This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector. Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.
Highly Recommended 2: English for the hotel and catering industryBook InformationISBN 9780194577526
Author Trish StottFormat Paperback
Page Count 64
Imprint Oxford University PressPublisher Oxford University Press
Dimensions(mm) 275mm * 218mm * 5mm