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Dealing With Difficult People (Collins Business Secrets) by 9780007346776
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Dealing With Difficult People (Collins Business Secrets) by 9780007346776

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9780007346776
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9780007346776
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Description

The tricks that experts and top professionals use to overcome difficult people.

Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
Includes how to:
* Understand the different types of troublemakers
* Stay calm and firm when other people can't
* Deal with difficult bosses, direct reports, and colleagues
* Create win-win scenarios
* Develop productive relationships with people you don't like



Book Information
ISBN 9780007346776
Author David Brown
Format Paperback
Page Count 128
Imprint William Collins
Publisher HarperCollins Publishers
Weight(grams) 130g
Dimensions(mm) 198mm * 129mm * 9mm

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