Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care.

Key features include:

* students' experiences and stories from service users and patients to help readers relate theory to practice

* reflective exercises to help students think critically about their communication skills

* learning objectives and chapter summaries for revision

* interactive activities directly linked to the Values Exchange Community website

Reviews

'Gault et al have grasped the nettle of the impact of burnout, desensitisation, Francis and Winterbourne View on healthcare and offer a comprehensive toolkit of skills to breathe the fresh air of compassionate communication back into practice. I heartily recommend this text to all healthcare students and seasoned professionals alike.'

-- Karen Green

'Finally we have a book which comprehensively supports nursing students in gaining a sophisticated understanding of communication in healthcare. This book enables nurses to truly make a difference to the lives of healthcare users and will impact positively on lifelong professional working.'

-- Jacinta Kelly

'This book is a comprehensive, evidence-based, handbook for modern healthcare practitioners. Its practical approach ensures key skills are addressed. Informed by shared experiences of healthcare practice and authors' expertise, the reader is provided with an essential toolkit for developing a holistic, reflective, sensitive, value based approach to communicating in health care.'

-- Fiona Timmins

'This is an excellent guide for students which demonstrates the important role of communication in delivering compassionate, dignified and respectful care. It will support the student to develop from novice communicator to leaders in care.'

-- Gayle Garland

'This book is an important resource for all those involved in the teaching of communication skills. Its approach incorporating theory along with exercises and nurse practice exemplars grabs the attention of nurses and teachers with a desire to want to learn more about how to be an effective compassionate communicator.'

-- Bridie McCarthy

'An admirably broad view of communication in health and social care linked to theory and topic areas such as long-term conditions, mental health and challenges such as dementia and learning disability. An accessible text relevant to a wide range of health, social and educative professionals.'

-- Deborah Lewis



Book Information
ISBN 9781412962315
Author Iris Gault
Format Paperback
Page Count 192
Imprint SAGE Publications Inc
Publisher SAGE Publications Inc
Weight(grams) 340g