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Total Organizational Excellence by John S. Oakland 9781138149397
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Total Organizational Excellence by John S. Oakland 9781138149397

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Description

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management.

Book Information
ISBN 9781138149397
Author John S. Oakland
Format Hardback
Page Count 280
Imprint Routledge
Publisher Taylor & Francis Ltd
Weight(grams) 517g

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