Description
Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn:
- Why communication is fundamental to nursing and health care
- How to communicate in assessing, planning, providing and managing care
- How to communicate in promoting health and in therapeutic interventions
- How to communicate in difficult situations
- How to communicate with a diverse range of people
- How communication is used to improve patient safety
Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series:
- The Care Process
- Communication Skills
- Leadership
- Mental Health
- Promoting Health and Wellbeing
- Study Skills
About the Author
Dr Kay Norman is Head of Practice Learning and Partnership for the Three Counties School of Nursing and Midwifery at the University of Worcester. Kay has held senior clinical, academic and management posts in nursing within a variety of healthcare organisations and universities. As a Registered Nurse and Specialist Practitioner, her clinical background focused on primary care and community nursing. Her current role involves working with practice partners, students and academic staff to deliver innovative learning experiences for pre-registration nursing and midwifery students. Kay's research interests include the image of nursing, coaching and supervision in practice. She has published in peer-reviewed journals, written book chapters and edited a professional portfolio textbook, and presented her research at professional conferences.
Reviews
'Each chapter explores a clearly defined topic, with concise learning objectives and key points sandwiching the chapter. Aside from the traditional usage of the index page to navigate to a specific topic, the learning outcomes mean you can delve into a certain section if you aren't reading cover to cover, with more context applied than using solely the index. Activities to facilitate the reader's comprehension are scattered throughout the book, but in a logical, non-disruptive manner as opposed to thrown in for the sake of filling a page. The activities fit the flow of information and provide opportunities for reflection and critical thinking (both important skills to develop in themselves). Chapters are followed with further reading and reference lists.
Communication Skills is pleasant to use and read, not too simplistic, not too wordy, nor with too many references distracting from the learning points.
All in all there's a lot of value packed into this seemingly simple book, that will stay relevant throughout any healthcare course and career.'
Student reviewer
Book Information
ISBN 9781908625779
Author Kay Norman
Format Paperback
Page Count 184
Imprint Lantern Publishing Ltd
Publisher Lantern Publishing Ltd
Weight(grams) 400g
Dimensions(mm) 244mm * 172mm * 9mm