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  • The Mediator's Handbook: Revised & Expanded fourth edition by Jennifer E. Beer

    The Mediator's Handbook: Revised & Expanded fourth edition by Jennifer E. Beer

    RRP: £24.99
    £17.12
    The popular "Mediator's Handbook" presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and...
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    RRP: £24.99
    £17.12
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  • Humble Inquiry: The Gentle Art of Asking Instead of Telling by Edgar H. Schein

    Humble Inquiry: The Gentle Art of Asking Instead of Telling by Edgar H. Schein

    RRP: £19.99
    £12.95
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523092628Author Edgar H. ScheinFormat PaperbackPage Count 168Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers
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    RRP: £19.99
    £12.95
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  • Leadership: Six Studies in World Strategy by Henry Kissinger

    Leadership: Six Studies in World Strategy by Henry Kissinger

    RRP: £25.00
    £18.02
    Henry Kissinger analyses how six extraordinary leaders he has known have shaped their countries and the world'Leaders,' writes Henry Kissinger in this compelling book, 'think and act at the intersection of two axes: the first, between the past and the...
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    RRP: £25.00
    £18.02
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  • Team of Teams: New Rules of Engagement for a Complex World by General Stanley A. McChrystal

    Team of Teams: New Rules of Engagement for a Complex World by General Stanley A. McChrystal

    RRP: £10.99
    £8.02
    What if you could combine the agility, adaptability, and cohesion of a small team with the power and resources of a giant organization?When General Stanley McChrystal took command of the Joint Special Operations Task Force in Iraq in 2003, he quickly...
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    £8.02
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  • Getting Along: How to Work with Anyone (Even Difficult People) by Amy Gallo

    Getting Along: How to Work with Anyone (Even Difficult People) by Amy Gallo

    RRP: £21.00
    £16.33
    Named one of "22 new books...that you should consider reading before the year is out" by Fortune"This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." - Publisher's WeeklyA research-based, practical...
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    RRP: £21.00
    £16.33
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  • Leadership and Self-Deception by Arbinger Institute

    Leadership and Self-Deception by Arbinger Institute

    RRP: £13.99
    £9.18
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523097807Author Arbinger InstituteFormat PaperbackPage Count 240Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers
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    RRP: £13.99
    £9.18
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  • The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes by Gerry O'Sullivan

    The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes by Gerry O'Sullivan

    RRP: £19.99
    £13.96
    "Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators." -Jennifer Beer, author of The Mediator's Handbook and negotiation instructor at Wharton...
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  • HBR Guide to Dealing with Conflict (HBR Guide Series) by Amy Gallo

    HBR Guide to Dealing with Conflict (HBR Guide Series) by Amy Gallo

    RRP: £13.99
    £10.76
    Learn to assess the situation, manage your emotions, and move on.While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office...
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  • Agile Conversations: Transform Your Conversations, Transform Your Culture by Douglas Squirrel

    Agile Conversations: Transform Your Conversations, Transform Your Culture by Douglas Squirrel

    RRP: £16.99
    £12.28
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781942788973Author Douglas SquirrelFormat PaperbackPage Count 224Imprint It Revolution PressPublisher It Revolution Press
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  • Dealing with Difficult People (HBR Emotional Intelligence Series) by Harvard Business Review

    Dealing with Difficult People (HBR Emotional Intelligence Series) by Harvard Business Review

    RRP: £10.99
    £9.19
    Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive...
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  • Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together by Adam Kahane

    Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together by Adam Kahane

    RRP: £17.99
    £11.78
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523092048Author Adam KahaneFormat PaperbackPage Count 192Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers
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  • The Financial Times Guide to High Impact Negotiation by Kasia Jagodzinska

    The Financial Times Guide to High Impact Negotiation by Kasia Jagodzinska

    RRP: £27.99
    £20.10
    Strategy, tactics and templates to prepare for high-impact negotiations that result in successful long-lasting deals. The Financial Times Guide to High Impact Negotiation provides a comprehensive and strategic roadmap to the whole negotiation...
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    £20.10
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  • The Neutrality Trap: From Constructive Engagement to Strategic Disruption in Social Conflict by Bernard S. Mayer

    The Neutrality Trap: From Constructive Engagement to Strategic Disruption in Social Conflict by Bernard S. Mayer

    RRP: £18.99
    £13.33
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781119793243Author Bernard S. MayerFormat HardbackImprint John Wiley & Sons IncPublisher John Wiley & Sons Inc
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    RRP: £18.99
    £13.33
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  • Getting to Yes: Negotiating Agreement Without Giving in by Roger Fisher

    Getting to Yes: Negotiating Agreement Without Giving in by Roger Fisher

    RRP: £18.00
    £11.07
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780143118756Author Roger FisherFormat PaperbackPage Count 240Imprint Penguin USAPublisher Penguin Putnam IncWeight(grams) 176gDimensions(mm) 196mm * 128mm *...
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    £11.07
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  • Conflict Resolution at Work For Dummies by Vivian Scott

    Conflict Resolution at Work For Dummies by Vivian Scott

    RRP: £14.99
    £10.91
    A practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools...
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    £10.91
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  • Talking to Terrorists: How to End Armed Conflicts by Jonathan Powell

    Talking to Terrorists: How to End Armed Conflicts by Jonathan Powell

    RRP: £12.99
    £9.34
    Across the world governments proclaim that they will never 'negotiate with evil'. And yet they always have and always will. From jungle clearings to stately homes and anonymous airport hotels, Talking to Terrorists puts us in the room with the...
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    £9.34
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  • It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People by Bill Eddy 9781936268665

    It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People by Bill Eddy 9781936268665

    RRP: £14.99
    £10.13
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781936268665Author Bill EddyFormat PaperbackPage Count 244Imprint HCI PressPublisher HCI PressWeight(grams) 298g
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    £10.13
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  • Secrets of Power Negotiating, 25th Anniversary Edition by Roger Dawson

    Secrets of Power Negotiating, 25th Anniversary Edition by Roger Dawson

    RRP: £18.99
    £15.16
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781632651969Author Roger DawsonFormat PaperbackPage Count 352Imprint New Page Books,USPublisher Red Wheel/WeiserWeight(grams) 1g
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    £15.16
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  • Resolving Conflicts at Work: Ten Strategies for Everyone on the Job by Kenneth Cloke

    Resolving Conflicts at Work: Ten Strategies for Everyone on the Job by Kenneth Cloke

    RRP: £21.00
    £14.60
    The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing...
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    RRP: £21.00
    £14.60
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  • Conflict Coaching Fundamentals: Working With Conflict Stories by Samantha Hardy

    Conflict Coaching Fundamentals: Working With Conflict Stories by Samantha Hardy

    RRP: £32.99
    £30.53
    We naturally create stories to help us make meaning of our world, but in conflict situations the kinds of stories we typically tell ourselves can actually make it harder for us to manage and resolve the conflict constructively. This book provides an...
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    RRP: £32.99
    £30.53
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  • Stop Workplace Drama: Train Your Team to have No Complaints, No Excuses, and No Regrets by Marlene Chism

    Stop Workplace Drama: Train Your Team to have No Complaints, No Excuses, and No Regrets by Marlene Chism

    RRP: £21.99
    £15.23
    Overcome the interpersonal challenges holding your business back Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting...
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    RRP: £21.99
    £15.23
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  • So, What's Your Proposal?: Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds! by Bill Eddy 9781936268627

    So, What's Your Proposal?: Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds! by Bill Eddy 9781936268627

    RRP: £14.95
    £10.16
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781936268627Author Bill EddyFormat PaperbackPage Count 150Imprint HCI PressPublisher HCI PressWeight(grams) 212g
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    £10.16
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  • Workplace Conflict Resolution Essentials For Dummies by Vivian Scott

    Workplace Conflict Resolution Essentials For Dummies by Vivian Scott

    RRP: £10.50
    £7.68
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780730319450Author Vivian ScottFormat PaperbackPage Count 192Imprint For DummiesPublisher John Wiley & Sons Australia LtdWeight(grams) 227gDimensions(mm)...
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    RRP: £10.50
    £7.68
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  • Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee by Clare E Fowler 9781538171271

    Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee by Clare E Fowler 9781538171271

    RRP: £30.00
    £26.68
    Offers step-by-step expert advice that empowers women to understand and overcome the conflicts they face at work with coworkers and managers.Are you being harassed? Micromanaged? Or just plain annoyed by your gum-chewing, music-playing, lunch-stealing...
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    £26.68
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  • Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power by Mitchell Kusy

    Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power by Mitchell Kusy

    RRP: £21.99
    £15.23
    "The day this person left our company is considered an annual holiday!" THIS QUOTE, taken from Kusy and Holloway's research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person...
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    £15.23
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  • From Conflict to Courage: How to Stop Avoiding and Start Leading by Marlene Chism

    From Conflict to Courage: How to Stop Avoiding and Start Leading by Marlene Chism

    RRP: £17.99
    £11.78
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523000722Author Marlene ChismFormat PaperbackPage Count 240Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers
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    £11.78
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  • You're It: Crisis, Change, and How to Lead When It Matters Most by Barry C. Dorn

    You're It: Crisis, Change, and How to Lead When It Matters Most by Barry C. Dorn

    RRP: £14.99
    £9.57
    Formed in 2003 on the request of the federal government, the National Preparedness Leadership Initiative at Harvard's Kennedy School of Government has trained political leaders, government officials, members of the armed forces and senior leaders all...
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  • The Prepared Leader: Emerge from Any Crisis More Resilient Than Before by Erika H. James 9781613631638

    The Prepared Leader: Emerge from Any Crisis More Resilient Than Before by Erika H. James 9781613631638

    RRP: £18.99
    £12.57
    The next crisis might be here now, or it might be around the corner. In The Prepared Leader: Emerge from Any Crisis More Resilient Than Before, two history-making experts in crisis leadership-James, dean of The Wharton School of the University of...
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  • Managing Conflict in Organizations by M. Afzalur Rahim 9781032258201

    Managing Conflict in Organizations by M. Afzalur Rahim 9781032258201

    RRP: £35.99
    £33.18
    Provides organizational behaviour and HRM students with a comprehensive overview of all conflict management styles before focusing on the one that is the most widely used, making it both rigorous and practical Easy to follow, with strong structure and...
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    RRP: £35.99
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  • Cómo Mantener Una Conversación Difícil (Difficult Conversations Spanish Edition) by Harvard Business Review

    Cómo Mantener Una Conversación Difícil (Difficult Conversations Spanish Edition) by Harvard Business Review

    £10.39
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9788417963354Author Harvard Business ReviewFormat PaperbackPage Count 128Imprint Reverte Management (Rem)Publisher Reverte Management (Rem)Weight(grams) 118g
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  • How to Have Difficult Conversations About Race: Practical Tools for Necessary Change in the Workplace and Beyond by Kwame Christian

    How to Have Difficult Conversations About Race: Practical Tools for Necessary Change in the Workplace and Beyond by Kwame Christian

    RRP: £26.95
    £17.05
    Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of...
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  • It's All Your Fault!: 12 Tips for Managing People Who Blame Others for Everything by Bill Eddy 9781936268023

    It's All Your Fault!: 12 Tips for Managing People Who Blame Others for Everything by Bill Eddy 9781936268023

    RRP: £28.95
    £19.58
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781936268023Author Bill EddyFormat PaperbackPage Count 368Imprint HCI PressPublisher HCI PressWeight(grams) 497g
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  • The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict by Gary T. Furlong

    The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict by Gary T. Furlong

    RRP: £61.71
    £56.45
    In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need...
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    RRP: £61.71
    £56.45
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  • Turn Enemies into Allies: The Art of Peace in the Workplace by Judy Ringer 9781632651549

    Turn Enemies into Allies: The Art of Peace in the Workplace by Judy Ringer 9781632651549

    RRP: £16.95
    £12.64
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781632651549Author Judy RingerFormat PaperbackPage Count 224Imprint New Page Books,USPublisher Career PressWeight(grams) 0g
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  • The Conflict Resolution Phrase Book: 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations by Barbara Mitchell

    The Conflict Resolution Phrase Book: 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations by Barbara Mitchell

    RRP: £16.95
    £11.71
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781632650986Author Barbara MitchellFormat PaperbackPage Count 192Imprint New Page Books,USPublisher Career PressWeight(grams) 0g
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  • Crisis Management in a Complex World by Dawn R. Gilpin 9780195328721

    Crisis Management in a Complex World by Dawn R. Gilpin 9780195328721

    RRP: £52.00
    £47.06
    Managers, business owners, public relations practitioners, and others grapple daily with issues that have the potential to radically redefine the reputation of a person, company, or industry. They confront a fundamental question about contemporary crisis...
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    RRP: £52.00
    £47.06
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  • PLAY NICE in Your Sandbox at Work: TOOLBOX Edition by Ron Price Ma 9780998064406

    PLAY NICE in Your Sandbox at Work: TOOLBOX Edition by Ron Price Ma 9780998064406

    RRP: £19.95
    £16.70
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780998064406Author Ron Price MaFormat PaperbackPage Count 200Imprint Productive Outcomes, Inc.Publisher Productive Outcomes, Inc.Weight(grams) 222g
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  • The Porcupine Principles!: How to Move Prickly People to Preferred Outcomes by Steven J Iwersen 9780982404515

    The Porcupine Principles!: How to Move Prickly People to Preferred Outcomes by Steven J Iwersen 9780982404515

    RRP: £14.95
    £12.74
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780982404515Author Steven J IwersenFormat PaperbackPage Count 142Imprint Aurora Pointe LLCPublisher Aurora Pointe LLCWeight(grams) 154g
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  • Kilmann Organizational Conflict Instrument: (Koci) by Ralph H Kilmann 9780989571319

    Kilmann Organizational Conflict Instrument: (Koci) by Ralph H Kilmann 9780989571319

    RRP: £19.95
    £17.41
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780989571319Author Ralph H KilmannFormat PaperbackPage Count 50Imprint Kilmann DiagnosticsPublisher Kilmann DiagnosticsWeight(grams) 141g
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  • Five Leadership Development Lessons: Taking the OUCH from Office Politics by Sylvia Lafair Phd 9780988362550

    Five Leadership Development Lessons: Taking the OUCH from Office Politics by Sylvia Lafair Phd 9780988362550

    RRP: £9.99
    £8.86
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780988362550Author Sylvia Lafair PhdFormat PaperbackPage Count 42Imprint Creative Energy Options, IncorporatedPublisher Creative Energy Options,...
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