Recently Viewed

The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift by Nick Mehta

No reviews yet Write a Review
RRP: £22.00
£15.63
You save £6.37

  Delivery: We ship to over 200 countries!
  Range: Millions of books available
  Reviews: Booksplease rated "Excellent" on Trustpilot

SKU:
9781119572763
Condition:
New
Weight:
800.00 Grams
Available from Booksplease!
Availability: Usually dispatched within 5 working days

Frequently Bought Together:

Total: Inc. VAT
Total: Ex. VAT

Description

If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. This book will give examples and specifics of how companies can transform. This book will address the pains of transforming organizational charts, leadership roles and responsibilities and strategies, so the whole company works together in total service to the customer. It will give leaders an understanding of how their digital implementations will make them more Amazon-like, deliver recurring revenue, less churn and customer retention.

Book Information
ISBN 9781119572763
Author Nick Mehta
Format Hardback
Page Count 352
Imprint John Wiley & Sons Inc
Publisher John Wiley & Sons Inc
Weight(grams) 666g

Reviews

No reviews yet Write a Review

Booksplease Reviews

M - 06/03

One of the best online booksellers out there.

I always check Booksplease before looking at other online sellers because in many instances, particularly with older titles, their books are a lot cheaper. There is added postage, but when you add this to the overall cost you are still spending less than you would otherwise pay elsewhere.

M - 06/03

K - 06/03

Great all round

Easy to navigate website, my purchase was delivered really quickly, in perfect condition and at a very reasonable price. Will use this service again,

K - 06/03

R - 28/04

Had a few order with them

Had a few order with them. Arrived quickly and were as described. Price is a bargain. Will definitely use again

R - 28/04

M - 14/03

Love the £1.99 postage for whatever

Love the £1.99 postage for whatever/ however many you buy. Couldn't believe the books were brand new for the price. Quick delivery. Hard to believe it's such a good deal for buyers. pay elsewhere.

M - 14/03