An update of the classic book that reveals the 6 keys to successful management In this new edition of his best-selling book, Robert Benfari explains that the best mangers are not born that way but share a mix of characteristics that can be analyzed, understood, and most importantly changed. He identifies the six characteristics of successful managers (Psychological Type; Needs/Motivation; Use of Power; Conflict Style; Our Basic Values; and Our Reaction to Stress) and uses these building blocks to show how anyone can use personality-specific strategies for resolving conflicts, solving problems, managing stress, handling difficult situations at work, and positively influencing others.

• Includes a proven pathway for becoming an effective manager
• Contains new information on management style and leadership, human nature and neuroscience, and the dark side of management
• Includes a self-assessment for each of the six building blocks to successful management

This research-based book offers the tools leaders need to improve their management style and succeed in the workplace.

About the Author

The Author

Robert C. Benfari, AB, MBA, PhD, MSPH, is a multidiscipline behavioral scientist who has spent most of his career in teaching, research, and practice as a professor at the Harvard School of Public Health and the Division of Continuing Education. Benfari also consults to industry and government and conducts workshops on developing one's management style.

Book Information
ISBN 9781118399460
Author Robert C. Benfari
Format Paperback
Page Count 352
Imprint Jossey-Bass Inc.,U.S.
Publisher John Wiley & Sons Inc
Weight(grams) 567g
Dimensions(mm) 229mm * 198mm * 25mm