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54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills by Nancy Friedman 9781599962559
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54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills by Nancy Friedman 9781599962559

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Description

Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organization.

Book Information
ISBN 9781599962559
Author Nancy Friedman
Format Paperback
Page Count 195
Imprint HRD Press Inc.,U.S.
Publisher HRD Press Inc.,U.S.

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