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Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next...

A compelling look at the challenges facing LGBTQ+ professionals as they navigate their careers – with advice from many senior figures who have smashed their own rainbow ceilings. There are currently only four LGBTQ+ CEOs across all Fortune 500 and FTSE...

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Managing Projects serves as a comprehensive guide to the practice of project management, offering insights and methodologies useful to both novices and seasoned practitioners.Each chapter is dedicated to a key component of project management, taking the...

Performance Measurement in Non-Profit Organizations: The Road to Integrated Reporting addresses the issue of performance measurement in nonprofit companies with the aim of defining a system of useful measures to understand, manage, and improve the...

British multinationals faced unprecedented challenges to their organizational legitimacy in the middle of the twentieth century as the European colonial empires were dismantled and institutional transformations changed colonial relationships in Africa...

This book offers a ‘contemporary’ understanding of families in business and serves as a springboard for ongoing evolution of families, their composition, transformations, and activities.The first chapter in this volume highlights the different approaches...

The relationship between the innovative behavior and the minority status, gender, and immigration status of, for example, owners, directors, principal investigators, and project managers has only begun to be explored, especially within and among...

Trust, Power and Public Sector Leadership: A Relational Approach provides a critical theoretical treatment of trust in the realm of public management and governance. The public trust agenda is an antidote to rampant bureaucratic control and, in...

This book provides insights into the hidden role of intuitive expertise in financial decision-making. The authors show and discuss how expertise combined with intuitive judgments positively affect decision-making outcomes. The book builds on the latest...

In 1956, Solow proposed a neoclassical growth model in opposition or as an alternative to Keynesian growth models. The Solow model of economic growth provided foundations for models embedded in the new theory of economic growth, known as the theory of...

This book sheds new light on the role businesses can play in contributing to sustainability objectives, and how governance actors can better encourage their contributions. Jean-Pierre Imbrogiano introduces and empirically investigates the concept of...

This book explores the extent of private companies’ freedom of action during the Nazi period through six case studies of different economic sectors. Since the mid-1990s, historical research has intensively discussed the role played by private, domestic...

In a rapidly changing world, with increasing competition in all sectors of transportation, railways are currently restructuring their planning, management, and technology. As commercial and pricing policies change and new methods of organization are...

This book explores international human resource management (IHRM) practices in the contexts of high uncertainties. It encompasses situations of financial crisis, political and civil uncertainty, environmental collapse and recession.Research on unstable...

This comprehensive book looks at COVID-19, along with other recent infectious disease outbreaks, with the broad aim of providing constructive lessons and critical reflections from across a wide range of perspectives and disciplinary interests within the...

Trade Unions and Regions: Better Work, Experimentation, and Regional Governance is about the place of workers and their unions in the modern world. It addresses current challenges for unions working in regions and the experiments that may take place at...

This book deploys quantitative methods to focus on the operation of the Chinese economy as a whole since the reforms in 1978, by combining a range of mathematical, algorithmic and computational methods to analyze rich empirical data, seeking to...

The book studies the relationship between economic agglomeration and environmental pollution from a spatial perspective through theoretical analyses and empirical discussions.At both microscopic and macroscopic levels, the author first explores the...

This book uses a combination of business history and political economy to chart the development of Indian business organisation from independence in 1947 through to the twenty-first century.The Indian economy has undergone a dramatic transformation to...

Investigation reports are written by fraud examiners after completion of internal reviews in client organizations when there was suspicion of financial wrongdoing. Fraud examiners are expected to answer questions regarding what happened, when it...

This book examines the role of Chief Executives in white collar crime from a convenience theory perspective. Privileged position status, legitimate resource access, institutional deterioration, lack of control and guardianship, and criminal networks such...

This book is the first its kind to offer an innovative examination of the intersecting influences, contexts, and challenges within the field of children’s dark tourism. It also outlines novel conceptualizations and methods for scholarship in this...

Transhumanisms and Biotechnologies in Consumer Society offers new, critical perspectives on the impact of 'life-enhancing' technological advancements on consumer identity positions and market evolutions.Technoprogressive innovations that include body...

This book seeks to reinvigorate debates on the growing forces influencing China’s social and economic evolution. It draws attention to several neglected areas in the discussion of China’s rapid economic expansion, such as unbalanced growth, mass internal...

This book contributes to the understanding of how tourism can be designed to provide conditions for learning. This involves learning for tourists, the tourist industry, public authorities and local communities. We explore how tourism, knowledge and...

Humans are social animals, and change is a social process. To understand this social process and explain the thoughts, feelings, and behaviours of individuals, knowledge of how the presence of others influences people is crucial. In this regard, bias is...

Tourism and ecosystems services are interdependant and face unique challenges. This book explores the challenges faced by destinations regarding the management and restoration of their ecosystem services.Responding to the effects of the COVID-19...

In a world undergoing continuous change, organizations find themselves facing the challenge of how to keep innovating to stay competitive. Inside any organization, people are the cornerstone on which innovation rests and builds, yet it is ever more...

Researchers in the social sciences are faced with complex data sets in which they have relatively small samples and many variables (high dimensional data). Unlike the various technical guides currently on the market, Applied Regularization Methods for...

Wavelets from a Statistical Perspective offers a modern, 2nd generation look on wavelets, far beyond the rigid setting of the equispaced, dyadic wavelets in the early days. With the methods of this book, based on the lifting scheme, researchers can set...

The radical transformations to which the economy and society have been subjected for decades have gained momentum in recent years, not least because of the coronavirus pandemic, the consequences of which are yet to be fully understood. As a result,...

Pricing Models of Volatility Products and Exotic Variance Derivatives summarizes most of the recent research results in pricing models of derivatives on discrete realized variance and VIX. The book begins with the presentation of volatility trading and...

Narcissists are seen as people who could inspire others due to their strong charisma, great vision, and ability to convince the crowd that they possess features that others don’t. They have followers and fans, and the ability to control them. On the...

Artificial Intelligence and Causal Inference address the recent development of relationships between artificial intelligence (AI) and causal inference. Despite significant progress in AI, a great challenge in AI development we are still facing is to...

The changes that Central European cities have undergone since 1989 deserve a complex, interdisciplinary analysis that offers deep insight into the specific nature of the transformation taking place in the region. This book presents a multidimensional and...

Sustainability Accounting, Management Control and Reporting: A European Perspective traces a picture of innovative performance measurement tools and approaches to drive organizations to implement their shared value and sustainability strategy,...

Viewing the Arctic as a key region for global development in the 21st century, this book offers a cross-disciplinary conceptual framework for understanding what international cooperation is, why it is difficult and what kind of alternative views can...

Non-profit Organizations and Co-production:The Logics Shaping Professional and Citizen Collaboration develops a novel framework for analyzing the practices of co-production between citizens and professionals in the non-profit sector. Analysing...

COVID-19 has stressed the condition of radical uncertainty that increasingly characterises our times and compels cities to learn new ways to cope with unexpected global urban challenges. The volume proposes preparedness as a key concept in urban...