Service

Scotland's diverse landscapes, extensive coastline and mix of cultural and historic influences are reflected in its rich food and drink heritage. The country is famous for porridge and other oat foods, haggis, grouse and whisky, but there is much more to...

Are you prepared for the coming AI era?AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another...

The use of Electronic Health Records (EHR)/Electronic Medical Records (EMR) data is becoming more prevalent for research. However, analysis of this type of data has many unique complications due to how they are collected, processed and types of questions...

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Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780955659409Author Paul DyerFormat PaperbackPage Count 150Imprint Stream LimitedPublisher Stream Limited

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780847818952Author Kate De CastelbajacFormat HardbackPage Count 192Imprint Rizzoli International PublicationsPublisher Rizzoli International...

This text discusses the importance of the menu in creating profitable and successful restaurant and foodservice operations. It also explains the many steps from market surveys to sales histories that are needed to attain and maintain the profit margin...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780138070663Author Christopher H. LovelockFormat HardbackPage Count 544Imprint Pearson Education (US)Publisher Pearson Education (US)Weight(grams) 933g

Even While They Sleep: My Life as a Funeral Director is a heartfelt memoir recounting one man's transition from an artificial teeth factory to the delicate role of a funeral director. Guided by faith, and inspired by a personal moment at a funeral, he...

Offering a comprehensive view of water-treatment technologies, Nanomaterials for Water Treatment and Remediation explores recent developments in the use of advanced nanomaterials (ANMs) for water treatment and remediation. In-depth reaction mechanisms in...

This interdisciplinary series focuses on new, fresh ideas in services marketing and management and is committed to encouraging scholars new to the area of services to pursue innovative and interdisciplinary services-related research. Also encouraged is...

This volume includes studies of organizations that deliver professional services, including accounting, law, and management consulting firms. These organizations are of importance for several reasons: they underpin the modern economy, enabling economic...

If baseball is the heart of America, the legal process provides the sinews that hold it in place. It was the legal process that allowed William Hulbert to bring club owners together in a New York City hotel room in 1876 to form the National League, and...

Suicides, excessive overtime, hostility and violence on the factory floor in China. Drawing on vivid testimonies from rural migrant workers, student interns, managers and trade union staff, Dying for an iPhone is a devastating expose of two of the...

No reader of professional journals, agency reports, or the daily press needs to be told that Professors Gibelman and Demone have assembled a vol­ ume of contributions to a very lively debate. The two words highlighted, "privatization" and "contracting,"...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780648047100Author Steven D Di PietroFormat PaperbackPage Count 146Imprint Service Integrity Pty LtdPublisher Service Integrity Pty LtdWeight(grams) 150g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578381497Author Mark MattesonFormat PaperbackPage Count 162Imprint King of the Castle PublishingPublisher King of the Castle PublishingWeight(grams)...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781631576683Author Paul R MessingerFormat PaperbackPage Count 174Imprint Business Expert PressPublisher Business Expert PressWeight(grams) 245g

All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees.The questions posed in the book are:(1) How is...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781631570230Author Ralph D BadinelliFormat PaperbackPage Count 169Imprint Business Expert PressPublisher Business Expert PressWeight(grams) 245g

This book examines the extensive changes in markets, technologies and value chains that telecommunication companies are currently confronted with. It analyzes the crossroads they have reached and the choices that now need to be made - to be a bit pipe or...

The book provides an understanding of how service design and design thinking could address the needs of organisations in tackling processes of transformations which include changes in the way people behave, interact and grow. It addresses the demand of...

Innovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating value for an organization. But how can innovation be consistently achieved in the context of a client-service...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781631578137Author Nagy K HannaFormat PaperbackPage Count 160Imprint Business Expert PressPublisher Business Expert PressWeight(grams) 227g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781631574610Author Adi WolfsonFormat PaperbackPage Count 152Imprint Business Expert PressPublisher Business Expert PressWeight(grams) 213g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781947441910Author Adi WolfsonFormat PaperbackPage Count 141Imprint Business Expert PressPublisher Business Expert PressWeight(grams) 213g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781606496589Author Paul R MessingerFormat PaperbackPage Count 152Imprint Business Expert PressPublisher Business Expert PressWeight(grams) 213g

This book explores how conflicts around access to water shape cities, citizenship and infrastructures by tracing how water is commodified and controlled by the Public Enterprises of Medellín (EPM), one of the most successful publicly owned utility...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781733502665Author Kristen McAlisterFormat PaperbackPage Count 122Imprint Cerius ExecutivesPublisher Cerius ExecutivesWeight(grams) 172gDimensions(mm) 229mm...

There is currently a great deal of interest in crime prevention and how it can be reduced through better design. Design for a Secure Residential Environment provides the framework on which the risk of crime can be reduced through sensible design of the...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9783869433905Author Matthias OttoFormat PaperbackPage Count 98Imprint Examicus PublishingPublisher Examicus PublishingWeight(grams) 136g

This book explores the service economy and challenges that all organizations face as goods and services make way for a world where customers (B2C) and businesses (B2B) seek seamless, thoughtful, and exceptional experiences. This book introduces readers...

Advances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. Its editors, editorial board...

Advances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. Its editors, editorial board...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781910085318Author Susan FieldsFormat PaperbackPage Count 192Imprint Spa Business MarketingPublisher Spa Business MarketingWeight(grams) 263gDimensions(mm)...

Customer value is an overused and misunderstood term. Chris Ross said, "There's a strong argument for changing the term 'marketing' and renaming it 'value creation'."Companies fail to create value as well as they could because tools of customer value are...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781641149396Author Jefferson F Vander WolkFormat PaperbackPage Count 114Imprint Christian Faith Publishing, Inc.Publisher Christian Faith Publishing, Inc...

Poverty and Prosperity: Tourism in Rural China focuses on tourism and rural community development in the light of Confucianism and Taoism. Drawing from ethnographic field research in Southern China, the authors present an evolutionary as well as a...

Advances in Hospitality and Leisure delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure and tourism. It provides a platform to galvanize thoughts on contemporary issues and merging trends essential to...

Part of a series which offers an interdisciplinary approach to the latest research and practice in services, this volume discusses a variety of topics in the field.Book InformationISBN 9780762301768Author David E. BowenFormat HardbackPage Count...