Quality Control

Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and...

Integrate critical roles to improve overall performance in complex engineering projects Integrating Program Management and Systems Engineering shows how organizations can become more effective, more efficient, and more responsive, and enjoy better...

The powerful knowledge contained in this book can make your workplace more productive, your job simpler, and everything more satisfying. It's about how to do equipment or product changeovers in record time--often in less than 10 minutes. The method...

Winner of a Shingo Research and Professional Publication AwardInformation Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing...

Process industries have a particularly urgent need for collaborative equipment management systems, but until now have lacked for programs directed toward their specific needs. TPM in Process lndustries brings together top consultants from the Japan...

The book guides the reader through the auditing and compliance process of the newly released ISO Artificial Intelligence standard. It provides tools and best practices on how to put together an AI management system that is certifiable and sheds light on...

Currently, the challenge for manufacturing organizations is how to achieve their expected profit by continuously improving productivity or reducing costs. Manufacturing organizations have been using different improvement approaches to achieving cost...

Your team is stressed; priorities are unclear. You're not sure what your teammates are working on, and management isn't helping. If your team is struggling with any of these symptoms, these four case studies will guide you to project success. See how...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780527763268Author Max AmmermanFormat PaperbackPage Count 142Imprint Quality ResourcesPublisher Productivity PressWeight(grams) 500g

The ground-breaking Shingo Model of 2008 introduced principles, systems, tools, and results. At that time, however, the systems element of the model did not receive the in-depth attention that other parts of the model did. As a result, organizations...

A group is working on a business challenge. The group members are under pressure. They have a lot to accomplish and a limited amount of time. After first attempting to develop an overview of their common task, they try to make a plan to ensure an...

When thinking about lowering or changing consumption to lower carbon footprints, the obvious offenders come easily to mind: petroleum and petroleum products, paper and plastic, even food. But not clothes. Although the clothing industry is the second...

One box of chemicals mistaken for another. Ingredients intended to be life-sustaining are instead life-taking. Families in shock, healthcare providers reeling and fingers starting to point. A large healthcare system's reputation hangs in the balance...

In this third book of the Shingo Model series, Continuous Improvement focuses on five of the Shingo Guiding Principles: seek perfection, embrace scientific thinking, focus on process, assure quality at the source, and improve flow and pull.Each chapter...

When done well, implementing the principles found in the Cultural Enablers dimension of the Shingo Model leads to an organizational culture that assures a safe environment, places a special emphasis on the development of its people, and engages and...

OCEB 2 Certification Guide, Second Edition has been updated to cover the new version 2 of the BPMN standard and delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the fundamental exam...

This book is not about debits, credits, or accounting theory. It's about how a chief financial officer (CFO) becomes a Lean CFO to lead the transformation of a company's management accounting system into a lean management accounting system.It's been well...

This book is about the behaviour of systems. Systems are important, for we interact with them all the time, and many of the actions we take are influenced by a system - for example, the system of performance measures in an organisation influences, often...

How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook is a self-contained workbook, in which the reader completes twenty-one days of practical exercises and activities focused on creativity, lean and coaching (one set per day)...

Although Lean and Six Sigma appear to be quite different, when used together they have shown to deliver unprecedented improvements to quality and profitability. The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration explains...

Denise dreamed of being the kind of leader who empowered and engaged her people, but was becoming frustrated and disillusioned.Denise -- a fast-rising, young consultant at a large advisory firm -- lands a job as a manager in industry. Crisis strikes as...

Productivity has become a national priority. Its effects are being felt on all levels--national, industrial, and individual. An organization must be able to measure productivity before effectively improving it. This volume is the first practical guide...

Following in the tradition of its bestselling predecessor, The 12 Principles of Manufacturing Excellence: A Lean Leader's Guide to Achieving and Sustaining Excellence, Second Edition outlines a comprehensive, proven process for delivering world-class...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9782940485338Author Ralf W SeifertFormat PaperbackPage Count 254Imprint 6505678: IMDPublisher 6505678: IMDWeight(grams) 481gDimensions(mm) 234mm * 156mm *...

Over the past decade or so, we have seen a multitude of improvement programmes and projects to improve the safety of patient care in healthcare. However, the full potential of these efforts and especially those that seek to address an entire system has...

This book is a reference guide for healthcare executives and technology providers involved in the ongoing digital transformation of the healthcare sector.The book focuses specifically on the challenges and opportunities for health systems in their...

Eli Goldratt is known by millions of readers worldwide as a scientist, educator and business guru. His Theory of Constraints (TOC) is taught at business schools and MBA programs around the globe. Government agencies and businesses, large and small, have...

Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and...

With 30 years of driving Lean transformations under his belt-both in-house at Danaher and as the founder of Lean Horizons-Mark C. DeLuzio has a vantage point across a variety of industries. He often hears the challenges Lean leaders face now that they've...

The go-to guide for getting projects done on time and on budget-revised and updated with a sophisticated image program and contemporary examplesFor more than 30 years, Project Planning, Scheduling and Control has been the benchmark guide for project...

A facility-wide improvement initiative is expensive in terms of both time and money. Perhaps the most disappointing thing about them is that they often end up as temporary measures that may produce early results but are unsustainable in the long run. The...

The basic principle of the Theory of Constraints (TOC) is the impossibility of running a balanced factory at 100 percent capacity. Variation in processing and material transfer times is the root cause of longer cycle times and higher inventories, which...

Like all Shopfloor Series books, Identifying Waste on the Shopfloorpresents concepts and tools in simple and accessible language. The book includes many illustrations and examples to explain basic concepts and some of the challenges that are encountered...

Assisting organizations in improving their project management processes, the Project Management Maturity Model defines the industry standard for measuring project management maturity and agile and adaptive capabilities.Project Management Maturity Model,...

TPM for Every Operator covers the information that needs to be communicated to operators when facilitating a company-wide TPM initiative. It covers the main aspects of TPM, introducing frontline workers to this important manufacturing strategy that...

Following in the footsteps of its bestselling predecessor, Kevin J. Duggan, an executive mentor and recognized authority on Lean and Operational Excellence, draws on more than 10 years of experience and learning to provide Creating Mixed Model Value...

Written by a recognized leader in the manufacturing industry with nearly two decades of experience working for Toyota, this book supplies a firsthand account of the realities behind implementing the Toyota Production System (TPS). The Toyota Kaizen...

ERP Systems for Manufacturing Supply Chains: Applications, Configuration, and Performance provides insight into the core architecture, modules, and process support of ERP systems used in a manufacturing supply chain. This book explains the building...

Following in the tradition of its Shingo Prize-winning predecessors, Lean Production Simplified, Third Edition gives a clear overview of the structure and tools of the Lean production system. Written for the practitioner by a practitioner, it delivers a...

Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray...