Quality Control

Existing ERP systems are being used to support an increasing amount of critical e-business initiatives, even though this is far from their original purpose. While ERP can form a foundation for successfully meeting e-business needs, future success will be...

Although there are many Bayesian statistical books that focus on biostatistics and economics, there are few that address the problems faced by engineers. Bayesian Process Monitoring, Control and Optimization resolves this need, showing you how to...

Evolved from the lectures of a recognized pioneer in developing the theory of reliability, Mathematical Models for Systems Reliability provides a rigorous treatment of the required probability background for understanding reliability theory. This...

Delivering successful projects means the ability to produce high quality software within budget and on time-consistently, but when one mentions quality to software engineers or project managers, they talk about how impossible it is to eliminate defects...

Over the last decade, software product line engineering (SPLE) has emerged as one of the most promising software development paradigms for increasing productivity in IT-related industries. Detailing the various aspects of SPLE implementation in different...

The delivery of real bottom-line results from manufacturing improvements has proven to be much harder than expected for most companies. TQM, Zero-Defect Manufacturing, and Business Process Re-engineering have dropped off the landscape for taking much too...

The essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This means not only do we have to fix the problem at hand but we also have to identify why the failure occurred and what was the opportunity to...

How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook is a self-contained workbook, in which the reader completes twenty-one days of practical exercises and activities focused on creativity, lean and coaching (one set per day)...

As a facility manager, you're concerned with building quality into your operation but possibly unsure about how to go about it in a systematic way. Perhaps it's because a Total Quality Management program seems too imposing and costly for your department...

International standards ensure that organisations operate the right processes to support their objectives. International Standards for Design and Manufacturing is an accessible guide for manufacturing and production managers and students. It guides...

Lack of materials or goods to satisfy customer orders under current market conditions represents an extremely costly and important problem facing businesses today. This is a problem that companies have spent hundreds of millions of dollars trying to...

In this book, Mr. Shingo shares the creative process that helped him build this significant contribution to manufacturing excellence. It shows numerous examples of how Shingo confronted and overcame problems that seemed virtually impossible to solve.Book...

Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level results. Through Kaizen Events, cross-functional teams...

For Florida Power and Light, Hewlett-Packard, and Texas Instruments, policy deployment has created a critical bridge between corporate goals and their company-wide deployment. Hoshin Kanri offers top and middle managers a guide to customizing a policy...

This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: aeo 18 chapters, making this text manageable for a one--semester course aeo Examples from over 125 international...

Everywhere you look in healthcare, disruptive changes are emerging, yet the pressure to keep productivity up is ever-present. There are ways to minimize disruption and make adoption stick. Change Rx for Healthcare: Your Prescription for Leading Change...

The Excellent Education System: Using Six Sigma to Transform Schools helps you discover and understand the technique of evidence-based learning and operations through which the modern school satisfies the need to increase the flow of successful students...

Created by Lean practitioners with real-world, results-proven track records, this book is designed to help struggling managers and leaders, interested in the benefits of Lean but bereft of budgets to hire full-time consultants, start substantial change...

A growing number of educators are beginning to believe that as we move into a different kind of world with different possibilities, the traditional approach to teaching is no longer the most productive. They are beginning to understand that if we are to...

Since the success of products significantly depends on the quality of product performance, inadequate management of the product design process can lead to improper performance of products that can result in significant long-term business losses. Design...

This book explains why the fundamental structures of 20th century American healthcare have failed to keep up with American industry in terms of quality and cost. It describes how this has led to the introduction of industrial mass production concepts in...

The best healthcare organizations have developed effective approaches to develop compelling strategic visions and strategies based on long-term thinking and continue to apply Lean principles across their organizations to create a culture of continuous...

Everyone has heard the phrase about doing twice the work in half the time, but instead of focusing only on time, this book focuses on driving increased output with consistently less input. Implementing Lean: Twice the Output with Half the Input! teaches...

This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific...

In 1791, Treasury Secretary Alexander Hamilton wrote that "not only the wealth, but the independence and security of a country, appear to be materially connected with the prosperity of manufacturers." Centuries later, U.S. manufacturing jobs...

Businesses need to become more consumer-centric, efficient, and quality conscious. Yet global competition and supply chain complexity are increasing so rapidly that managers must reach across the manufacturing and service boundary to gather more...

As industries adopt consumer-focused product development strategies, they should offer broader product ranges in shorter design times and the processes that can manufacture in arbitrary lot sizes. In addition, they would need to apply state-of-the-art...

In summary, the purpose of Six Sigma management is to "promote joy in work" for all employees so that they have the energy to participate in the improvement and innovation projects identified from the organizational dashboard! -Howard S...

Process Improvement and CMMI (R) for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, and management in system and software processes, it...

Disruptions in the global supply chain put companies at a standstill.Supply and demand shocks. Labor shortages. International trade wars. As businesses and customers struggle to get the products they need from across the globe, manufacturers must...

Virtually every decision to produce, buy or sell is influenced by quality, yet until this book was first published in 1992, there had been very little attempt to produce a comprehensive and practical theory for this. Here, Peter Bowbrick brings together...

Tetsu Natsume of Sony Computer Science Labs (Sony CSL) has been pioneering technology promotion for a decade. As he seeks marketplace opportunities for ground-breaking research, he plays the role of a Technology Producer -- a role that will be...

When hospitals began implementing their electronic medical records/electronic health records systems (EMR/HER) the pharmaceutical companies that were conducting clinical trials at those hospitals wanted to sue the date from those systems instead of...

When hospitals began implementing their electronic medical records/electronic health records systems (EMR/HER) the pharmaceutical companies that were conducting clinical trials at those hospitals wanted to sue the date from those systems instead of...

While most healthcare facilities have an extremely high success rate at the most challenging lifesaving work and we all know of friends and relatives who have had supreme care, mistakes are still made and patients' lives have been put at risk and lost. ...

Healthcare Organizations offer significant opportunities for change and improvement in their overall performance. Hospitals and clinics are generally large, complex, and inefficient, and need serious development in process workflow and management...

This book is a crucial resource for Lean practitioners (experienced or not) who are seeking: insight on how to gain more from their Lean efforts, how to overcome resistance to change (that is, to effectively convey 'What's in it for me?' to their...

Companies across the world, for a variety of reasons, are committing to incorporating social responsibility into their business models and finding that their profits are growing and their long-term sustainability is enhanced-building "humanity"...

Significant sustained Lean success depends almost solely on leaders and the culture they foster. Unfortunately, many embark on their Lean initiative with a focus on tools observed during a benchmarking tour, disclosed during a short symposium...

Military supply chains are unique because what is supplied to the end user is routinely returned to the supply chain for maintenance, repair, and overhaul (MRO). Offering a blueprint for transforming military depot workload and processes into those of...