Filter By
- Book
- Qty in Cart
- Quantity
- Price
- Subtotal
-
So You Want To Be Customer-Centric?: 8 Steps To Profitable Customer Relations by Alain Thys 9781463785147
RRP: £9.99£8.08Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781463785147Author Alain ThysFormat PaperbackPage Count 102Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Great Customer Service Over the Telephone by Customer Service Training Institute 9781490991238
RRP: £15.95£13.24Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781490991238Author Customer Service Training InstituteFormat PaperbackPage Count 92Imprint Createspace Independent Publishing PlatformPublisher Createspace... -
Customer Service Course: Necessary Skills For Effective Customer Service by Online Trainees 9781484976944
RRP: £6.87£6.02Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781484976944Author Online TraineesFormat PaperbackPage Count 60Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Top 25 Call Center KPIs of 2011-2012 by Smartkpis Com 9781483968704
RRP: £49.00£37.56Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781483968704Author Smartkpis ComFormat PaperbackPage Count 76Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Learning The Art Of Customer Service: Gaining Lasting Loyalty-Aiming Sustained Profitability by F H Zuberi 9781481944564
RRP: £15.00£12.50Sorry no description is available for this book at this time. -
Solve for the Customer: Using Customer Science to Build Stronger Relationships and Improve Business Results by Denis Pombriant 9781502387813
RRP: £14.99£12.65Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781502387813Author Denis PombriantFormat PaperbackPage Count 192Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Star Power: How to Use Your Online Reputation To Attract More Business by Phillip Kasik 9781499776683
RRP: £19.99£16.00Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781499776683Author Phillip KasikFormat PaperbackPage Count 122Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
PROUD - Achieving Customer Service Excellence: Probably the only Customer Service acronym you will ever need by John Smart 9781499753776
RRP: £9.99£8.13Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781499753776Author John SmartFormat PaperbackPage Count 104Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Customer Service Excellence: : Blocking & Tackling Tips for Managers/Supervisors of Front Line Employees by Ray Roberge 9781499333053
RRP: £8.24£6.80Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781499333053Author Ray RobergeFormat PaperbackPage Count 60Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Long Term Care Customer Service Participant Resource Guide: Evidenced-Based Training for Skilled Nursing Homes, Assisted Living Facilities and Anyone Working With the Elderly. by Professor Rob Anderson 9781497358300
RRP: £19.95£16.54Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781497358300Author Professor Rob AndersonFormat PaperbackPage Count 122Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Digital Customer Success: Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth by Nick Mehta 9781394205875
RRP: £22.99£15.17Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next... -
Customer Service Training for Front Line Personnel by Customer Service Training Institute 9781490989969
RRP: £15.95£13.54Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781490989969Author Customer Service Training InstituteFormat PaperbackPage Count 142Imprint Createspace Independent Publishing PlatformPublisher Createspace... -
Service Recovery Skills by Customer Service Training Institute 9781490988702
RRP: £15.95£13.36Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781490988702Author Customer Service Training InstituteFormat PaperbackPage Count 142Imprint Createspace Independent Publishing PlatformPublisher Createspace... -
How to Interact with Any Kind of Customer: Learn to Diversify Your Approach to Customer Service by Customer Service Training Institute 9781490975948
RRP: £15.95£13.29Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781490975948Author Customer Service Training InstituteFormat PaperbackPage Count 102Imprint Createspace Independent Publishing PlatformPublisher Createspace... -
![How to add the "WOW" experience to your customer service in 3 easy steps by James Ortman 9781482584974](https://cdn11.bigcommerce.com/s-zkx5lhzlf8/images/stencil/444x444/products/3001764/3001098/9781482584974__80361.1715453781.jpg?c=1 "How to add the "WOW" experience to your customer service in 3 easy steps by James Ortman 9781482584974")
How to add the "WOW" experience to your customer service in 3 easy steps by James Ortman 9781482584974
RRP: £9.99£8.08Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781482584974Author James OrtmanFormat PaperbackPage Count 80Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Customer Service: Book 4 from DTR Inc.'s Series for Classroom and On the Job Work Readiness Training by Jay Goldberg 9781482012927
RRP: £15.95£12.98Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781482012927Author Jay GoldbergFormat PaperbackPage Count 128Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Serving for a Living by Dave O'Sullivan 9781480271852
RRP: £10.95£9.09Sorry no description is available for this book at this time. -
Insiders Know-How: Customer Service by Kizzi Nkwocha 9781477518571
RRP: £36.00£28.91Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781477518571Author Kizzi NkwochaFormat PaperbackPage Count 120Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Legendary Customer Service: How to Thrive in America During Tough Economic Times by DeCarlo A Eskridge 9781469912790
RRP: £9.95£8.28Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781469912790Author DeCarlo A EskridgeFormat PaperbackPage Count 144Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Earn Their Loyalty: Treating Customers and Employees Like People by Robert Brown Ph D 9781453810187
RRP: £15.95£13.62Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781453810187Author Robert Brown Ph DFormat PaperbackImprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
The Enjoyable Golf Club Experience: Providing Exceptional Guest Services by Cary Cavitt 9781453791707
RRP: £14.95£12.63Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781453791707Author Cary CavittFormat PaperbackPage Count 192Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Am I Great at Customer Service?: 25 Characteristics of People Great at Customer Service by Ed Gagnon 9781452845012
RRP: £14.99£12.51Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781452845012Author Ed GagnonFormat PaperbackPage Count 164Imprint CreateSpacePublisher CreateSpaceWeight(grams) 177g -
![Customer Service? Recognizing, Educating and Promoting: Dr. Rae Pearson "E-Diva" by Rae Pearson 9781451513721](https://cdn11.bigcommerce.com/s-zkx5lhzlf8/images/stencil/444x444/products/2936501/2935836/9781451513721__59319.1715280978.jpg?c=1 "Customer Service? Recognizing, Educating and Promoting: Dr. Rae Pearson "E-Diva" by Rae Pearson 9781451513721")
Customer Service? Recognizing, Educating and Promoting: Dr. Rae Pearson "E-Diva" by Rae Pearson 9781451513721
RRP: £13.00£9.96Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781451513721Author Rae PearsonFormat PaperbackPage Count 56Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Defusing Hostile Customers Workbook (Third Edition2010): A Self-Instructional Workbook For Public Sector Employees by Robert Bacal 9781450585743
RRP: £38.95£31.18Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781450585743Author Robert BacalFormat PaperbackPage Count 192Imprint CreateSpacePublisher CreateSpaceWeight(grams) 390gDimensions(mm) 254mm * 203mm * 10mm -
Lessons from the Links: Managing Business Like the Pros by Elly Valas 9781450276344
RRP: £9.95£8.89Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781450276344Author Elly ValasFormat PaperbackPage Count 136Imprint iUniversePublisher iUniverseWeight(grams) 152g -
The New Idiot-Proof Guide To Customer Loyalty by Joe Heuer 9781419699795
RRP: £15.00£12.15Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781419699795Author Joe HeuerFormat PaperbackPage Count 114Imprint Booksurge PublishingPublisher Booksurge PublishingWeight(grams) 141g -
The ABC's of Prospecting: The Ultimate System for Every Real Estate Sales Professional by Dameon V Russell 9781419661488
RRP: £8.49£7.18Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781419661488Author Dameon V RussellFormat PaperbackPage Count 132Imprint Booksurge PublishingPublisher Booksurge PublishingWeight(grams) 145g -
![Tact: The Roots of Legendary Service: A Handbook for "Results Now" Success by Jesse L Dunn 9780974031910](https://cdn11.bigcommerce.com/s-zkx5lhzlf8/images/stencil/444x444/products/2866541/2865876/9780974031910__22296.1715096397.jpg?c=1 "Tact: The Roots of Legendary Service: A Handbook for "Results Now" Success by Jesse L Dunn 9780974031910")
Tact: The Roots of Legendary Service: A Handbook for "Results Now" Success by Jesse L Dunn 9780974031910
RRP: £79.95£60.81Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780974031910Author Jesse L DunnFormat PaperbackPage Count 166Imprint Added Upon, IncorporatedPublisher Added Upon, IncorporatedWeight(grams) 399g -
Great Hotel Service: 101 Ways to Create Great Customer Service and Experience in the Hospitality Industry by Orkun Avkan 9781077139947
RRP: £14.95£12.94Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781077139947Author Orkun AvkanFormat PaperbackPage Count 214Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 290gDimensions(mm)... -
Becoming a Pioneer - A Book Series- Book 4 by Bimal Shah 9781088077245
RRP: £16.99£12.52Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781088077245Author Bimal ShahFormat PaperbackPage Count 106Imprint IngramSparkPublisher IngramSparkWeight(grams) 154g -
CUSTOMER SERVICE call center HOTSHOTS: 17 Insights into Manifesting Exceptional Customer Experiences by Wdll 9780999183106
RRP: £15.97£13.02Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780999183106Author WdllFormat PaperbackPage Count 164Imprint Fanny de Liefde-LyonsPublisher Fanny de Liefde-LyonsWeight(grams) 140g -
![It's Hard to Find Good Help These Days: A customer service manual for businesses by Jeanne "Bean" Murdock 9780977067879](https://cdn11.bigcommerce.com/s-zkx5lhzlf8/images/stencil/444x444/products/2791910/2791246/9780977067879__55059.1714844306.jpg?c=1 "It's Hard to Find Good Help These Days: A customer service manual for businesses by Jeanne "Bean" Murdock 9780977067879")
It's Hard to Find Good Help These Days: A customer service manual for businesses by Jeanne "Bean" Murdock 9780977067879
RRP: £29.95£23.06Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780977067879Author Jeanne "Bean" MurdockFormat PaperbackPage Count 126Imprint Beanfit PublishingPublisher Beanfit PublishingWeight(grams) 177g -
Voted Best Window Clerk by Joe Postal 9781090109569
RRP: £6.99£6.32Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781090109569Author Joe PostalFormat PaperbackPage Count 122Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 191g -
The Concierge Life: What You Need to Know to Build a Successful Business, Live Your Passion, and Change the World! by Kellyann Schaefer 9780999528303
RRP: £24.95£19.76Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780999528303Author Kellyann SchaeferFormat PaperbackPage Count 168Imprint Concierge PressPublisher Concierge PressWeight(grams) 231gDimensions(mm) 229mm *... -
The Power of Trust: How Top Companies Build, Manage and Protect It by Natalie Doyle Oldfield 9780994041630
RRP: £28.00£22.80Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780994041630Author Natalie Doyle OldfieldFormat PaperbackPage Count 336Imprint PaperbackPublisher PaperbackWeight(grams) 449gDimensions(mm) 229mm * 152mm *... -
Winning Behavior: What the Smartest, Most Successful Companies Do Differently by Terry Bacon 9780814413678
RRP: £28.99£20.09Behavioral Differentiation is emerging as the "final frontier" in competitive strategy, and this book shows how leading companies use it to exceed expectations and outperform competitors.In an age where even the best products are quickly imitated,... -
Voted Best Mail Carrier by Joe Postal 9781090109194
RRP: £6.99£6.32Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781090109194Author Joe PostalFormat PaperbackPage Count 122Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 191g -
Guidebook: How To Write A Business Letter Of Introduction: Formal letters made easy! How To Introduce Your Business To Potential Customers by Martha Begley Schade 9781082534096
RRP: £9.95£7.85Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781082534096Author Martha Begley SchadeFormat PaperbackPage Count 32Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 152g -
A Flight Attendant's Full Disclosure: How to Manage Customer Service Breakdowns by Jim Cathcart 9780999330401
RRP: £13.99£11.46Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780999330401Author Jim CathcartFormat PaperbackPage Count 114Imprint Woodbridge Press Publishing CompanyPublisher Woodbridge Press Publishing... -
Experiencia de Cliente: Un Equipo de Seis Especialistas Que Explican C�mo Gestionar Las Emociones del Consumidor Para Aumentar Las Ventas by Gonzalez de La-Hoz Fernandez Marcos 9788483562666
£18.63Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9788483562666Author Marcos Gonz lez de La-Hoz Fern ndezFormat PaperbackPage Count 208Imprint LID Editorial EmpresarialPublisher LID Editorial...