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Customer Experience: It's Not That Easy: Customer Experience Programs for B2B Companies by Harry F Bunn 9780615993706
RRP: £29.00£22.95Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780615993706Author Harry F BunnFormat PaperbackPage Count 196Imprint Ronin CorporationPublisher Ronin CorporationWeight(grams) 268g -
Winning with Customers: A Playbook for B2B by D.Keith Pigues
RRP: £68.00£59.08Do Your Customers Make More Money Doing Business With You? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for... -
Retail In A New World: Recovering From The Pandemic That Changed The World by Eleonora Pantano 9781801178471
RRP: £47.99£40.33The Covid-19 pandemic has dramatically changed retailing, creating an uncertain scenario that has forced marketers, retailers, and policy makers to face new challenges to survive and thrive. These challenges affect all aspects of retailing, from supply... -
Marketing Planning by Stephan Sorger
RRP: £133.33£119.21"Marketing Planning: Where Strategy Meets Action" offers marketing students and professionals a practical, step by step guide to creating marketing plans that deliver measurable results. It presents a comprehensive framework for strategic marketing... -
Statistics in Market Research by Chuck Chakrapani 9780470689370
RRP: £57.95£50.22Offering a comprehensive overview of statistics in market research Statistics in Market Research details the various ways that statistical analyses can be applied to real-world questions that arise in the field of marketing. This overview provides those... -
Direct Mail Mastery by T J Rohleder 9781933356785
RRP: £9.95£8.99Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781933356785Author T J RohlederFormat PaperbackPage Count 118Imprint M.O.R.E. IncorporatedPublisher M.O.R.E. IncorporatedWeight(grams) 159gDimensions(mm)... -
Premium!: How Experts Just Like You Are Charging Premium Rates For What They Know And You Can Too! by Rob Cuesta 9780993770333
RRP: £15.99£11.80Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780993770333Author Rob CuestaFormat PaperbackPage Count 204Imprint Hypersuasion Consulting LtdPublisher Hypersuasion Consulting LtdWeight(grams) 281g -
The New Community Rules Tamar Weinberg 9780596156817
RRP: £19.99£13.75Blogs, networking sites, and other examples of the social web provide businesses with a largely untapped marketing channel for products and services. But how do you take advantage of them? With "The New Community Rules", you'll understand how social web... -
The Perfection of Marketing by James Connor 9780976546931
RRP: £24.95£15.26Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780976546931Author James ConnorFormat HardbackPage Count 192Imprint Diamond Cutter PressPublisher Diamond Cutter PressWeight(grams) 408g -
The Handbook of Mobile Market Research: Tools and Techniques for Market Researchers Ray Poynter 9781118935620
RRP: £24.99£22.21The premier guide to mobile market research The Handbook of Mobile Market Research is the first guide to focus exclusively on the use of mobile technology in market research. From a global perspective, more people own mobile phones than landlines or... -
Pricing in a Crisis Playbook: A Practical B2B Guide for Pricing with Confidence in a Crisis or Recession by Joanne M Smith 9780989723831
RRP: £14.50£13.04Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780989723831Author Joanne M SmithFormat PaperbackPage Count 76Imprint Bradley PublishingPublisher Bradley PublishingWeight(grams) 200g -
Brand Atlas: Branding Intelligence Made Visible by Alina Wheeler 9780470433423
RRP: £24.95£21.78"Carrying through Alina Wheeler's trademark of beautiful layout and design, the book takes you on a journey through just about every important element of branding you could think of, from passion to positioning." -The Influential Marketing Blog (May... -
Upstream Marketing: Transform Your Business Using the Principles of Insight, Identity, and Innovation by Tim Koelzer 9781626347519
RRP: £22.75£16.51Upstream Marketing draws on best practices, research, case studies, and the authors' twenty-year track record helping transform client brands and businesses through their work at EquiBrand Consulting. Authors Tim Koelzer and Kristin Kurth define and... -
Marketing Analytics: Statistical Tools for Marketing and Consumer Behavior Using SPSS Jose Marcos Carvalho de Mesquita 9781032052199
RRP: £39.99£35.33Marketing Analytics provides guidelines in the application of statistics using IBM SPSS Statistics Software (SPSS) for students and professionals using quantitative methods in marketing and consumer behavior. With simple language and a practical,... -
Place Branding: Glocal, Virtual and Physical Identities, Constructed, Imagined and Experienced by R. Govers 9780230230736
£55.13The topic of place branding is moving from infancy to adolescence. Many cities, and nations have already established their place brand and this well documented new book brings the fundamentals of place branding together in an academic format but is at... -
The Golden Toilet: Stop Flushing Your Marketing Budget into Your Website and Build a System That Grows Your Business by Steve Brown 9781544506296
RRP: £11.46£6.80Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781544506296Author Steve BrownFormat PaperbackPage Count 230Imprint Roi PublishingPublisher Roi PublishingWeight(grams) 295gDimensions(mm) 216mm * 140mm *... -
Loveworks: How the Worlds Top Marketers Make Emotional Connections to Win in the Marketplace by Kevin Roberts
RRP: £25.99£19.02Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781576876404Author Kevin RobertsFormat HardbackPage Count 194Imprint powerHouse Books,U.S.Publisher powerHouse Books,U.S.Weight(grams) 876g -
Marketing for Growth: The Role of Marketers in Driving Revenues and Profits by Iain Ellwood 9781610393973
RRP: £18.99£13.70Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781610393973Author Iain EllwoodFormat PaperbackPage Count 224Imprint EconomistPublisher EconomistWeight(grams) 236gDimensions(mm) 216mm * 133mm * 12mm -
Brand Champions: How Superheroes bring Brands to Life by Ian P. Buckingham 9780230220324
RRP: £44.99£44.97A case-study based guide which showcases the individuals within organizations who nurture and sustain brands and bring them to life through their everyday performance. Critical enough to remain credible yet overwhelmingly positive, it is a charismatic... -
Developing a Market Orientation by Rohit Deshpande 9780761916932
RRP: £109.00£90.01The Marketing Service Institute has a 38 years history of funding high-profile scholarly research on topics that have managerial significance. MSI's pioneering work on developing a market orientation' has only been available as a series of working... -
Turn Your Words Into Traffic: Finally! the Secret to Non-Stop Free Targeted Website Traffic by Jim Edwards 9781600371516
RRP: £14.99£13.42Teach people how to create lasting, steady and dependable flow to their website while positioning themselves in the marketplace as an expert. It's not a get rich quick scheme, but a very effective way for people with low or no budget to create content... -
Marketing the Arts: Breaking Boundaries by Finola Kerrigan
RRP: £43.99£38.44With contributions from international scholars of marketing and consumer studies, this renowned text engages directly with a range of contemporary themes, including: The importance of arts consumption and its socio-cultural, political, and economic... -
Positioning Services In Competitive Markets by Jochen Wirtz 9781944659127
RRP: £8.95£8.14What makes consumers or institutional buyers select, and remain loyal to, one service provider over another? Without knowing which product features are of specific interest to customers, it is hard for managers to develop an appropriate strategy. As... -
Guerrilla Marketing for Financial Advisors: Transforming Financial Professionals through Practice Management by Jay Conrad Levinson 9781630478131
RRP: £17.99£12.30The number one issue for financial professionals is capacity. What is the number one way to constantly build capacity in your financial services business? What blind spot is holding you back from achieving more? Does it seem there is never enough time... -
SLAY Your Network Marketing Business: 9 Steps To Killing It In Your Company And Becoming A Top Earner by Tracey Munro 9781527221512
RRP: £13.99£13.37Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781527221512Author Tracey MunroFormat PaperbackPage Count 388Imprint Chris MunroPublisher Chris MunroWeight(grams) 519g -
Designing Complaint Handling And Service Recovery Strategies by Jochen Wirtz
RRP: £8.95£8.14The first unspoken law of service quality and productivity is to do it right the first time. However, chances are that the customers may not be always satisfied with some of the services they receive. How well a firm handles complaints and resolves... -
History Of Marketing Science, The by Russell S. Winer 9789814619479
RRP: £40.00£35.62The field of marketing science has a rich history of modeling marketing phenomena using the disciplines of economics, statistics, operations research, and other related fields. Since it is roughly 50 years from its origins, The History of Marketing... -
Marketing to the Ageing Consumer: The Secrets to Building an Age-Friendly Business by Dick Stroud 9780230378193
RRP: £54.99£54.73Understand the impact of a global ageing population on how products are bought, and the effect this has on how to market and advertise these products and services to the older generation of consumers. Contains models for companies to evaluate the success... -
SOCIAL MEDIA MARKETING STRATEGY for small business-startups-bloggers: Marketing Strategy-Social Media-Content Marketing-Sales-Facebook-Google+-Instagram-LinkedIn-Pinterest-Twitter-YouTube-HOW-To GUIDE by Alex Abaz 9780988105348
RRP: £7.55£6.96Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780988105348Author Alex AbazFormat PaperbackPage Count 152Imprint 788525 Ontario Inc.Publisher 788525 Ontario Inc.Weight(grams) 213g -
Beating Low Cost Competition: How Premium Brands can respond to Cut-Price Rivals by Adrian B. Ryans 9780470742976
RRP: £23.99£20.99Low cost competitors, who offer "good enough" products and services at very attractive prices, are currently significantly impacting the businesses of many leading companies, and some are starting to "move up" to challenge the traditional companies in... -
Faith-Based Marketing: The Guide to Reaching 140 Million Christian Customers by Bob Hutchins
RRP: £21.99£14.56Most businesses don't have a good understanding of the faith community and how to market to this huge audience in effective, culturally sensitive ways. Many attempts to market to Christians have backfired, because the marketers had little understanding... -
Sport Branding Insights Constantino Stavros 9781032176727
RRP: £19.99£17.96In a sporting world dominated by media and money, an understanding of sport branding is an essential skill for any sport manager. Success means being able to 'brand' - and therefore differentiate - a sport club, player, code, or event in a highly... -
The SAGE Handbook of Service-Dominant Logic Stephen L. Vargo 9781526402837
£104.48Service-Dominant Logic presents a major paradigm shift in thinking about value creation and markets, moving from a 'goods/product' logic to a logic that treats the process of service provision as the basis of all exchange, both commercial and social... -
The Power of Fifty Bits: The New Science of Turning Good Intentions into Positive Results by Bob Nease 9780062407450
RRP: £20.00£17.92Going beyond the bestsellers Predictably Irrational and Thinking, Fast and Slow, the first "how to" guide that shows you how to help customers, employees, coworkers, and clients make better choices to get what they truly want. Of the ten million bits of... -
Unsecured Ladders: Meeting the Challenge of the Unexpected by G. Robinson 9780230222304
£36.20The book addresses the vital issue of how business leaders can prepare themselves to deal with the impact of unexpected events. It raises key questions for leaders to address if they are to avoid being distracted by crisis and remain in touch with a... -
Marketing Plans for Service Businesses: A Complete Guide by Malcolm McDonald 9780750667463
RRP: £48.99£46.46Marketing Plans for Service Businesses is based on the successful Marketing Planning for Services, which has been completely overhauled, updated and revised to give a new and authoritative guide to the challenge of creating marketing plans that produce... -
Pricing Services And Revenue Management by Jochen Wirtz
RRP: £8.95£8.14Creating a viable service requires a business model that allows for the costs of creating and delivering the service, in addition to a margin for profits, to be recovered through realistic pricing and revenue management strategies. However, the pricing... -
Architecting Experience: A Marketing Science And Digital Analytics Handbook by Scot R. Wheeler 9789814725651
RRP: £28.00£24.68In a world with a seemingly infinite amount of content and scores of methods for consuming that content, marketing communication today is about appealing to individuals, person by person. Effectively appealing to customers requires delivery of brand... -
Race in the Marketplace: Crossing Critical Boundaries by Guillaume D. Johnson 9783030117108
RRP: £27.99£25.45This volume offers a critical, cross-disciplinary, and international overview of emerging scholarship addressing the dynamic relationship between race and markets. Chapters are engaging and accessible, with timely and thought-provoking insights that... -
Wave 3: The New Era in Network Marketing by Richard Poe 9780988490208
RRP: £11.99£11.08Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780988490208Author Richard PoeFormat PaperbackPage Count 276Imprint Heraklid BooksPublisher Heraklid BooksWeight(grams) 322gDimensions(mm) 216mm * 140mm *...