Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.

Workplace aggression is a serious problem for workers and employers. This volume explores its predictors, contexts, consequences and prevention.

About the Author
Nathan A. Bowling is a Professor of Psychology at Wright State University, Ohio. He has published over fifty peer-reviewed articles and book chapters on such topics as counterproductive work behavior, job satisfaction and research participant carelessness. His work has appeared in several top scholarly journals, including the Journal of Applied Psychology, the Journal of Personality and Social Psychology and the Journal of Occupational Health Psychology. Bowling's research has been funded by the Society for Industrial and Organizational Psychology (SIOP) Foundation and by the United States Air Force. He is an associate editor for Applied Psychology: An International Review. M. Sandy Hershcovis is an associate professor at the Haskayne School of Business, University of Calgary. Her research examines the social context of workplace aggression, with a particular emphasis on witness reactions. She has published her research in such top outlets as the Journal of Applied Psychology, the Journal of Organizational Behavior and the Journal of Occupational and Organizational Psychology. Her research has been consistently funded by the Social Sciences and Humanities Research Council of Canada. She serves on several editorial boards, including the Journal of Applied Psychology.


Book Information
ISBN 9781107483903
Author Nathan A. Bowling
Format Paperback
Page Count 410
Imprint Cambridge University Press
Publisher Cambridge University Press
Weight(grams) 580g
Dimensions(mm) 227mm * 152mm * 22mm