Customer Relations

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781623155940Author Tycho PressFormat PaperbackPage Count 342Imprint Tycho PressPublisher Callisto Media Inc.

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780730368366Author Isabella VillaniFormat PaperbackPage Count 288Imprint John Wiley & Sons Australia LtdPublisher John Wiley & Sons Australia...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781118356913Author Bill ThomasFormat HardbackPage Count 224Imprint John Wiley & Sons IncPublisher John Wiley & Sons IncWeight(grams) 398g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781452803807Author Robert BacalFormat PaperbackPage Count 190Imprint CreateSpacePublisher CreateSpaceWeight(grams) 408gDimensions(mm) 254mm * 203mm * 13mm

You've read about Customer Loyalty in the Los Angeles Times, Dallas Morning News, Miami Herald, Kansas City Star, Entrepreneur, Industry Week, Marketing News, Boardroom Reports, Marketing Management, Library Journal, The Selling Advantage, Ideas...

How connected are your customers, employees and organisation? As technology advances and customer expectations rise, the most sustainable, profitable and realistic way businesses can succeed in the future is by connecting their customers, employees, and...

According to business guru Ram Charan, the process of selling is broken. Demand for competitive pricing is ever on the increase, and customers want more than great products at great prices; they want you to know how their business works, so that you can...

Sorry no description is available for this book at this time.

A five-step strategy for turning a commodity into a necessity When products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five...

The global COVID-19 pandemic forced everybody to rethink how they operate and the role that digital plays in business and in our lives. While digital may have been top of mind for many businesses, the pandemic made it essential, not just to interact and...

In an online and social media world, measurement is the key to success If you can measure your key business relationships, you can improve them. Even though relationships are "fuzzy and intangible," they can be measured and managed-with powerful results...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781400235827Author Nicholas WebbFormat PaperbackPage Count 256Imprint AmacomPublisher HarperCollins FocusWeight(grams) 249gDimensions(mm) 213mm * 138mm *...

What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer...

Companies who invest in successful Customer eXperience (CX) innovation stand out from the crowd. Markets tend to reward these companies because it is rare for firms to try something new, much less prove customer acceptance of their attempted innovations...

As a leader in your organization, you will be very familiar with your organization's key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures. But how much time have you spent...

If you don't offer great customer experience, your main competitors will take away 50% of your business. Period.Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today's hypercompetitive environment,...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781400231072Author John GoodmanFormat PaperbackPage Count 256Imprint AmacomPublisher HarperCollins FocusWeight(grams) 267gDimensions(mm) 229mm * 152mm * 19mm

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781483560151Author Don PeppersFormat PaperbackPage Count 250Imprint BookBabyPublisher BookBabyWeight(grams) 394gDimensions(mm) 228mm * 152mm * 15mm

The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field.Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan...

Customer Loyalty Isn't Enough--Grow Your Share of Wallet The Wallet Allocation Rule is a revolutionary, definitive guide for winning the battle for share of customers' hearts, minds, and wallets. Backed by rock-solid science published in the Harvard...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781632650665Author Noah FlemingFormat PaperbackPage Count 272Imprint New Page Books,USPublisher Red Wheel/Weiser

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781591844419Author Jeanne BlissFormat PaperbackPage Count 206Imprint PortfolioPublisher Penguin Putnam IncWeight(grams) 204g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781721677177Author Vance MorrisFormat PaperbackPage Count 172Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing...

Building the Value Machine represents the type of business that many aspire towards - a business that is able to align its internal functions, including sales and marketing, in order to collaborate with its key customers and create real and unique value...

Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, CRM systems and their implementation. It is the only comprehensive academic text to cover the entire scope...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781401300340Author Jack MitchellFormat HardbackPage Count 302Imprint HyperionPublisher HyperionWeight(grams) 422gDimensions(mm) 218mm * 147mm * 25mm

Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780385504454Author Carl SewellFormat PaperbackPage Count 240Imprint Bantam Doubleday DellPublisher Bantam Doubleday Dell Publishing Group IncWeight(grams)...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780615962016Author Jeff VincentFormat PaperbackPage Count 204Imprint CosupportPublisher CosupportWeight(grams) 204gDimensions(mm) 203mm * 127mm * 11mm

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781527217591Author Andrew StothertFormat PaperbackPage Count 214Imprint Brand VistaPublisher Brand VistaWeight(grams) 215g

In Loyalty Myths, the authors have assembled 53 of the most common beliefs about customer loyalty - all of them wrong or misconceived! Each of the beliefs in this book is debunked with real-world examples. While other books speak in platitudes; this book...

How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523002979Author Janelle BarlowFormat PaperbackPage Count 192Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers

In an era of raging commoditization and eroding profit margins, survival depends on resilience: staying one step ahead of your customers. Sure, most companies say they're "customer-focused," but they don't deliver solutions to customers' thorniest...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781987449297Author Coloring CrewFormat PaperbackPage Count 48Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing...

Want to accelerate your sales? Stop selling, and start connecting. Today's buyers are inundated with sales pitches coming at them from websites, peer reviews, social media, and email blasts. Is it any wonder they're overloaded, overwhelmed, and tuned...

Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service, technology and information-based organizations. A customer-centric culture provides focus and direction for an...

Winner of the 800-CEO-READS Best Marketing Book of 2015Why do some companies create such strong affection for their brands that their customers are compelled to become active brand champions? Is there a secret?The Compass and the Nail presents an...

Creating Authentic Customer Connections in a High-Tech World. In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the...

This cutting-edge reference represents a new phase in the talkRA project-an initiative dedicated to improving the discipline of revenue assurance (RA) for communication providers. From blog to podcasts and now a book, the project offers a platform for a...