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Library Services for Multicultural Patrons: Strategies to Encourage Library Use by Carol Smallwood 9780810887220

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Description

Increasingly, libraries are struggling to deal with a growing diversity in the cultural background of their patrons. Problems arising from this cultural diversity afflict all library types-school, public and academic. Library Services for Multicultural Patrons is by and for all libraries that are striving to provide multicultural services to match the growing diversity in the cultural background of patrons. The book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities. The chapters are divided into the following categories for ease of access: 1) Getting Organized and Finding Partners, 2) Reaching Students, 3) Community Connections, 4) Applying Technology, 6) Outreach Initiatives, 6) Programming and Events, and 7) Reference Services. Librarians of all types will be pleased to discover easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more.

About the Author
Carol Smallwood has worked as a public library systems administrator and consultant, and in school, academic, and special libraries. She has authored, co-authored, edited, and co-edited several books, including Librarians as Community Partners: An Outreach Handbook (2010), How to Thrive as a Solo Librarian (Scarecrow, 2011), and Preserving Local Writers, Genealogy, Photographs, Newspapers, and Related Materials (Scarecrow, 2012). Her articles have appeared in numerous journals, including American Libraries. Kim Becnel is assistant professor of library science at Appalachian State University in Boone, North Carolina. Becnel teaches and researches in the areas of public library management, youth services, and children's literature. Her work has appeared in Middle Management in Academic and Public Libraries (2011), Library Management Tips that Work (2011), Diversity in Youth Literature: Opening Doors Through Reading (2012) and Public Libraries.

Reviews
An excellent compilation of essays that will help any librarian reach his or her multicultural patrons. ... Readers of this book will be able to step outside of their cultural identities and adapt these success stories to their current needs. Any librarian trying to reach a certain cultural demographic should read this timely publication. * Booklist *
What do graphic novels, poetry readings, and oral history projects have in common? They are among many ideas used in successful outreach efforts by libraries serving ethnically diverse patrons. In this resource edited by Smallwood (Preserving Local Writers, Genealogy, Photographs, Newspapers, and Related Materials) and Becnel (library science, Appalachian State Univ.), 49 predominantly American contributors share their diversity service expertise via 37 articles arranged by theme: getting organized and finding partners, reaching students, community connections, applying technology, outreach initiatives, programming and events, and reference services. An underlying message is for librarians to leave their comfort zones, collaborate, and take risks to establish practical connections with new immigrants and other diverse populations. This comprehensive handbook-targeting academic, public, and school librarians-is the first of its kind since Katherine Hill's Diversity and Multiculturalism in Libraries (1994) and Reaching a Multicultural Student Community by Karen E. Downing, Barbara MacAdam, and Darlene P. Nichols (1993). Staffing, funding, resource planning, and overcoming language barriers are among the topics addressed. VERDICT A useful array of ideas for administrators, IT staff, and frontline librarians seeking programming and service success with children, students, working adults, and the elderly in our increasingly multicultural world. * Library Journal *
The book will be valuable in any library where there is a growing diversity of patrons being served. * American Reference Books Annual *
Public libraries are well covered in the book. . . .The chapters are well arranged by theme, with special focus on effective community engagement and collaboration. I personally find the chapter on genealogy reference services interesting, as this subject is not often covered in any library course to prepare librarians for our aging and migrant communities who often show interest in this subject. . . .This book is a timely resource when library users come from a growing diversity of backgrounds in countries like Australia and New Zealand. * Australian Library Journal *
Covering a variety of cultures, libraries, and locations around the country, this is the right anthology at the right time. -- Kerol Harrod, Denton Public Library, Co-Editor of Marketing Your Library: Tips and Tools that Work
Society world-wide and therefore educational institutions and libraries of all types are increasingly multi-cultural. This book is a valuable and timely resource for modern librarians everywhere. -- Howard C. Bybee, Family History Librarian, Harold B. Lee Library, Brigham Young University
Covering a wide range of professional advice and instruction, this anthology is an essential guide for librarians serving diverse populations. -- Emily Griffin, Reference/Local History Librarian, Crawfordsville District Public Library; contributor to Preserving Local Writers, Genealogy, Photographs, Newspapers, and Related Materials (Scarecrow Press, 2012)
This is an exciting assortment of experiences by information professionals from a wide variety of institutions. -- Vera Gubnitskaia, Orange County Library System
The goal of any library is to be that place in the community where diversity is not just accepted but encourage, cultivated and respected. -- Brenda Lincke Fisseler, Director Friench Simpson Memorial Library Hallettsville, Texas
Our tagline is Expanding Horizons, Enriching Minds. The experience and insight shared in this new anthology will help us do just that. A thoughtful resource. -- Kerry A. FitzGerald, Assistant Director, Loutit District Library
Placing a spotlight on multicultural library users, the essays in this book provide a roadmap for effective community engagement and collaboration. -- Courtney L. Young, head librarian, Penn State Greater Allegheny and ALA Past President



Book Information
ISBN 9780810887220
Author Carol Smallwood
Format Paperback
Page Count 352
Imprint Scarecrow Press
Publisher Scarecrow Press
Weight(grams) 517g
Dimensions(mm) 229mm * 149mm * 26mm

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