Description
The authors discuss the role of outcome measures, performance indicators, benchmarking, and individual performance review. They also address clinical governance, accountability and professional autonomy, and the problems underlying 'seamless service provision'.
About the Author
Colin Palfrey (BA MA MEd PhD PGCE) is a lecturer in the School of Health Science, University of Wales.
Ceri Phillips (BSc PhD) is a Reader in the School of Health Science, University of Wales.
Paul Thomas (BA MSc) is an External Fellow at the University of Glamorgan.
Reviews
'the book is written in an accessible and engaging manner and has much to offer practitioners'
Public Administration
Book Information
ISBN 9781405111614
Author Colin Palfrey
Format Paperback
Page Count 208
Imprint Wiley-Blackwell
Publisher John Wiley and Sons Ltd
Weight(grams) 463g
Dimensions(mm) 246mm * 175mm * 10mm