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Quality and Operations Management: Revised Edition by Elearn
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Quality and Operations Management: Revised Edition by Elearn

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9780080552361
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9780080552361
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Description

This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.



About the Author
John Corrigan, Frederick M. Denny, Carlos M. N. Eire, Martin S. Jaffee


Book Information
ISBN 9780080552361
Author Elearn
Format Paperback
Page Count 118
Imprint Pergamon Flexible Learning
Publisher Taylor & Francis Ltd
Weight(grams) 220g

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