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  • The Age of Addiction: How Bad Habits Became Big Business by David T. Courtwright 9780674248229

    The Age of Addiction: How Bad Habits Became Big Business by David T. Courtwright 9780674248229

    RRP: €20.17
    Booksplease Price: €16.48
    "A mind-blowing tour de force that unwraps the myriad objects of addiction that surround us...Intelligent, incisive, and sometimes grimly entertaining."-Rod Phillips, author of Alcohol: A History"A fascinating history of corporate America's efforts to...
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  • Scorched Earth: Beyond the Digital Age to a Post-Capitalist World by Jonathan Crary

    Scorched Earth: Beyond the Digital Age to a Post-Capitalist World by Jonathan Crary

    RRP: €13.08
    Booksplease Price: €10.90
    Selected as one of LitHub's 38 Favorite Books of 2022Finalist for the 2022 Big Other Book Award for NonfictionIn this uncompromising essay, Jonathan Crary presents the obvious but unsayable reality: our 'digital age' is synonymous with the disastrous...
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  • Customer Analytics For Dummies Jeff Sauro 9781118937594

    Customer Analytics For Dummies Jeff Sauro 9781118937594

    RRP: €30.93
    Booksplease Price: €20.21
    The easy way to grasp customer analytics Ensuring your customers are having positive experiences with your company at all levels, including initial brand awareness and loyalty, is crucial to the success of your business. Customer Analytics For Dummies...
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  • Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants by Paul Cherry 9780814438701

    Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants by Paul Cherry 9780814438701

    RRP: €17.84
    Booksplease Price: €13.13
    If you ask the right questions, then you'll get the sale every time.As a salesperson, your product knowledge is extensive but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close...
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  • ProActive Selling: Control the Process--Win the Sale by William "Skip" Miller 9780814431924

    ProActive Selling: Control the Process--Win the Sale by William "Skip" Miller 9780814431924

    RRP: €19.03
    Booksplease Price: €15.70
    True sales pros know they must tailor their methods to the buyer if they want to make their numbers every year.Featuring dozens of enlightening examples, this book gives you the tools to adapt your approach with the buyers in mind and maintain control at...
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  • The Overspent American: Upscaling, Downshifting and the New Consumer by Juliet Schor 9780060977580

    The Overspent American: Upscaling, Downshifting and the New Consumer by Juliet Schor 9780060977580

    RRP: €20.22
    Booksplease Price: €15.35
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780060977580Author Juliet SchorFormat PaperbackPage Count 253Imprint HarperCollinsPublisher HarperCollins Publishers Inc
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    RRP: €20.22
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  • Consumed: How We Buy Class in Modern Britain by Harry Wallop 9780007457106

    Consumed: How We Buy Class in Modern Britain by Harry Wallop 9780007457106

    RRP: €13.08
    Booksplease Price: €10.13
    Does what we consume define who we are? Harry Wallop takes a fresh look at society and shows you to your place in today's modern consumer world. Are you an Asda Mum, Wood Burning Stover or Sun Skittler? Do you know a Portland Privateer or...
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    RRP: €13.08
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  • Big Data in Practice: How 45 Successful Companies Used Big Data Analytics to Deliver Extraordinary Results Bernard Marr (Advanced Performance Institute, Buckinghamshire, UK) 9781119231387

    Big Data in Practice: How 45 Successful Companies Used Big Data Analytics to Deliver Extraordinary Results Bernard Marr (Advanced Performance Institute, Buckinghamshire, UK) 9781119231387

    RRP: €35.69
    Booksplease Price: €23.09
    The best-selling author of Big Data is back, this time with a unique and in-depth insight into how specific companies use big data. Big data is on the tip of everyone's tongue. Everyone understands its power and importance, but many fail to grasp the...
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  • Consumer Behaviour by Martin Evans

    Consumer Behaviour by Martin Evans

    RRP: €70.15
    Booksplease Price: €61.71
    Building on the success of the first edition , the new edition of of Consumer Behaviour has been fully revised and updated to be even more student friendly. Through the author teams seven decades of teaching and researching experience they have...
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    RRP: €70.15
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  • Phishing for Phools: The Economics of Manipulation and Deception by George A. Akerlof

    Phishing for Phools: The Economics of Manipulation and Deception by George A. Akerlof

    RRP: €19.03
    Booksplease Price: €15.12
    Ever since Adam Smith, the central teaching of economics has been that free markets provide us with material well-being, as if by an invisible hand. In Phishing for Phools, Nobel Prize-winning economists George Akerlof and Robert Shiller deliver a...
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    RRP: €19.03
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  • Talk Triggers by Jay Baer

    Talk Triggers by Jay Baer

    RRP: €29.74
    Booksplease Price: €19.49
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780525537274Author Jay BaerFormat HardbackPage Count 272Imprint PortfolioPublisher Penguin Putnam Inc
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  • Cheap: The High Cost of Discount Culture by Ellen Ruppel Shell

    Cheap: The High Cost of Discount Culture by Ellen Ruppel Shell

    RRP: €26.17
    Booksplease Price: €17.29
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780143117636Author Ellen Ruppel ShellFormat PaperbackPage Count 320Imprint Penguin USAPublisher Penguin Putnam IncWeight(grams) 255g
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  • People Powered: How Communities Can Supercharge Your Business, Brand, and Teams by Jono Bacon

    People Powered: How Communities Can Supercharge Your Business, Brand, and Teams by Jono Bacon

    RRP: €23.80
    Booksplease Price: €17.01
    What if you discovered a blueprint that could grow your brand's reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers?Communities...
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  • The Customer-Base Audit: The First Step on the Journey to Customer Centricity by Peter Fader 9781613631607

    The Customer-Base Audit: The First Step on the Journey to Customer Centricity by Peter Fader 9781613631607

    RRP: €23.79
    Booksplease Price: €18.33
    As a leader in your organization, you will be very familiar with your organization's key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures. But how much time have you spent...
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  • Conformity: The Power of Social Influences by Cass R. Sunstein

    Conformity: The Power of Social Influences by Cass R. Sunstein

    RRP: €11.89
    Booksplease Price: €10.72
    Bestselling author Cass R. Sunstein reveals the appeal and the danger of conformity We live in an era of tribalism, polarization, and intense social division-separating people along lines of religion, political conviction, race, ethnicity, and...
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  • Future-Ready Retail: How to Reimagine the Customer Experience, Rebuild Retail Spaces and Develop a Successful Brand by Ibrahim Ibrahim

    Future-Ready Retail: How to Reimagine the Customer Experience, Rebuild Retail Spaces and Develop a Successful Brand by Ibrahim Ibrahim

    RRP: €29.74
    Booksplease Price: €23.79
    Traditional shops are facing challenging and unprecedented times. Future-Ready Retail explains how changing consumer needs, the impact of digital and the issues around health, wellness and distancing have transformed retail and provides compelling...
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  • Validating Product Ideas: Through Lean User Research by Tomer Sharon 9781933820293

    Validating Product Ideas: Through Lean User Research by Tomer Sharon 9781933820293

    RRP: €53.54
    Booksplease Price: €48.44
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781933820293Author Tomer SharonFormat PaperbackPage Count 344Imprint Rosenfeld MediaPublisher Rosenfeld Media
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  • Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences by Eric Berridge

    Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences by Eric Berridge

    RRP: €21.41
    Booksplease Price: €16.61
    Optimize the customer experience via the cloud to gain a powerful competitive advantage Customer Obsessed looks at customer experience through the lens of the cloud to bring you a cutting-edge handbook for customer experience. Cloud technology has been...
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  • Making Habits, Breaking Habits: How to Make Changes that Stick by Jeremy Dean 9781851689897

    Making Habits, Breaking Habits: How to Make Changes that Stick by Jeremy Dean 9781851689897

    Booksplease Price: €28.56
    Habits are more powerful than your will - if you know how to make them work for you Two strings are hanging from a ceiling, one at the centre of the room, one near the wall. You're asked to tie the strings together, but you can't reach both at...
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  • Democracy: A User's Guide by Joss Sheldon 9781716792052

    Democracy: A User's Guide by Joss Sheldon 9781716792052

    RRP: €21.41
    Booksplease Price: €20.09
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781716792052Author Joss SheldonFormat HardbackPage Count 400Imprint Lulu.comPublisher Lulu.comWeight(grams) 703gDimensions(mm) 229mm * 152mm * 22mm
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  • The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken 9781640951532

    The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken 9781640951532

    RRP: €23.74
    Booksplease Price: €16.21
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781640951532Author Shep HykenFormat PaperbackPage Count 280Imprint Sound WisdomPublisher Sound WisdomWeight(grams) 363gDimensions(mm) 229mm * 155mm * 13mm
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    RRP: €23.74
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  • Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty by Ali Cudby 9781642796421

    Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty by Ali Cudby 9781642796421

    RRP: €15.41
    Booksplease Price: €11.78
    Land your next customer with total confidence you'll keep them for the long-term. Keep Your Customers shares a fresh perspective on the old problem of customer relations. Ali Cudby shares with business leaders how to set up customer engagement for...
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  • Using Semiotics in Marketing: How to Achieve Consumer Insight for Brand Growth and Profits Dr Rachel Lawes 9781398607644

    Using Semiotics in Marketing: How to Achieve Consumer Insight for Brand Growth and Profits Dr Rachel Lawes 9781398607644

    RRP: €35.69
    Booksplease Price: €29.79
    Semiotics is a superpower for marketers. It's a proven, powerful method of uncovering consumer insight, tailoring brand strategies that work and generating profit for brands. Companies such as Unilever and P&G have attested to the success of Lawes...
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  • Adobe Analytics For Dummies David Karlins 9781119446088

    Adobe Analytics For Dummies David Karlins 9781119446088

    RRP: €30.93
    Booksplease Price: €20.56
    Use Adobe Analytics as a marketer -not a programmer! If you're a marketer in need of a non-technical, beginner's reference to using Adobe Analytics, this book is the perfect place to start. Adobe Analytics For Dummies arms you with a basic knowledge of...
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  • Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers by Debbie Levitt

    Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers by Debbie Levitt

    RRP: €22.55
    Booksplease Price: €20.77
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780974696010Author Debbie LevittFormat PaperbackPage Count 336Imprint Delta CX MediaPublisher Delta CX MediaWeight(grams) 585gDimensions(mm) 254mm * 178mm *...
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  • Mental Models: Aligning Design Strategy with Human Behavior by Indi Young

    Mental Models: Aligning Design Strategy with Human Behavior by Indi Young

    RRP: €44.02
    Booksplease Price: €40.88
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781933820064Author Indi YoungFormat PaperbackPage Count 299Imprint Rosenfeld MediaPublisher Rosenfeld Media
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  • The Moral Economy: Why Good Incentives Are No Substitute for Good Citizens by Samuel Bowles

    The Moral Economy: Why Good Incentives Are No Substitute for Good Citizens by Samuel Bowles

    RRP: €20.22
    Booksplease Price: €17.39
    Why do policies and business practices that ignore the moral and generous side of human nature often fail? Should the idea of economic man-the amoral and self-interested Homo economicus-determine how we expect people to respond to monetary rewards,...
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  • The New Chameleons: How to Connect with Consumers Who Defy Categorization by Michael R. Solomon

    The New Chameleons: How to Connect with Consumers Who Defy Categorization by Michael R. Solomon

    RRP: €29.74
    Booksplease Price: €19.64
    WINNER: NYC Big Book Award 2021 - Marketing & PR Consumers are changing but the marketing categories used to identify them have not. Engage with this new generation of consumers who increasingly take for granted that products and advertising will...
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  • Lifescale: How to Live a More Creative, Productive, and Happy Life Brian Solis 9781119535867

    Lifescale: How to Live a More Creative, Productive, and Happy Life Brian Solis 9781119535867

    RRP: €28.56
    Booksplease Price: €19.12
    Somewhere along the way, we got distracted. As much as we multitask, love our devices and feel like we're in control, deep down we know that something is off. Shortened attention spans, declines in critical thinking, lack of sleep, self-doubt and...
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  • What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint by Nicholas Webb

    What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint by Nicholas Webb

    Booksplease Price: €16.12
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781400235827Author Nicholas WebbFormat PaperbackPage Count 256Imprint AmacomPublisher HarperCollins FocusWeight(grams) 249gDimensions(mm) 213mm * 138mm *...
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  • Rubbish Theory: The Creation and Destruction of Value - New Edition Michael Thompson 9780745399782

    Rubbish Theory: The Creation and Destruction of Value - New Edition Michael Thompson 9780745399782

    RRP: €32.12
    Booksplease Price: €24.80
    Rubbish is something we ignore. By definition we discard it, from our lives and our minds, and it remains outside the concerns of conventional economics. However, this book explores the dynamics through which rubbish can re-enter circulation as a prized...
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    RRP: €32.12
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  • Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dr Dan Ariely 9780061854545

    Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dr Dan Ariely 9780061854545

    RRP: €35.70
    Booksplease Price: €19.86
    Apologies but we at Booksplease don't have a full description for this book.AwardsCommended for Axiom Business Book Awards (Business/Economics) 2009.Book InformationISBN 9780061854545Author Dr Dan ArielyFormat HardbackPage Count 400Imprint HarperCollins...
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  • The Influencer Code: The Insider's Guide to Becoming an Online Success by Amanda Russell

    The Influencer Code: The Insider's Guide to Becoming an Online Success by Amanda Russell

    RRP: €28.55
    Booksplease Price: €19.12
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781578268245Author Amanda RussellFormat HardbackPage Count 400Imprint Hatherleigh Press,U.S.Publisher Hatherleigh Press,U.S.
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  • The Origins of Unfairness: Social Categories and Cultural Evolution by Cailin O'Connor 9780198789970

    The Origins of Unfairness: Social Categories and Cultural Evolution by Cailin O'Connor 9780198789970

    RRP: €40.45
    Booksplease Price: €39.84
    In almost every human society some people get more and others get less. Why is inequity the rule in these societies? In The Origins of Unfairness, philosopher Cailin O'Connor firstly considers how groups are divided into social categories, like gender,...
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  • The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business by Blake Morgan 9781400213634

    The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business by Blake Morgan 9781400213634

    RRP: €21.41
    Booksplease Price: €15.53
    With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today!Customer experience futurist Blake Morgan outlines ten...
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  • Product Research Rules: Nine Foundational Rules for Product Teams to Run Accurate Research That Delivers Actionable Insight C Todd Lombardo 9781492049470

    Product Research Rules: Nine Foundational Rules for Product Teams to Run Accurate Research That Delivers Actionable Insight C Todd Lombardo 9781492049470

    RRP: €53.54
    Booksplease Price: €34.55
    Digital product research doesn't have to be difficult, take a long time, or cost a lot of money. Nor should it be a job solely for scientists or expert researchers. In this practical book, Aras Bilgen, C. Todd Lombardo, and Michael Connors demonstrate...
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  • The Tyranny of Choice by Renata Salecl

    The Tyranny of Choice by Renata Salecl

    RRP: €13.08
    Booksplease Price: €9.88
    We are encouraged from all sides to view our lives as being full of choices. Like the products on a supermarket shelf, our careers, our relationships, our bodies, our very identities seem to be there for the choosing. But paradoxically this seeming...
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  • Spent: Sex, Evolution, and Consumer Behavior by Geoffrey Miller 9780143117230

    Spent: Sex, Evolution, and Consumer Behavior by Geoffrey Miller 9780143117230

    RRP: €28.56
    Booksplease Price: €21.94
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780143117230Author Geoffrey MillerFormat PaperbackPage Count 384Imprint Penguin USAPublisher Penguin Putnam IncWeight(grams) 346gDimensions(mm) 213mm *...
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  • The Dark Side of Marketing Communications: Critical Marketing Perspectives by Tim Hill

    The Dark Side of Marketing Communications: Critical Marketing Perspectives by Tim Hill

    RRP: €44.02
    Booksplease Price: €38.47
    What fuels capitalism and what stops it from collapsing? Does marketing communications support and sustain the economic and political status quo?This book is not about describing the ways in which businesses can optimize the messages they put across or...
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  • The Triumph of Emptiness: Consumption, Higher Education, and Work Organization by Mats Alvesson 9780199660940

    The Triumph of Emptiness: Consumption, Higher Education, and Work Organization by Mats Alvesson 9780199660940

    RRP: €49.97
    Booksplease Price: €48.90
    In this book, Mats Alvesson aims to demystify some popular and upbeat claims about a range of phenomena, including the knowledge society, consumption, branding, higher education, organizational change, professionalization, and leadership. He contends...
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