Description
* Provides a road map to making more profit by focusing - or refocusing - on the customer.
* Includes worksheets and checklists, as well as charts and graphs, to illustrate the authors' points.
Book Information
ISBN 9780471983910
Author Adrian J. Slywotsky
Format Hardback
Page Count 352
Imprint John Wiley & Sons Inc
Publisher John Wiley & Sons Inc
Weight(grams) 652g
Dimensions(mm) 95mm * 64mm * 12mm