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Effective sustainability communication can deliver business value. Get it wrong, however, and the reputational damage will be costly. Stakeholders, and the general public as well as activists, are unforgiving of companies whose products, services,...

Privacy and data protection are now important issues for companies across the financial services industry. Financial records are amongst the most sensitive for many consumers and the regulator is keen to promote good data handling practices in an...

This book deals in depth with an ancient attribute of effective leaders that has in recent years caught the attention of leadership writers and researchers. Today’s effective leader is expected to demonstrate humility in addition to standard leadership...

We need to develop a better understanding of how to generate effective strategic adaptation in times of abrupt environmental changes. The global interdependencies across specialized economic functions and markets require that business activities...

How did we end up here, masters of scientific insight, purveyors of ever more powerful technologies, astride the burning planet that created us, and now responsible for cleaning up the mess and determining the future direction of all of life? And what do...

How did we end up here, masters of scientific insight, purveyors of ever more powerful technologies, astride the burning planet that created us, and now responsible for cleaning up the mess and determining the future direction of all of life? And what do...

A first of its kind, this annotated bibliography provides an overview of the development of public relations research in the Canadian context. A valuable resource for researchers, students or practitioners, this bibliography surveys the landscape of...

Social Impact, Organizations and Society represents endeavors to comprehensively explore the essence of social impact. The editors aim to elucidate its definition, scope, measurement, and implementation. Delving into how organizations integrate social...

Product management naturally incorporates empathy, psychology, and thinking outside the box in pursuit of the best design for products. But how often do you apply those same skills to your relationships with people in your company? By breaking the art of...

Lie Like an Artist is about mastering the art of communication, drawing inspiration from how artists convey profound truths in engaging and memorable ways. This book addresses a common challenge: the frustration that comes from miscommunication. By...

Influencer marketing is one of the most powerful forms of advertising in today's world. Learn how to implement a successful influencer marketing strategy with this complete guide. This new edition of Influencer Marketing Strategy covers essential...

The ability to build and also maintain a world class logistics and distribution network is an essential ingredient in the success of the world's leading businesses, but keeping pace with changes in your sector and in others is hard to do. With the Gower...

HR has sought to reposition itself as a strategic contributor to organizations. To facilitate this, it has restructured, bringing in shared services, business partners and centres of expertise, simplifying, automating and rationalising processes, and...

Regulation and control of the financial industry has become the weapon of choice for governments struggling to control the rise in global crime and terrorism. Tim Parkman and Gill Peeling's Countering Terrorist Finance - A Training Handbook for Financial...

How to Convert Sustainability Disclosure into ActionNew standards such as those of the International Sustainability Standards Board and new regulations from the Securities and Exchange Commission are challenging companies to increase and improve their...

In 1984, when this book was originally published the need to take forestry outside the forests and involve local people in tree growing was widely recognised. Projects to encourage farm and community forestry were launched in over 50 developing countries...

This book chronicles the role of travel intermediaries: global distribution systems (GDS), travel management companies (TMC), and online travel agencies (OTA) in the distribution of travel products. The book covers the historical development of these...

Corporate social responsibility has grown into a global phenomenon that encompasses businesses, consumers, governments, and civil society, and many organizations have adopted its discourse. Yet corporate social responsibility remains an uncertain and...

In the ten years since this Gower Handbook was first published, Programme Management has been transformed to become the vehicle of choice for realising the objectives of large scale, complicated, business, government and social investment. The Second...

Projects are hard. By definition, projects are about non-routine activities. Many of them are large and complex; they may involve many people, often from different backgrounds and increasingly with different languages and cultures. Amongst all of this,...

China’s Global Reach looks at China’s emergence on the globe as a hegemonic power in the recent years.Moving beyond Volume I, this new volume empirically examines the most recent development of the Belt and Road Initiative (BRI) and the Asian...

In a company ecosystem the supply chain manager is tasked with duties and objectives primarily aimed at controlling and reducing costs, while optimizing the material flows. Yet, in many organizations, common perception limits supply chain management to...

A leadership playbook for making customer experience a core aspect of your business.In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any...

Darwin�€�s Medicine is the sequel to Brian D. Smith�€�s influential and critically acclaimed Future of Pharma (Gower, 2011). Whereas the earlier book predicted the evolution of the pharmaceutical market and the business models of pharmaceutical...

Customer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to the management philosophy of Customer Relationship Management (CRM). The best hope for achieving a sustainable competitive...

The ability of individuals to work together to facilitate the delivery of a project can be a major factor in determining its success. By misinterpreting or even missing the signs of underlying political issues a project manager will struggle to deliver...

Many people in organizations resent internal control and risk management; these two processes representing unwelcome tasks to be completed for the benefit of auditors and regulators. Over the last few years this perception has been heightened by the...

Sport and Entrepreneurship combines perspectives derived from business history and sports history, focusing on the important but relatively unexplored relationship of entrepreneurship and sport. This important volume offers clearer definitions of both...

‘Opens our eyes to the everyday contributions all of us make to how the world is changing.’ Tim Marshall, author of Prisoners of Geography   ‘A much needed blend of optimism and realism' Brett Christophers, author of The Price is Wrong: Why Capitalism...

This book explores the effects of the previously ignored factors of path dependence and product features on technology acceptance with a focus on robo-advice. A newly developed model introduces path dependence to technology acceptance research allowing...

Despite being a game-changer in powering human growth, discovery remains a mystery. How can it produce ahas and insights to meet the challenge of new realities and reimagine organizational management?This book lays out a process of inquiry that drives...

Project managers tend to believe their cost estimates - whether they have exceeded budgets in the past or not. It is dangerous to accept the engineering cost estimates, which are often optimistic or unrealistic. Though cost estimates incorporate...

In today's dynamic business landscape, the effective management of risk is paramount to the success and resilience of any organization. A Notion of Enterprise Risk Management presents a comprehensive exploration of practices, policies, and frameworks...

Value aggregation to goods and services is unbelievably important to the balance of trade of modern nations, yet it receives minute attention by economists and policy-makers alike. In Competitiveness in the Real Economy, Rui Vinhas da Silva shows that...

What governs the way in which people work together and handle technology in high risk environments? The understanding of decision making, communication and the other dimensions of team interaction within aircrews and other teams in highly stressful...

The first edition of Gerald Bradley's Benefit Realisation Management quickly established itself as the definitive, practical guide to using measures to track performance throughout the life of a project or programme; enabling organisations to eliminate...

The psychological contract lies at the heart of your relationship with the organisation you work for. It is the deal you make with your employer and colleagues at work; it is about your mutual expectations and their fulfilment. Too often this contract is...

Although literature on corporate social responsibility is vast, research into the use and effectiveness of various communications through digital platforms about such corporate responsibility is scarce. This gap is surprising; communicating about...

The rise of Artificial Intelligence (AI) and Machine Learning (ML) are creating new and unique challenges to corporate security leaders. Internal sanctioned and unsanctioned use of these tools, as well as how threat actors are employing them, requires...

Scholars from various disciplines have studied humor since antiquity. Yet, over the centuries, these researchers have also struggled to conceptualize a viable, well-accepted notion of humor. Beyond pleasure and amusement, people use humor for a variety...