Conflict Resolution & Mediation

How do you lead a fulfilling life? That profound question animates this book of inspiration and insight from world-class business strategist and bestselling author of The Innovator's Dilemma, Clayton Christensen. After beating a heart attack,...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523006564Author Arbinger InstituteFormat PaperbackPage Count 240Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers

What if you could combine the agility, adaptability, and cohesion of a small team with the power and resources of a giant organization?When General Stanley McChrystal took command of the Joint Special Operations Task Force in Iraq in 2003, he quickly...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781936268627Author Bill EddyFormat PaperbackPage Count 150Imprint HCI PressPublisher HCI PressWeight(grams) 212g

Life is a series of negotiations, whether or not you think of yourself as a negotiator. From seemingly insignificant daily decisions to major life choices, you negotiate every time you aim to persuade, argue over a decision, or resolve a conflict. But as...

Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict at work is a perennial problem for organizations, their people and profits. The second edition of Managing Conflict shows HR...

The popular "Mediator's Handbook" presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and...

Henry Kissinger analyses how six extraordinary leaders he has known have shaped their countries and the world'Leaders,' writes Henry Kissinger in this compelling book, 'think and act at the intersection of two axes: the first, between the past and the...

The Best-Selling Leadership Book of All Time Just Got Better!HarperCollins and John C. Maxwell are celebrating the milestone anniversary of Maxwell's New York Times bestselling book The 21 Irrefutable Laws of Leadership with the publication of a new...

WINNER: Independent Press Award 2022 - Career Are you avoiding an uncomfortable conversation at work? If you're an executive or a team leader, strengthening your organization's ability to have difficult conversations is necessary and worth the...

Written to celebrate the 30th anniversary of CEDR's emergence as the world's leading independent disputes consultancy, The Mediator's Tale: The CEDR Story of Better Conflicts captures the experience of two leading internationally renowned mediators - and...

Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781933820460Author Gray, DaveFormat PaperbackPage Count 184Imprint Rosenfeld MediaPublisher Rosenfeld Media

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781912480951Author Paul RogersFormat PaperbackPage Count 96Imprint Hawthorn PressPublisher Hawthorn PressWeight(grams) 152gDimensions(mm) 216mm * 138mm *...

There is a prevailing culture of 'niceness' within churches which can lead to conflict avoidance, suppression and denial. Consequently, ministers and church leaders often struggle to handle tensions, difference and competing demands within their...

Discover the gritty gangland read from bestseller, Kerry KayaPerfect for fans of Martina Cole and Kimberley Chambers.Nothing to lose...When nineteen-year-old Tommy Carter throws away a promising career to work for local villain Davey Abbott, everyone...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780262535946Author W. Edwards DemingFormat PaperbackPage Count 432Imprint MIT PressPublisher MIT Press Ltd

Formed in 2003 on the request of the federal government, the National Preparedness Leadership Initiative at Harvard's Kennedy School of Government has trained political leaders, government officials, members of the armed forces and senior leaders all...

The Anatomy of Peace will instil hope and inspire reconciliation. Through a series of moving stories about once-bitter enemies reunited, it shows us how we routinely misunderstand the causes of conflict - and perpetuate the very problems we're trying to...

"Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators." -Jennifer Beer, author of The Mediator's Handbook and negotiation instructor at Wharton...

Do you want to express yourself honestly and compassionately? Learn to live in choice rather than submit or rebel? This book explores 25 key distinctions that reveal the consciousness embedded in Nonviolent Communication. Drawing on brain science with...

Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical...

Named one of "22 new books...that you should consider reading before the year is out" by Fortune"This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." - Publisher's WeeklyA research-based, practical...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780994315915Author Kelly E MagowanFormat PaperbackPage Count 74Imprint Magowan NomineesPublisher Magowan NomineesWeight(grams) 82gDimensions(mm) 203mm *...

Every manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players.Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and...

The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a...

The author argues that the roles of human resource professionals must be redefined to meet the competitive challenges organizations face today and into the future. He provides a framework that identifies four distinct roles of human resource...

"The day this person left our company is considered an annual holiday!" THIS QUOTE, taken from Kusy and Holloway's research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person...

Learn to assess the situation, manage your emotions, and move on.While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office...

"Leadership development is self-development. The quest for leadership is first an inner quest to discover who you are. That is clearly the premise of this wonderful collection of developmental activities. They guide learners on that fascinating...

Resolving Business Disputes will give company directors, business executives and other commercial decision-makers a unique and essential insight into how to resolve business disputes and to reach the best outcomes by making effective decisions. The book...

The author of the world's best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world's toughest conflicts to offer a way out of the seemingly impossible problems of our time. Conflict is...

In today's volatile work environment, avoiding disaster is more important than ever. Crisis Management helps managers identify, manage, and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize precrisis...

I Am Right, You Are Wrong is THE classic work about choice in business and in life from world-renowned writer and philosopher Edward de Bono.Most of our everyday decision-making tends to be confrontational. Whether in large meetings, one-to-one or even...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781936268726Author Bill EddyFormat PaperbackPage Count 176Imprint HCI PressPublisher HCI PressWeight(grams) 226g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523092048Author Adam KahaneFormat PaperbackPage Count 192Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers

Across the world governments proclaim that they will never 'negotiate with evil'. And yet they always have and always will. From jungle clearings to stately homes and anonymous airport hotels, Talking to Terrorists puts us in the room with the...

Learn to be a better negotiator--and achieve the outcomes you want.If you read nothing else on how to negotiate successfully, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781632651969Author Roger DawsonFormat PaperbackPage Count 352Imprint New Page Books,USPublisher Red Wheel/WeiserWeight(grams) 1g

Written for all who are struggling to manage a workforce with often incompatible ethics, values, and working styles, Generations at Work looks afresh at the root causes of professional conflict and offers practical guidelines for navigating...