Service

STARBUCKED is the first book to explore the incredible rise of the Starbucks Corporation and the caffeine-crazy culture that fuelled its success. Part Fast Food Nation, part social history, STARBUCKED combines investigative heft with witty cultural...

How to Eat Out, Giles Coren's hilarious and practical wisdom on eating out - from McDonalds to Michelin star - is now available in paperback. It has taken Giles Coren a lifetime to master the art of eating out.From a lonely childhood spent in pub car...

Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City two-star brasserie that had...

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the...

We all know that as a nation our mental health is in crisis. But what most don't know is that a critical ingredient in this debate, and a crucial part of the solution - what we eat - is being ignored.Nutrition has more influence on what we feel, who we...

THE NEW YORK TIMES BESTSELLER 'Unforgettable . . . a hilarious, poignant and impassioned plea to revolutionise our attitudes to death' Gavin Francis, Guardian From her first day at Westwind Cremation & Burial, twenty-three-year-old Caitlin Doughty...

The first edition of The Price of Football quickly established itself as the go-to guide to understanding football club finance for the serious fan. Kieran Maguire, one of the UK's top football finance analysts, shows how professional clubs operate as...

All organizations are becoming service organizations. But most weren't built to deliver services successfully end-to-end, and the human, operational and financial impacts are abundantly clear. In the digital era the stakes are even higher, given how...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578295268Author Sophia GoldbergFormat PaperbackPage Count 208Imprint Sophia GoldbergPublisher Sophia GoldbergWeight(grams) 209gDimensions(mm) 203mm *...

Winning strategies of one of football's most successful coaches As FIFA's most decorated female football manager and a former player, Sarina Wiegman has led both the Netherlands and England women's...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780904638110Author Jane ReesFormat PaperbackPage Count 90Imprint Astragal PressPublisher Astragal PressWeight(grams) 331gDimensions(mm) 279mm * 216mm * 7mm

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780986106903Author Michael LindenmayerFormat PaperbackPage Count 318Imprint Wilson LaffertyPublisher Wilson LaffertyWeight(grams) 331gDimensions(mm) 203mm *...

Fully updated in line with the latest National Occupational Standards, this 5th Edition of the bestselling textbook, Professional Beauty Therapy: Level 3 by Lorraine Nordmann, has been restructured and updated to reflect the changing needs of the beauty...

Humans are intriguing. We aren't the calm and rational people we imagine ourselves to be. Instead, we live our lives "heart-first" and make decisions based on super-fast instinctive mental shortcuts and heuristics. Behavioural economics is the study...

Roy Snell has been in what he calls 'Close Protection' for over 16 years, guarding international royalty and celebrities including Madonna, George Michael, Tom Jones and Frank Sinatra. A former SAS sniper and heavyweight boxing champion, Roy is Britain's...

This book on fintechs shows an international comparison on a global level. It is the first book where 10 years of financing rounds for fintechs have been analyzed for 10 different fintech segments. It is the first book to show the Canvas business model...

Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City two-star brasserie that had...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781662905407Author Sean WorkerFormat PaperbackPage Count 362Imprint Gatekeeper PressPublisher Gatekeeper PressWeight(grams) 485gDimensions(mm) 229mm * 152mm...

How does it feel to live and work in the world's most beautiful and luxurious tropical island resort, surrounded by white sandy beaches and aquamarine seas? How does it feel to be in the lap of luxury when you're thousands of miles from anywhere else?...

What is a boutique? A boutique is a professional services firm past the start-up stage but prescale. Examples can be found in consulting, marketing and advertising, IT services, etc. It's basically anyone who sells their expertise.There are 1,465,900...

The foremost authority on innovation and growth presents a path-breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services customers not only want to buy, but are willing to pay...

THE IRISH TIMES BESTSELLER'A profoundly compassionate, educational reflection on death' - The Irish TimesWhen death is a way of life . . .In A Life Among the Dead, David McGowan, Ireland's best known Funeral Director, and subject of the Award-winning...

'I've a body out the back for you...' Imagine having that sentence said to you. And then imagine it actually being pertinent. Welcome to Evie King's world. What happens if you die without family or money? The answer to this very...

Security Supervision and Management, Fourth Edition, fills the basic training needs for security professionals who want to move into supervisory or managerial positions. Covering everything needed from how to work with today's generation security force...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781600251658Author David LundFormat PaperbackPage Count 314Imprint Maurice BassettPublisher Maurice BassettWeight(grams) 422gDimensions(mm) 229mm * 152mm *...

Now in it's third edition, Maurice Lister's Men's Hairdressing is essential reading for existing practitioners as well as those studying towards barbering and men's hairdressing qualifications with all awarding organisations, including City & Guilds,...

This is the story of the radical intervention carried out by the Thatcher administration in response to 1986-89 Monopolies and Mergers Commission inquiry into brewing. It describes the creation of big brewers, the official investigations into what many...

Your straightforward guide for planning and running an eventWhether you want to break into this burgeoning industry, or you simply need to plan an event and don't know where to start, there's something for all would-be event planners in Event Management...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781950863273Author Toby MathisFormat HardbackPage Count 232Imprint ForbesbooksPublisher Forbesbooks

Managing Football is the first book to directly respond to the rapid managerial, commercial and global development of the sport and offers a thorough analysis of how the football industry can meet the challenges that flow from these developments.Expertly...

Fully updated with the latest industry standards, this 4th Edition of The Complete Nail Technician by Marian Newman, is a must-have for every nail technician. From the first time student studying towards their Level 2 or 3 qualification to the...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781633936201Author Rahim B KananiFormat HardbackPage Count 356Imprint Black Truffle PressPublisher Black Truffle PressWeight(grams) 1080gDimensions(mm)...

If you read this book and absorb its contents, once you have secured a site and stocked up with the minimum necessary equipment, you will be able to serve your first cup of coffee within seven days. It won't be easy - it may even be the hardest...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780307886026Author David CareyFormat PaperbackPage Count 400Imprint Crown Publishing Group, Division of Random House IncPublisher Random House USA...

This revised 7th edition of Martin Green and Leo Palladino s bestselling textbook, Hairdressing and Barbering: The Official Guide to Level 2, contains everything today s student needs to succeed in their Level 2 qualification. From understanding salon...

Beautiful illustrations explain complex techniques and methods. Covers key themes relevant to the VTCT and ITEC qualifications. Extra web resources, including a full range of colour diagrams to label, can be used to revise for assessments. Expert authors...

The authors of this book alert that professional services like law, accountancy, and consultancy firms are set to face major disruption. The most important driver and enabler are the new technologies that help and in part substitute the work done by...

Sponsorship is a vital area of contemporary sport business. This book offers a concise and practice-focused introduction to sport sponsorship, including an explanation of key concepts, a survey of the key tools required to be a successful practitioner,...

Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781898758198Author Chris CheekFormat PaperbackPage Count 126Imprint Passenger Transport MonitorPublisher Passenger Transport MonitorWeight(grams) 152g