As organisations shift towards a digital-first approach, the need for individuals with strong business acumen, interpersonal skills, and leadership capabilities has never been greater. This book aims to equip IT professionals with the knowledge and skills needed to collaborate and communicate effectively in today's fast-paced digital landscape.

Mastering Communication and Collaboration aims to find common ground between technical, and non-technical individuals to improve communication in all areas of the business.

Packed with actionable strategies and easy-to-read tools, tips and techniques, this book will help you improve your skills and become a more effective communicator and collaborator. Whether you're an aspiring leader or an experienced professional, this book is a must-have in your library.

• Offers practical tools and techniques for better teamwork and communication.
• Shares ideas from various sources to help you handle and understand complex scenarios.
• Provides practical strategies and easy-to-follow tips.
• A clear and accessible read, for everyone from business analysts and enterprise architects, to project managers and technical specialists.

About the Author
Angus McIlwraith has almost over 30 years experience in information risk & security. His experience includes C-level information security management, security training and education, web and digital media creation, risk management and journalism. He is a published author and has been a regular contributor to professional publications relating to security.

Reviews

IT permeates every facet of modern life. Yet often, even with the best intentions, the rationale for technical decisions is not always explained in a way that is of a value to users. This book is a practical 'how to' guide for every technologist where they can learn to understand their audience and apply certain methodologies to constructively develop these key skills. It brings together a range of real world examples, research and tools for effective communication. Highly recommended.

-- Amanda Annandale, Business Architect, KPMG LLP



Book Information
ISBN 9781780176048
Author Angus McIlwraith
Format Paperback
Page Count 122
Imprint BCS, The Chartered Institute for IT
Publisher BCS Learning & Development Limited
Dimensions(mm) 244mm * 170mm * 7mm