully, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones...
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  • Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts by Daniel Shapiro

    Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts by Daniel Shapiro

    RRP: £19.00
    £11.18
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780143110170Author Daniel ShapiroFormat PaperbackPage Count 352Imprint Penguin USAPublisher Penguin Putnam IncWeight(grams) 283gDimensions(mm) 213mm * 138mm...
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    £11.18
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  • Restorative Practice at Work: Six habits for improving relationships in healthcare settings by Lesley Parkinson 9781785836893

    Restorative Practice at Work: Six habits for improving relationships in healthcare settings by Lesley Parkinson 9781785836893

    RRP: £17.99
    £14.34
    Written by Lesley Parkinson,Restorative Practice at Work: Six habits for improving relationships in healthcaresettingsdemonstrates how anyone working in healthcare can draw on restorative practice to develop six habits that improve relationships and help...
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  • Dangerous Love by Chad Ford

    Dangerous Love by Chad Ford

    RRP: £16.99
    £12.28
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523089772Author Chad FordFormat PaperbackPage Count 240Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers
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  • I’m Not Yelling: A Black Woman’s Guide to Navigating the Workplace (Women in Business, Successful Business Woman, Image & Etiquette) by Elizabeth Leiba 9781684810734

    I’m Not Yelling: A Black Woman’s Guide to Navigating the Workplace (Women in Business, Successful Business Woman, Image & Etiquette) by Elizabeth Leiba 9781684810734

    RRP: £17.99
    £12.30
    The Perfect Guide for Successful Business Women"What a gift to Black women in the workplace!...For those committed to challenging stereotypes and enhancing workplace inclusion, this book is a must-read." -Dana Brownlee, Forbes Careers senior...
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    £12.30
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  • Agile Conversations: Transform Your Conversations, Transform Your Culture by Douglas Squirrel

    Agile Conversations: Transform Your Conversations, Transform Your Culture by Douglas Squirrel

    RRP: £16.99
    £12.28
    Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical...
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  • Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People by Alan Willett

    Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People by Alan Willett

    RRP: £15.99
    £12.10
    Every manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players.Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and...
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    £12.10
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  • Dealing with Difficult People (HBR Emotional Intelligence Series) by Harvard Business Review

    Dealing with Difficult People (HBR Emotional Intelligence Series) by Harvard Business Review

    RRP: £10.99
    £8.05
    Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive...
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    RRP: £10.99
    £8.05
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  • Out of the Crisis by W. Edwards Deming

    Out of the Crisis by W. Edwards Deming

    RRP: £33.00
    £22.96
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780262535946Author W. Edwards DemingFormat PaperbackPage Count 432Imprint MIT PressPublisher MIT Press Ltd
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    RRP: £33.00
    £22.96
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  • Liminal Thinking: Create the Change You Want by Changing the Way You Think by Gray, Dave 9781933820460

    Liminal Thinking: Create the Change You Want by Changing the Way You Think by Gray, Dave 9781933820460

    RRP: £19.99
    £18.80
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781933820460Author Gray, DaveFormat PaperbackPage Count 184Imprint Rosenfeld MediaPublisher Rosenfeld Media
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  • BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns by Bill Eddy 9781936268726

    BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns by Bill Eddy 9781936268726

    RRP: £10.99
    £8.94
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781936268726Author Bill EddyFormat PaperbackPage Count 176Imprint HCI PressPublisher HCI PressWeight(grams) 226g
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  • The Financial Times Guide to High Impact Negotiation by Kasia Jagodzinska

    The Financial Times Guide to High Impact Negotiation by Kasia Jagodzinska

    RRP: £27.99
    £18.11
    Strategy, tactics and templates to prepare for high-impact negotiations that result in successful long-lasting deals. The Financial Times Guide to High Impact Negotiation provides a comprehensive and strategic roadmap to the whole negotiation...
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  • The Neutrality Trap: From Constructive Engagement to Strategic Disruption in Social Conflict by Bernard S. Mayer

    The Neutrality Trap: From Constructive Engagement to Strategic Disruption in Social Conflict by Bernard S. Mayer

    RRP: £18.99
    £12.75
    Work for social change through constructive engagement and systems disruption in this practical resource for social change advocates and conflict specialists In The Neutrality Trap, expert mediators and facilitators Bernard Mayer and Jacqueline N...
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  • Resolving Conflicts at Work: Ten Strategies for Everyone on the Job by Kenneth Cloke

    Resolving Conflicts at Work: Ten Strategies for Everyone on the Job by Kenneth Cloke

    RRP: £21.00
    £13.96
    The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing...
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  • Mediator Skills and Techniques: Triangle of Influence by Miryana Nesic

    Mediator Skills and Techniques: Triangle of Influence by Miryana Nesic

    £100.72
    This is a clear, practical and essential guide covering the skills, techniques and strategies required in mediation by mediators, lawyers, clients and other participants. With examples, case studies, exercises and precedents throughout, this is an...
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  • How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired by PhD Peter H Kim

    How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired by PhD Peter H Kim

    RRP: £28.99
    £17.85
    From the world's leading expert on trust repair, a guide to understanding the most essential foundation of our relationships and communities. When our trust is broken, and when our own trustworthiness is called into question, many of us are left...
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  • Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power by Mitchell Kusy

    Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power by Mitchell Kusy

    RRP: £21.99
    £14.56
    "The day this person left our company is considered an annual holiday!" THIS QUOTE, taken from Kusy and Holloway's research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person...
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  • Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation by Lawrence Susskind

    Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation by Lawrence Susskind

    RRP: £22.00
    £14.56
    You've read the classic on win-win negotiating, Getting to Yes , but so have they , the folks you are now negotiating with. How can you get a leg up , and win? Win-win" negotiation is an appealing idea on an intellectual level: Find the best way to...
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  • Getting to Yes: Negotiating Agreement Without Giving in by Roger Fisher

    Getting to Yes: Negotiating Agreement Without Giving in by Roger Fisher

    RRP: £18.00
    £10.20
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780143118756Author Roger FisherFormat PaperbackPage Count 240Imprint Penguin USAPublisher Penguin Putnam IncWeight(grams) 176gDimensions(mm) 196mm * 128mm *...
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  • You're It: Crisis, Change, and How to Lead When It Matters Most by Barry C. Dorn

    You're It: Crisis, Change, and How to Lead When It Matters Most by Barry C. Dorn

    RRP: £14.99
    £9.80
    Formed in 2003 on the request of the federal government, the National Preparedness Leadership Initiative at Harvard's Kennedy School of Government has trained political leaders, government officials, members of the armed forces and senior leaders all...
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  • Resolving Business Disputes: How to get better outcomes from commercial conflicts by Stephen Bate

    Resolving Business Disputes: How to get better outcomes from commercial conflicts by Stephen Bate

    RRP: £39.95
    £32.75
    Resolving Business Disputes will give company directors, business executives and other commercial decision-makers a unique and essential insight into how to resolve business disputes and to reach the best outcomes by making effective decisions. The book...
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  • Conflict Resolution at Work For Dummies by Vivian Scott

    Conflict Resolution at Work For Dummies by Vivian Scott

    RRP: £14.99
    £10.20
    A practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools...
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  • Managing Conflict: A Practical Guide to Resolution in the Workplace by David Liddle 9781398609457

    Managing Conflict: A Practical Guide to Resolution in the Workplace by David Liddle 9781398609457

    RRP: £29.99
    £24.83
    Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict at work is a perennial problem for organizations, their people and profits. The second edition of Managing Conflict shows HR...
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  • I Am Right, You Are Wrong by Edward De Bono

    I Am Right, You Are Wrong by Edward De Bono

    RRP: £10.99
    £7.77
    I Am Right, You Are Wrong is THE classic work about choice in business and in life from world-renowned writer and philosopher Edward de Bono.Most of our everyday decision-making tends to be confrontational. Whether in large meetings, one-to-one or even...
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  • Human Resource Champions: The Next Agenda for Adding Value and Delivering Results by David Ulrich

    Human Resource Champions: The Next Agenda for Adding Value and Delivering Results by David Ulrich

    RRP: £30.00
    £21.62
    The author argues that the roles of human resource professionals must be redefined to meet the competitive challenges organizations face today and into the future. He provides a framework that identifies four distinct roles of human resource...
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  • Talking to Terrorists: How to End Armed Conflicts by Jonathan Powell

    Talking to Terrorists: How to End Armed Conflicts by Jonathan Powell

    £4.82 - £9.09
    Across the world governments proclaim that they will never 'negotiate with evil'. And yet they always have and always will. From jungle clearings to stately homes and anonymous airport hotels, Talking to Terrorists puts us in the room with the...
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  • The Heart of Nonviolent Communication: 25 Keys to Shift From Separation to Connection by Stephanie Bachmann Mattei 9781934336427

    The Heart of Nonviolent Communication: 25 Keys to Shift From Separation to Connection by Stephanie Bachmann Mattei 9781934336427

    RRP: £26.95
    £20.27
    Do you want to express yourself honestly and compassionately? Learn to live in choice rather than submit or rebel? This book explores 25 key distinctions that reveal the consciousness embedded in Nonviolent Communication. Drawing on brain science with...
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  • Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together by Adam Kahane

    Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together by Adam Kahane

    RRP: £17.99
    £12.14
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523092048Author Adam KahaneFormat PaperbackPage Count 192Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers
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