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Improving Through Benchmarking by Richard Y. Chang 9780787950842

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Description

This user--friAndly guide shows how benchmarking is a means of using the best process--management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.

Book Information
ISBN 9780787950842
Author Richard Y. Chang
Format Paperback
Page Count 106
Imprint Jossey-Bass Inc.,U.S.
Publisher John Wiley & Sons Inc
Weight(grams) 204g

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