Customer Relations

Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780759673199Author Samuel RoseFormat PaperbackPage Count 108Imprint AuthorHousePublisher AuthorHouseWeight(grams) 264g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780692845561Author Jeffrey L StatonFormat PaperbackPage Count 204Imprint Sankofa Hospitality LLCPublisher Sankofa Hospitality LLCWeight(grams) 152g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780645948103Author Odette de BeerFormat PaperbackPage Count 174Imprint Amplify Business Coaching and ConsultingPublisher Amplify Business Coaching and...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780615148977Author Sharon L BurtonFormat PaperbackImprint Sharon L BurtonPublisher Sharon L BurtonWeight(grams) 249g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595706310Author Dan LicitraFormat HardbackPage Count 132Imprint iUniversePublisher iUniverseWeight(grams) 349g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595469178Author Dan LicitraFormat PaperbackPage Count 132Imprint iUniversePublisher iUniverseWeight(grams) 204g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595422616Author Claude JohnsonFormat PaperbackPage Count 240Imprint iUniversePublisher iUniverseWeight(grams) 358g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595401659Author Eric WilderFormat PaperbackPage Count 80Imprint iUniversePublisher iUniverseWeight(grams) 127g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595373659Author Craig S GalatiFormat PaperbackPage Count 56Imprint iUniversePublisher iUniverseWeight(grams) 68g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578970684Author Jeff TobeFormat PaperbackPage Count 202Imprint R. R. BowkerPublisher R. R. BowkerWeight(grams) 277g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578618395Author Greg SaladinoFormat PaperbackPage Count 96Imprint GS BooksPublisher GS BooksWeight(grams) 141g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780369343864Author Chip R BellFormat PaperbackPage Count 374Imprint ReadHowYouWantPublisher ReadHowYouWantWeight(grams) 156g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780369323743Author Stacey HallFormat PaperbackPage Count 388Imprint ReadHowYouWantPublisher ReadHowYouWantWeight(grams) 540g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780359979950Author Gianna ClarkFormat PaperbackPage Count 102Imprint Lulu.comPublisher Lulu.comWeight(grams) 152g

Appreciating and satisfying the emotional heads of buyers can be the essential factor contributing to the creation of a competitive edge, particularly where close uniformity of quality, price and service exists between competing suppliers. This book...

In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the...

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Re-imagine your business for the age of e-Commerce When you walk through the door of a high-street bookshop, are they able to re-arrange the entire store to reflect your preferences? Amazon can. Since the dawn of mass production, the people who make...

Configure, adapt, and extend Microsoft Dynamics CRM 2011-guided by two of the leading implementation specialists in the field. Whether you're an IT professional, a developer, or a power user, you'll get pragmatic, hands-on insights for customizing CRM in...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781591842958Author Jeanne BlissFormat HardbackPage Count 198Imprint PortfolioPublisher Penguin Putnam IncWeight(grams) 338g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780966784510Author Timothy L TempletonFormat PaperbackPage Count 128Imprint MasterTrack InternationalPublisher MasterTrack InternationalWeight(grams) 204g

Once you have bought into the concepts of customer relationship management (and it is hard not to), how do you separate the practically useful from the pie-in-the-sky and then actually implement a project? This handbook addresses implementation,...

CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Their growing addiction to bad profits. These corporate steroids boost short-term earnings but alienate customers. They undermine growth by creating legions of...

In The Referral of a Lifetime, author Tim Templeton frames a powerful plan for cultivating clients and customers in a fable about businesswoman Susie McCumber, who feels increasingly like a failure. A friend refers her to the mysterious Mr. Highground,...

Effective communication is essential to a successful business, and this toolkit aims to cover every angle of communication with increasingly demanding customers and clients. The book highlights the importance of effective communication for those...

The Business on a Shoestring series helps small business owners grow their business imaginatively, effectively and without spending a fortune. Aimed at entrepreneurs with plenty of vision and commitment but not a lot of cash, each book is packed with...

This textbook offers full support to students in completing their Level 2 NVQ in Customer Service quickly and easily. All NVQ jargon and the NVQ process is covered in full, with clear explanations so students know exactly what they need to do. For each...

This text provides insights of leading business thinkers and executives on delivery service to customers. Peter Drucker, Frederick Reichheld, Leonard Schlesinger and James Heskett, among others, explore various aspects of developing a service strategy...

Do you dream of a bigger business, leaving your W-2 for your own thing or advancing your marketing or sales career? "Customers are the Answer to Everything" unravels the mystery of getting customers. This book explores and brilliantly...

In today's competitive work environment it is essential to get ahead and get noticed. We do have control over our success in life - we have an opportunity, every day, to change the odds in our favour. Win at Work covers all the areas that we can change...

Turn intrinsic human desires into your most powerful marketing tool. Marketing in the Participation Age shows you how to rethink marketing. Transform consumers into active participants for your brand by capturing their interest, empowering them to...

UnAwesome is UnAcceptable. The Book of Business Awesome is designed as two short books put together one read from the front and the other read from the back when flipped over. Covering key business concepts related to marketing, branding, human...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781591845812Author Matthew DixonFormat HardbackImprint PortfolioPublisher PortfolioWeight(grams) 440g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781550226300Author Shaun BeldingFormat PaperbackPage Count 180Imprint ECW Press,CanadaPublisher ECW Press,Canada

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781401300340Author Jack MitchellFormat HardbackPage Count 302Imprint HyperionPublisher HyperionWeight(grams) 422gDimensions(mm) 218mm * 147mm * 25mm

Many companies who claim to be selling products are really selling services. What used to be a product-driven economy is now replete with services. But unlike products, you can't touch services, hear or see them. Services are mainly just promises that...

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Praise for Connected CRM Many books explore the subject of CRM. In this book the m is for Marketing and David s seasoned perspective indeed makes it a capital M. Taking core direct response marketing techniques and moving beyond the simple use of data...

A No-Nonsense, Take-No-Prisoners Plan for Earning Positive Return on Your Email Marketing!"They" say email is dead. Baloney! 94% of Americans use email. Passionate social networkers use email more, not less. Mobile email is huge. Email offers...