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Communication in Healthcare Settings: Policy, Participation and New Technologies Alison Pilnick (University of Nottingham, UK) 9781405198271

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Description

This book presents an international snapshot of communication in healthcare settings and examines how policies, procedures and technological developments influence day to day practice.
  • Brings together a series of papers describing features of healthcare interaction in settings in Australasia, the U.S.A, continental Europe and the UK
  • Contains original research data from previously under-studied settings including professions allied to medicine, telephone-mediated interactions and secondary care
  • Contributors draw on the established conversation analytic literature on healthcare interaction and broaden its scope by applying it to professionals other than doctors in primary care
  • Examines how issues relating to policy, procedure or technology are negotiated and managed throughout daily healthcare practice


About the Author
Alison Pilnick is Reader in Language, Medicine and Society in the School of Sociology and Social Policy, University of Nottingham.

Jon Hindmarsh is Reader in Work Practice and Technology in the Department of Management at King's College London.

Virginia Teas Gill is an Associate Professor in the Department of Sociology and Anthropology at Illinois State University.

All three editors have published widely on healthcare interactions for both sociological and healthcare audiences.



Reviews
"In their introductory chapter, the editors provide an overview of CA research in the medical field so far and explicate how they think such research should be developed further, as noted above . . . I do hope, and expect, that the collection can function as a stimulus to indeed extend the focus of 'medical' studies using CA and ethnomethodology in the ways demonstrated here." (Discourse Studies, 2011)

"In this sense this book offers a great deal of inspiration to those interested in health communication from both methodological and practice perspectives." (Sociology of Health & Illness, 2011)





Book Information
ISBN 9781405198271
Author Alison Pilnick
Format Paperback
Page Count 168
Imprint Wiley-Blackwell
Publisher John Wiley and Sons Ltd
Weight(grams) 254g
Dimensions(mm) 231mm * 152mm * 11mm

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