Description
Serving a Wired World is a history of information service work embedded in the daily maintenance of liberal Britain and the status quo in the early years of the twentieth century. As Katie Hindmarch-Watson shows, the administrators and engineers who crafted these telecommunications systems created networks according to conventional gender perceptions and social hierarchies, modeling the operation of the networks on the dynamic between master and servant. Despite attempts to render telegraphists and telephone operators invisible, these workers were quite aware of their crucial role in modern life, and they posed creative challenges to their marginalized status-from organizing labor strikes to participating in deviant sexual exchanges. In unexpected ways, these workers turned a flatly neutral telecommunications network into a revolutionary one, challenging the status quo in ways familiar today.
About the Author
Katie Hindmarch-Watson is Assistant Professor of Modern British History at Johns Hopkins University.
Reviews
"Serving a Wired World juxtaposes in colorful ways the varied tensions of the period: between administrators and workers, privacy and mediation, female and male employees, good boys and bad ones, order and rebellion. . . . Today's information workers may recognize some of these tensions, particularly in how library labor is both integral and invisibilized in library operations and how administrative decisions inform public discourse on the labor of information." * College & Research Libraries *
"Serving a Wired World... provides a diverse range of sources and insightful analysis to present a rich account of the experiences and activities of telegraphists, telegraph boys, and telephonists." * Technology and Culture *
Book Information
ISBN 9780520344730
Author Katie Hindmarch-Watson
Format Hardback
Page Count 288
Imprint University of California Press
Publisher University of California Press
Weight(grams) 590g
Dimensions(mm) 229mm * 152mm * 28mm