Description
This book provides GPs, practice nurses and out-of-hours workers with a practical guide to what is required when undertaking triage or consultations on the telephone. Using real-world examples throughout, the book offers:
- A step-by-step guide to the basic principles of telephone assessment
- A summary of the potential pitfalls and how to avoid them
- Guidance on how to quality-assure each call before concluding safely
- Protocols to use for every call
Book Information
ISBN 9781914961366
Author Sally-Anne Pygall
Format Paperback
Page Count 116
Imprint Scion Publishing Ltd
Publisher Scion Publishing Ltd