How to manage change, and how to ensure continuous improvement: these are perhaps the two most important challenges confronting businesses today. And increasingly facilitating is being seen as the best way to deal with both. Facilitators - and managers operating in a facilitative style - work on helping individuals, groups and organizations to enhance their performance. This book shows how that can be done. The first part deals with the nature of facilitation and why those involved need to understand the basis of human behaviour. The second covers the management of change at different levels. The third provides practical guidelines on the relevant skills. The fourth looks at the kinds of situation where facilitators can be effective and includes case studies from a wide variety of settings. The final part deals with facilitative styles of management. For any manager or trainer determined to release the unfulfilled potential of their organization and the people in it, this book is the ideal starting point.
About the AuthorMike Robson is Managing Director of MRA International, a leading consultancy and training organization specialising in the development of organizations and their people. Ciaran Beary is a consultant.
Reviews'The further one delves, the more impressed one becomes with the skill and care with which Robson and his associate Beary make their case.' Modern Management 'I can imagine this book being particularly helpful in selling the use of facilitation to an organization. The case is clear and enough detail about the role is given to allay fears and demonstrate its relevance.' Industrial and Commercial Training
Book InformationISBN 9780566074493
Author Mike RobsonFormat Hardback
Page Count 224
Imprint Gower Publishing LtdPublisher Taylor & Francis Ltd
Weight(grams) 453g