Create engaging AI experiences by mastering ChatGPT for business and leveraging user interface design practices, research methods, prompt engineering, the feeding lifecycle, and more Key Features Learn in-demand design thinking and user research techniques applicable to all conversational AI platforms Measure the quality and evaluate ChatGPT from a customer’s perspective for optimal user experience Set up and use your secure private data, documents, and materials to enhance your ChatGPT models Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionMany enterprises struggle with new technology, often jumping on the bandwagon only to abandon it when challenges arise. This book will help you successfully integrate ChatGPT into your enterprise with a user experience (UX)-centered approach. User Experience Design for Enterprise ChatGPT helps you gain a clear understanding of effective use case design and adapt UX guidelines via a seamless learning experience. You’ll find out how to get your content ready for success, ensuring that interactions are tailored to your audience’s voice, style, and tone. For UX professionals, the book provides the glue to tie your expertise to this new space. Writers, researchers, product managers, and linguists will learn how to make well-thought-out design decisions. You’ll work with use cases such as ChatGPT-powered chat and recommendation engines, as well as see how AI is used behind the scenes. The chapters also teach you about the feeding model to enable you to use feedback and monitoring to iterate before you develop a continuous improvement cycle appropriate for AI solutions. By the end of this book, you’ll have learned how to create powerful, accurate, responsive, and brand-consistent generative AI experiences, transforming your organization’s use of ChatGPT.What you will learn Utilize user research techniques for solutions, such as chatbots and recommendation engines Define a technique to assess and track the quality of your ChatGPT experience Ensure your ChatGPT instance matches your customers' needs and expectations Define and implement a consistent style and tone for your specific ChatGPT instance Leverage well-understood heuristics to monitor and evaluate your chatbot's performance Establish a process for continuous refinement and improvement of your chatbot Who this book is forThis book is for user experience designers, product managers, and product owners of business and enterprise ChatGPT solutions who are interested in learning how to design and implement ChatGPT-4 solutions for enterprise needs. You should have a basic-to-intermediate level of understanding in UI/UX design concepts and fundamental knowledge of ChatGPT-4 and its capabilities.

Book Information
ISBN 9781835461198
Author Richard H. Miller
Format Paperback
Imprint Packt Publishing Limited
Publisher Packt Publishing Limited