Until now, no textbook on TQ has emerged that was written specifically for the healthcare industry. The Textbook of TQ in Healthcare is the first true text prepared by healthcare professionals for healthcare professionals. It provides a discussion of the tools, techniques and principles of TQ. Academic programs will find this text very useful for courses in TQ, quality management, general and strategic management and leadership.The Textbook is also an excellent reference for students and professionals in medicine, nursing, allied health services, pharmacy and healthcare administration.
The Textbook of TQ in Healthcare starts with an introduction and history of TQ and its movement from the manufacturing sector to the healthcare industry. Quality is then discussed as a major cornerstone of the healthcare delivery system. Principles, methods for implementation and the tools for assessing TQ progress are described. The Textbook concludes with a section on comparative analysis of TQ with other management philosophies. Also presented are a case study of a major healthcare facility that has actually implemented TQ and an excellent collection of articles that further expand the understanding of TQ.

Reviews

"This is an excellent book for both health care professionals interested in total quality management and total quality managers interested in the health care system...the writing style flows smoothly from chapter to chapter, providing the reader with interesting information that is easy to read...a why-to and what-is necessary book...worthy of the reader's time."
Phil Rutsohn, Augusta College School of Business

"...a great addition to the shelves of any library."

reat addition to the shelves of any library."

Book Information
ISBN 9780963403049
Author A. F. Al-Assaf
Format Hardback
Page Count 312
Imprint CRC Press Inc
Publisher Taylor & Francis Inc
Weight(grams) 740g