21st century organizations, across all sectors and of all types, have to cope with an international marketplace where change is frequent and customer expectations continue to rise. The work of business analysis professionals is crucial if organizations are to succeed and grow. If change programmes are to be successful, stakeholder engagement and situation analysis are vital, and to achieve this, senior business people need to display competence in a range of areas, not least of which include the ability to challenge, lead and influence. Business Analysis and Leadership is for anyone involved in business analysis working in any organization worldwide, from financial services to charities, government to manufacturing. It takes the reader beyond standard textbooks full of techniques and tools, advising on how to lead and gain credibility throughout the organization. It will help you with the tricky role of working with people from the shop floor to board directors and give readers the confidence to challenge the easy way forward and point out what will really work in practice. This inspirational book consists of contributions from leading thinkers and practitioners in business analysis from around the world. Their case studies, practical advice and downloadable appendices will help the reader to develop leadership skills and become an outstanding catalyst for change.

Features in-depth contributions from leading thinkers and practitioners in business analysis from around the world Provides practical advice on the use and implementation of business analysis tools and techniques, with constructive emphasis on the art of leadership and influencing Includes original case studies from around the world, demonstrating the tools that the reader needs in order to progress

About the Author
Penny Pullan is director of Making Projects Work. Her clients include Rolls Royce, UK Government, Skandia, PWC, Novo Nordisk, AstraZeneca, Capital One, National Grid, Open University, CAFOD, Save the Children and Christian Aid, across Europe, the Middle East and Australasia. In addition, she's a Senior Instructor in Business Analysis for ESI, a leading training organization. James Archer is a practising Business Analyst. He was the UK Business Analyst of the Year in 2009 and he is currently leading work to re-design services and processes across three London boroughs and community health.

Reviews
"This book draws together a diverse set of sources to help a BA to gain a deeper understanding of what it takes to be a change leader from any perspective." * Kathleen Barret, former President and CEO, International Institute for Business Analysis *
"It is vital that business analysts adopt a leadership role and this book will provide a valuable resource to enable them to do so." * Debra Paul, co-author of "Business Analysis" and "Business Analysis Techniques" *
"I can't recommend this book highly enough. It should appeal to anyone working in the project/programme space. For business analysts ready for the leadership challenge, it should be considered required reading." * Dean Burnell MBCS, Chartered Institute for IT *
"This book is certainly worth bookmarking in the IIBA Online Library. Each part, chapter or opinion piece can be read on its own without losing context, and this provides a convenient text to access when looking for advice." * Maureen McVey, CBAP, Head of L&D, IIBA *



Book Information
ISBN 9780749468620
Author Penny Pullan
Format Paperback
Page Count 288
Imprint Kogan Page Ltd
Publisher Kogan Page Ltd
Weight(grams) 430g
Dimensions(mm) 234mm * 157mm * 15mm