Management

Academics worldwide need empirically developed, concise ideas to make their cross-cultural teams and organizations productive. This invaluable reference tool provides an essential resource for academics to develop their understanding and professional...

The nature of the information marketplace is under continual evolution and all organisations in the information industry need to form new strategic alliances, identify new market segments and evolve new products, employing a full armoury of marketing...

Professional Report Writing is probably the most thorough treatment of this subject available, covering every aspect of an area often taken for granted. The author provides not just helpful analysis but also practical guidance on such topics as: c...

Selling is a skill that should not be limited to sales staff. Customer service, or other support staff, could all benefit from developing an awareness of and an ability to sell to customers. Also, the opportunity for developing those skills should not be...

With the advance of an increasingly globalized market, the opportunities for, and scale of, corruption is growing. The size of corporations and their wealth relative to nations provides the resources for corrupt practices. The liberalization of...

Intellectual assets - including documents, designs, know-how, software, data, patents and trademarks - are critical to the delivery of innovative, and cost effective, products and services. Despite this many organizations seek to manage their...

Succession management, often little more than an annual form-filling chore and a throwback to 'chess board' charting of 1950s multinationals, needs revitalisation to become a key driver of organisational renewal in the twenty-first century. Whilst recent...

Many organizations worldwide are currently exploring the potential gains to be made from working with virtual teams. Although many different things are meant by use of 'virtual' (and indeed by 'teams'), usually it denotes groups of people with common...

Every educator knows that the most effective way to learn is by 'doing' - and nowhere is that truth more clearly seen than in management development. This wide-ranging book explains what is involved in planning and running project-based management...

This book is written for all managers, in any function, who are tasked with delivering projects at work. It is of particular interest to those managers who have to deal with small- to medium-sized projects in addition to their usual responsibilities...

Over the last two decades the importance of Self Managed Learning (SML) has become increasingly recognized. This book shows how it has revolutionized learning in organizations such as Ericsson, PPP Healthcare and Sainsbury's, and how it has contributed...

Retailers are in difficult times. The recession, global competition, government regulation and the growth of the Internet mean that costs are rising but margins are increasingly squeezed. Cor Molenaar's Shopping 3.0 offers an engaging, convincing and...

In 1987, Motorola developed Six Sigma out of a need for improvement in their pager manufacturing processes. Since then, Six Sigma has been implemented by a number of manufacturing companies, predominantly in the USA. In the late 1990s, however, Six Sigma...

Ian Linton's book is designed to help both corporate training departments and specialist training organizations. It shows how to use modern marketing and communication techniques to increase current course uptake, win support for future activity and...

The concept of 'earned value' as a project management tool has been around since the 1960s; although recognized as an important technique and widely used on US Government contracts, it failed to excite much interest in the wider world because of its...

Blogging and other types of social media such as wikis and social networking sites have transformed the way we use the internet in recent years. It is a transformation that business is eager to exploit. In order to do so, a clear commercial strategy...

This book interweaves the concepts of the guidance on globalization, international management, and the intricacies of international business that many books on the market treat independently. It clarifies and explains culture, cultural misunderstandings,...

What are my chances of completing this project successfully? What could prevent me? How can I anticipate potential threats? These are the kinds of questions you are likely to ask yourself when you become responsible for an important project. And these...

Information technology has come to play an important role in organizations over the last few decades. Though it began as an entity dealt with by specialists, IT has evolved to become an everyday tool with both operational and strategic impacts. Most...

First published in 2000, this volume, along with its counterpart, consist of contributions to the history of management and management thought which ask and assess how important managing democratic organizations is today, and how important it will prove...

Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and...

This book lies within two interdisciplinary fields that should be bridged: cross-cultural management and international human resource management. The consequences of globalization lead to a more extensive recruitment process of global talents to fit the...

This revised second edition highlights the opportunities for achieving cost savings and environmental improvements to enhance competitiveness in organizations of all sizes, with specific guidance for small businesses. The manual sets out effective and...

This is the book you will need if you are considering setting up your own business. It is aimed at the new business owner who has a lot of questions to ask. It has been written by a successful business owner and provides advice on what, and what not, to...

When first published, Capitalism as if the World Matters, by one of the leading 'eco-warriors' of our time, shocked a generation of both environmentalists and business people. Jonathon Porritt brushed aside their artificial battle lines with a powerful...

This timely publication considers recent developments in environmental risk management as they relate to commercial organizations, including risk transfer through insurance. It starts by looking at characterization of risks based on the...

Frances Cairncross, senior editor of The Economist and author of the best selling Costing the Earth, shows that economic growth does not have to be at the expense of environmental protection. For the poor, growth is essential, to eliminate the threats to...

What is the relationship between the social performance of companies and their financial performance? More colloquially, can a firm effectively attend to both people and profits as it conducts its business? This question has been investigated in no fewer...

From travel in the ancient and classical world to the growth of underwater tourism in the Great Barrier Reef and the influence of the Gulf War on regional tourism, the Atlas of Travel and Tourism Development is a new departure from conventional texts,...

In most schools you will probably see one, if not all of the following: Metal detectors to prevent handguns and other weapons from being brought onto school property Students in standardized uniforms to prevent the appearance of gang affiliations...

Global Airlines: Competition in a Transnational Industry presents an overview of the changing scene in air transport covering current issues such as security, no frills airlines, 'open skies' agreements, the outcome of the recent downturn in economic...

"Nathan Tierney's powerful storytelling is rarely seen in today's health care business environment. We must redesign the health care delivery system---a team sport in service of patients, hold it accountable with measurement to improve outcomes, and...

Organizational Cognition is a collection of chapters written by scholars from around the world. The editors outline the history of two approaches to the study of cognition in organizations, the computational approach and the interpretive approach. The...

The current healthcare system is under attack by market, government, and consumer forces. To stay solvent, organizations must be performing at the top of their game. This book provides detailed instructions to bring organizations to the next level of...

Today's healthcare leaders are facing challenges unlike ever before. New healthcare laws, reimbursement models and regulations unnerve even the most senior of leaders resulting in increasingly shorter tenures of those in leadership positions. The modern...

This original contribution to business ethics brings together chapters by leading European and Indian scholars and practitioners. Addressing issues of human values, ethics, spirituality and leadership in business the authors aim to create a dialogue and...

How can you move most effectively from the pinnacle of business and leadership success into "post-work" life that energizes you, and leverages your experience and your interests?This book draws on the experience of several past CEOs to address the...

Global Vision: How Companies Can Overcome the Pitfalls of Globalization addresses the business challenges that globalization poses. It will help managers improve their global acumen by developing a better understanding of the cultural, political, and...

The aim of this book is to analyze the nature of European and North American firms' business experience in India with a particular emphasis on understanding the causes of their successes and failure. Part of this is due to the fact that although India...

An updated edition of the text that explores the core topics in scheduling theory The second edition of Principles of Sequencing and Scheduling has been revised and updated to provide comprehensive coverage of sequencing and scheduling topics as well...