Management

Help groups deliver results with an updated approach to facilitation and consulting The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Trainers, and Coaches, Third Edition is a fundamental resource for consultants,...

Why is it that Casio can sell a calculator more cheaply than Kellogg's can sell a box of corn flakes? Why can FedEx absolutely, positively" deliver your package overnight but airlines have trouble keeping track of your bags? What does your company do...

An organisation's fate hinges on its CEO--right? Not according to the authors of Senior Leadership Teams. They argue that in today's world of neck-snapping change, demands on leaders in top roles are rapidly outdistancing the capabilities of any one...

Solving complex problems and selling their solutions is critical for personal and organizational success. For most of us, however, it doesn't come naturally and we haven't been taught how to do it well. Research shows a host of pitfalls trips us up when...

The dangerous work of leading change--somebody has to do it. Will you put yourself on the line?To lead is to live dangerously. It's romantic and exciting to think of leadership as all inspiration, decisive action, and rich rewards, but leading requires...

A proven system for rallying all of an organizations' employees around a new vision and ideas for making the vision stick When something at work isn't going smoothly, managers struggle with what part of the problem to tackle first. Do they start with...

The principles of sound human resource management are generally understood, but too often practitioners believe the same policies and programs will work in all contexts. The effectiveness of any system is highly dependent on the context within which it...

Make community building your ultimate business growth strategy In Customer Communities: Engage and Retain Customers to Build the Future of Your Business, Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful...

Most organisations today strive for goals such as employee diversity, inclusive leadership and younger and fresher ideas. But how do we get there?In her trailblazing Reverse Mentorship program, world-renowned executive coach and personal development...

Read over 20 exclusive, in-depth interviews with chief sustainability officers (CSOs) of Fortune 500 companies such as Amazon, Coca-Cola, and Procter & Gamble and globally recognized brands such as IKEA and Netflix. These CSOs reveal how they deliver...

This pocket-sized compendium of sixty four of the world's most useful tests is a vital tool for anyone looking to gauge their abilities and improve their performance. From intelligence to personality type via creativity and leadership skills, Krogerus...

Price is the most significant factor affecting the profitability of every business, profit centre or department. When the pressure is on to perform or grow, your instinct may be to discount, undercut your competitors, cut costs and promote through price...

Grow your business, build your career, find more customers, and build a valuable support network of likeminded business people. Networking is a crucial skill for all professionals and business owners. Quite simply, it's a fast and effective way to build...

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance -- for as long as it takes to calm the customer down and fix whatever foul-up...

What makes an engaging presentation or a useful meeting? How can companies motivate and inspire people to do their best at work? Who are the most effective leaders? Bestselling author and scientist Dr John Medina uses peer-reviewed research to answer...

In this groundbreaking guide, a management expert outlines the transformative leadership skill of tomorrow-one that can make it possible to build truly diverse and inclusive teams which value employees' need to belong while being themselves. Humans...

Leadership Agility is the master competency needed for sustained success in today's complex, fast-paced business environment. Richly illustrated with stories based on original research and decades of work with clients, this groundbreaking book identifies...

Understand how to overcome the obstacles inhibiting performance and unlock the potential for brilliance that lies within every leader. Most leaders are operating nowhere near their optimal level of performance. In this book, Dr Alan Watkins helps...

Start with What Works helps you to create new growth opportunities using the resources you already have at hand. It sounds obvious but frequently, managers discount the value of their familiar resources, and instead, they look outside for something new...

Applying the principles of marketing to nonprofit organizations and the fundraising sector is vital for the modern fundraiser who wants to increase profitability and diversify their fundraising efforts in this challenging industry. This comprehensive...

Whether you are a newly minted MBA or a project manager at a Fortune 500 company, data science will play a major role in your career. Knowing how to communicate effectively with data scientists in order to obtain maximum value from their expertise is...

Eliminate the need for time or resources on formal training and get your teams up and running themselves--with only minutes of prep.Between workplace personnel being more culturally diverse than ever before, a generation of employees being raised...

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new...

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative...

Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find...

This book is a reference guide for healthcare executives and technology providers involved in the ongoing digital transformation of the healthcare sector.The book focuses specifically on the challenges and opportunities for health systems in their...

WATERSTONES BEST BOOKS OF 2022 - SPORT 'A brilliant new perspective on World Cup management... Superbly insightful .' - Jamie Carragher 'Superb - great stories about the greatest tournament' - Daniel Taylor Master tacticians, crazy tyrants and...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781784521585Author Nick CowleyFormat PaperbackPage Count 208Imprint Panoma PressPublisher Rethink PressWeight(grams) 241gDimensions(mm) 203mm * 127mm * 12mm

You want to build a more diverse organization, but how will you shift your hiring practices? Learn the playbook from the world's top talent executives and the global leader in diversity recruiting. Hiring for Diversity: The Guide to Building an...

Leadership is most needed in times of change, uncertainty and crisis. We are living through those times. To support leaders in all spheres, this book provides a guide to the territory of leadership and its three domains: the strategic (head), the...

The Winning Bid is an easy-to-read practical guide which will teach the reader how to think like a professional bid manager. It gives essential advice on, amongst other things: PQQs and bid readiness, GIVE analysis, competitor analysis, grantwriting and...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781949395242Author Vibrant PublishersFormat PaperbackPage Count 196Imprint Vibrant PublishersPublisher Vibrant PublishersWeight(grams) 231gDimensions(mm)...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781620232637Author Douglas Robert BrownPage Count 912Imprint Atlantic Publishing Group Inc.Publisher Atlantic Publishing Group Inc.Weight(grams)...

A restorative just culture has become a core aspiration for many organizations in healthcare and elsewhere. Whereas 'just culture' is the topic of some residual conceptual debate (e.g. retributive policies organized around rules, violations and...

Ever felt like you need an inspired action plan on how to step up? Stepping up could be about taking on your first leadership or management role. It could be about changing your career, or leaving employment to start up on your own. It could be about...

As seen on Oprah's Super Soul Sunday The bestselling book, now with a new preface by the authors At once a bold defense and reimagining of capitalism and a blueprint for a new system for doing business, Conscious Capitalism is for anyone hoping to...

Most executives have a big, hairy, audacious goal. But they install layers of stultifying bureaucracy that prevent them from realizing it. In this article, Jim Collins introduces the catalytic mechanism, a simple yet powerful managerial tool that helps...

WALL STREET JOURNAL BESTSELLER! IF YOU'RE IN SALES, FEAR HAS COST YOU MILLIONS OF DOLLARS, AND THIS BOOK IS FOR YOU. Fear is the reason most salespeople don't like to pick up the phone (salespeople average just four hours per week on the phone, and our...

"Mesmerizing & fascinating..." -The Seattle Post-Intelligencer "The Freakonomics of big data." -Stein Kretsinger, founding executive of Advertising.com Award-winning | Used by over 30 universities | Translated into 9 languages An introduction for...

Fossil fuels may be keeping the world running, but they're also destroying the planet. What viable alternatives do we have, and what technological breakthroughs are on the horizon? In this brilliantly wide-ranging, one-stop guide WIRED journalist Nicole...