null

Recently Viewed

New

Secretarial Duties 10th Edition - Paper by John Harrison

No reviews yet Write a Review
£32.54

  Delivery: We ship to over 200 countries!
  Range: Millions of books available
  Reviews: Booksplease rated "Excellent" on Trustpilot

SKU:
9780582278448
Weight:
532.00 Grams
Available from Booksplease!
Availability: Usually dispatched within 5 working days

Frequently Bought Together:

Total: Inc. VAT
Total: Ex. VAT

Description

Having sold over one million copies worldwide since it was first published, Secretarial Duties is well-established as a combined textbook and workbook which covers everything the secretary needs to know. The tenth edition has been completely revised using a new format and layout, and updated to take account of the new NVQ specification, and LCCI and PEI syllabi. It also focuses on the increasing role now played by computer technology in business adminisration. Recent advances in areas such as data storage and retrieval, the internet, speech recognition, automatic call distribution systems, video phones and desktop publishing are all covered.

A wide range of in-tray exercises based on realistic case studies are provided at the end of each unit using examples of real forms and other business documents. In working through these realistic simulated business activities, the student is required not only to apply theoretical knowledge to practical situations, but is also encouraged to develop NVQ and GNVQ standards of competence. Further practice is provided with recent examination questions from LCCI and PEI examinations.

The inclusion of a list of worldwide Chambers of Commerce and forms of address for letters to Europe provides a good reference source for those studying or working overseas.

Key features

  • retains proven features which have made this book a bestseller
  • covers knowledge for current NVQ elements of competence
  • provides sample examination questions for student practice
  • includes new international reference sources for overseas students
  • up-to-date with new computer technology, postal and banking services
  • fully illustrated with photographs, diagrams and forms

Students on NVQ level 2 and 3 administration, LCCI private secretary's certificate and PEI office procedures level 2 courses will find this book invaluable. It will also be useful for adult returners on NVQ level 2 and 3 business courses. For PAs and secretaries, it provides a comprehensive reference source.



About the Author
John Harrison is an international consultant on office training to the ILO. He is a member of the Joint Examining Board and Cheif Examiner for Office and Secretarial Procedures.


Book Information
ISBN 9780582278448
Author John Harrison
Format Paperback
Page Count 376
Imprint Longman
Publisher Pearson Education Limited
Weight(grams) 560g
Dimensions(mm) 230mm * 156mm * 22mm

Reviews

No reviews yet Write a Review

Booksplease  Reviews


J - United Kingdom

Fast and efficient way to choose and receive books

This is my second experience using Booksplease. Both orders dealt with very quickly and despatched. Now waiting for my next read to drop through the letterbox.

J - United Kingdom

T - United States

Will definitely use again!

Great experience and I have zero concerns. They communicated through the shipping process and if there was any hiccups in it, they let me know. Books arrived in perfect condition as well as being fairly priced. 10/10 recommend. I will definitely shop here again!

T - United States

R - Spain

The shipping was just superior

The shipping was just superior; not even one of the books was in contact with the shipping box -anywhere-, not even a corner or the bottom, so all the books arrived in perfect condition. The international shipping took around 2 weeks, so pretty great too.

R - Spain

J - United Kingdom

Found a hard to get book…

Finding a hard to get book on Booksplease and with it not being an over inflated price was great. Ordering was really easy with updates on despatch. The book was packaged well and in great condition. I will certainly use them again.

J - United Kingdom