Description
This book focuses on the tourism industry in conjunction with the impact of COVID-19 from the perspective that it is both negatively impacting the industry while also offering an opportunity to rise from the ashes. The volume offers a new conceptualization and theorization of tourism, suggests new research methods, offers parallels with other crises (such as 9/11) to better understand the current one, and suggests futurist and innovative strategies. This book offers a wide range of topics on how a pandemic can impact customer satisfaction and the tourism industry.
Book Information
ISBN 9781774637340
Author Maximiliano E. Korstanje
Format Paperback
Page Count 262
Imprint Apple Academic Press Inc.
Publisher Apple Academic Press Inc.
Weight(grams) 453g