Provide your students with the knowledge and skills they need to move from interview candidate, to team member, to leader with this fully updated Fourth Edition of Business and Professional Communication. Accessible coverage of new communication technology and social media prepares students to communicate effectively in real world settings. With an emphasis on building skills for business writing and professional presentations, this text empowers students to successfully handle important work-related activities, including job interviewing, working in team, strategically utilizing visual aids, and providing feedback to supervisors.

New to the Fourth Edition:

• A New "Introduction for Students" introduces the KEYS process to students and explains the benefits of studying business and professional communication.
  
  
• Updated chapter opening vignettes introduce students to each chapter with a contemporary example drawn from the real world, including a discussion about what makes the employee-rated top five companies to work for so popular, new strategies to update PR and marketing methods to help stories stand out, Oprah Winfrey's 2018 Golden Globe speech that reverberated throughout the #metoo movement, Simon Sinek's "How Great Leaders Inspire Action" TED talk, and the keys to Southwest Airlines' success.
  
  
• An updated photo program shows diverse groups of people in workplace settings and provides current visual examples to accompany updated vignettes and scholarship in the chapter narrative.

Give your students the SAGE edge!

SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning.

About the Author
Kelly Miller is the Dean of the College of Liberal Arts at Texas A&M University-Corpus Christi. She earned her Ph.D. in Communication from the Pennsylvania State University in 1994, joining the A&M-CC faculty that same year. She was a Professor of the Communication for 16 years, teaching courses in Business & Professional Communication, Teamwork & Leadership, Organizational Communication, Public Relations, and Public Speaking. Additionally, she served as Department Chair/Program Coordinator in Communication from 2000-2009. Over the years, Dr. Quintanilla has received awards for her teaching, service, advising, and scholarship. She has also worked as an executive coach and an organizational communication consultant for a variety of industries. Although she loves her career, her greatest love is spending time with her husband, Anthony and daughter, Logan on the sunny beaches of the South Texas. Dr. Shawn Wahl is the Founding Dean of the Judith Enyeart Reynolds College of Arts, Social Sciences, and Humanities (RCASH) and Professor of Communication at Missouri State University (MSU). Shawn's most notable accomplishment in higher education leadership is facilitating the largest scholarship and structural private eight-figure gift in university history. He has served in the Dean role since 2017 and as Department Head of Communication at MSU from 2012 to 2017. Prior to MSU, he served as the Department Head of Communication, Mass Media & Theatre at Angelo State University and as the Founding Director of Graduate Studies at Texas A&M University, Corpus Christi. Dr. Wahl was the 2016 President of the Central States Communication Association (CSCA). He has authored numerous books, including The Communication Age: Connecting and Engaging; Business and Professional Communication: KEYS for Workplace Excellence; Persuasion in Your Life; Intercultural Communication in Your Life; Public Speaking: Essentials for Excellence; Nonverbal Communication for a Lifetime; Public Relations Principles: Bridging Theory and Practice and Organizational Communication: Strategies for Success. He has published articles in Communication Education, Communication Research Reports, Communication Studies, Communication Teacher, Journal of Family Communication, and the Basic Communication Course Annual. Dr. Wahl and colleagues received the Distinguished Article Award: Instructional Development Division (IDD) National Communication Association (NCA), 2021. Shawn completed two executive leadership programs at the Harvard University Graduate School of Education, the Management Development Program (MDP, 2016), and the Institute for Educational Management (IEM, 2022). In addition, Shawn is an experienced organizational communication consultant and executive leadership coach in various industries (e.g., commodity trading, mining, oil and gas, and health care).


Book Information
ISBN 9781544371771
Author Kelly Miller
Format Paperback
Imprint SAGE Publications Inc
Publisher SAGE Publications Inc
Weight(grams) 870g