What Matters Matters Most provides a novel solution to the pervasive problem of employee disengagement and the resulting issues in enterprise, healthcare, small business, and nonprofit organizations.

The "solution" is revealed through the relatable story of five leaders (and one little dog) who serve on the Board of Directors of the Furry Hope Rescue & Adoption Agency.

One evening, Bob, Tameka, Mae, and Ramesh commiserate about the problems they're experiencing on their teams. Amy, founder and executive director, shares that her team had a raging problem with disengagement until an expert taught her three little words. Amy invites them to the Pet Playroom to witness the transformation, and they marvel at the astonishing efficiency, enthusiasm, collaboration, and joy on Amy's team.

The following month, the mysterious expert joins their meeting and reveals the hidden cause of employee disengagement, promising to provide her solution if the leaders accept a groundbreaking dare. Though skeptical, they embark on a game-changing journey that shifts their perspective on strategic growth. Each month, the expert returns to unveil another layer of the solution, inviting questions; sharing industry examples; providing strategies to customize the solution to their teams, products, and services; disclosing formulas to gain support from internal stakeholders; and emailing "Challenges" to launch small initiatives.

The leaders report powerful results, including impassioned engagement, productivity, and innovation; heightened customer loyalty; and significantly increasing revenue-all without added stress or disruption to workflow.

What's the solution? Hint: Shine a spotlight on the one thing employees have never seen.

About the Author
Wendy Lipton-Dibner is the leading authority on organizational development through strategic and operational impact. A multiple-time bestselling author, sought-after strategist, and serial entrepreneur, Wendy is known for her unparalleled ability to help organizations increase profitability by maximizing and capitalizing on the real-world impact they create for all stakeholders. President and CEO of Professional Impact, Inc. and creator of Real-World Impact Metrics and the Journey of Impact app, Wendy has helped tens of thousands of enterprise, healthcare, small business, and nonprofit organizations increase team effectiveness and revenue as the result of making a measurable difference in people's lives. She serves as a trusted advisor to doctors, executives, entrepreneurs, and top influencers across a wide range of industries including healthcare, financial services, travel, real estate, technology, automotive, professional services, cosmetics, and e-commerce. Forbes called Wendy's strategies "The Secret to Success in Business," and Inc. labeled her formulas "Your path to profitable impact."


Book Information
ISBN 9781636986357
Author Wendy Lipton-Dibner
Format Paperback
Page Count 220
Imprint Morgan James Publishing llc
Publisher Morgan James Publishing llc