Conflict Resolution & Mediation

I Am Right, You Are Wrong is THE classic work about choice in business and in life from world-renowned writer and philosopher Edward de Bono.Most of our everyday decision-making tends to be confrontational. Whether in large meetings, one-to-one or even...

Across the world governments proclaim that they will never 'negotiate with evil'. And yet they always have and always will. From jungle clearings to stately homes and anonymous airport hotels, Talking to Terrorists puts us in the room with the...

Learn to be a better negotiator--and achieve the outcomes you want.If you read nothing else on how to negotiate successfully, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780395631249Author Roger FisherFormat HardbackPage Count 224Imprint Houghton Mifflin (Trade)Publisher Houghton MifflinWeight(grams) 391g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781632651969Author Roger DawsonFormat PaperbackPage Count 352Imprint New Page Books,USPublisher Red Wheel/WeiserWeight(grams) 1g

Written for all who are struggling to manage a workforce with often incompatible ethics, values, and working styles, Generations at Work looks afresh at the root causes of professional conflict and offers practical guidelines for navigating...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781611800678Author Diane Musho HamiltonFormat PaperbackPage Count 240Imprint Shambhala Publications IncPublisher Shambhala Publications IncWeight(grams)...

No one likes to be criticized, but this book teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.Drawing from the latest in psychology on how best to connect with others, How to...

A practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781912774586Author Andrew PriestleyFormat PaperbackPage Count 118Imprint Writing Matters (Wm)Publisher Writing Matters (Wm)Weight(grams) 159gDimensions(mm)...

Think about the last time you tried to change someone's mind about something important: a voter's political beliefs; a customer's favorite brand; a spouse's decorating taste. Chances are you weren't successful in shifting that person's beliefs in any way...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780730319450Author Vivian ScottFormat PaperbackPage Count 192Imprint For DummiesPublisher John Wiley & Sons Australia LtdWeight(grams) 227gDimensions(mm)...

With our workforce becoming increasingly diverse, encouraging cultural and gender sensitivity and understanding in the workplace is key for businesses and leaders' success.Tested with hundreds of participants to ensure the appropriateness and...

Logical or psycho-logical? Which are we when making decisions and negotiating at mediation? We go to mediation to make peace yet prepare for war. Why? What makes us self-sabotage? Learn which behaviours are obstacles to settlement and how to...

An unusual and irreverent guide to transforming your meetings from time-sucking interruptions to productive moments of collaboration - whether your team is together or virtual. What if meetings could be the high point of collaboration in your day,...

Seize the benefits of the five-generation workforce.Generational distrust and ageism are seeping into organizations worldwide. Differences over communication style, technology preferences, identity, and politics are fueling harmful stereotypes and...

Engaging Practices for Integrating Restorative Justice Principles in Group Settings As restorative practices spread around the world, scholars and practitioners have begun to ask very important questions: How should restorative practices be taught? What...

You've got a good idea. You know it could make a crucial difference for you, your organization, your community. You present it to the group, but get confounding questions, inane comments, and verbal bullets in return. Before you know what's happened,...

Real world negotiation examples and strategies from one of the most highly respected authorities in the field This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. Through hard to...

Persuade others to do what you want--for their own reasons. If you need the best practices and ideas for making deals that work--but don't have time to find them--this book is for you. Here are 10 inspiring and useful perspectives, all in one place. ...

Did you know you're likely to have had over 89,000 heated altercations with your closest relations before you reached the age of eight? By age 16, thousands more hours will have been spent by most of us in some form of disagreement with those in our...

The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through...

The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780802422736Author Gary ChapmanFormat PaperbackPage Count 192Imprint Moody PublishersPublisher Moody Publishers

In this insider guide, former Harley-Davidson executive Dantar Oosterwal offers an exclusive look at how Harley-Davidson was able to adapt in an ever-changing world to stay on top and stay in existence.From near-extinction in the early eighties,...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578413730Author Kwame ChristianFormat PaperbackPage Count 200Imprint American Negotiation Institute LLCPublisher American Negotiation Institute LLC

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780593544600Author Damali PetermanFormat HardbackPage Count 256Imprint G P Putnam's SonsPublisher Penguin Putnam IncWeight(grams) 442gDimensions(mm) 236mm *...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781936268023Author Bill EddyFormat PaperbackPage Count 368Imprint HCI PressPublisher HCI PressWeight(grams) 496g

The next crisis might be here now, or it might be around the corner. In The Prepared Leader: Emerge from Any Crisis More Resilient Than Before, two history-making experts in crisis leadership-James, dean of The Wharton School of the University of...

This book analyzes 10 insidious and instinctual acts of gamesmanship, and supplies positive strategies for combating territorial behavior.Power, position, property. That's been the name of the game throughout human history. And the urge to gain new...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781784529390Author Margo ManningFormat PaperbackPage Count 200Imprint Panoma PressPublisher Rethink PressWeight(grams) 176gDimensions(mm) 203mm * 127mm * 9mm

Overcome the interpersonal challenges holding your business back Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting...

Apologies but we at Booksplease don't have a full description for this book.AwardsCommended for Axiom Business Book Awards (Human Resources) 2015.Book InformationISBN 9781936268665Author Bill EddyFormat PaperbackPage Count 244Imprint HCI PressPublisher...

We naturally create stories to help us make meaning of our world, but in conflict situations the kinds of stories we typically tell ourselves can actually make it harder for us to manage and resolve the conflict constructively. This book provides an...

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Work for social change through constructive engagement and systems disruption in this practical resource for social change advocates and conflict specialists In The Neutrality Trap, expert mediators and facilitators Bernard Mayer and Jacqueline N...

Strategy, tactics and templates to prepare for high-impact negotiations that result in successful long-lasting deals. The Financial Times Guide to High Impact Negotiation provides a comprehensive and strategic roadmap to the whole negotiation...

Collaboration is key for organizations in the 21st century, yet few business people have been trained to teach this skill. How do you advance ideas in a collaborative way and then communicate them throughout your company? In this practical book, author...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781937114411Author Geshe Michael RoachFormat PaperbackPage Count 303Imprint Diamond Cutter PressPublisher Diamond Cutter PressWeight(grams)...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523000722Author Marlene ChismFormat PaperbackPage Count 240Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers