Since the publication of 'Return on Investment in Training and Performance Improvement Programs,' many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process does not guarantee that an organization will implement the process effectively throughout the various functions and divisions. 'The ROI Fieldbook' will help organizations implement ROI successfully, by providing concrete techniques, tools, strategies, and reproducible items.

Jack Phillips and Patti Phillips and their associates have helped hundreds of organizations and individuals with their ROI workshops. 'The ROI Fieldbook' provides many different strategies for tackling the critical issues of implementation. The authors examine every key barrier to implementation and suggest strategies for overcoming, minimizing, or removing the barriers.

The accompanying downloadable resources contain dozens of tools, instruments, and templates aimed at providing helpful resources for the individual or the team responsible for implementing ROI. Case studies from a variety of organizations illustrate the broad range of application and implementation. The downloadable resources also include interactive material such as "Are You Ready for ROI"-a self-assessment test. Other material includes templates for data collection, ROI analysis plan, action plan, and a cost summary sheet.

About the Author
Patricia Pulliam Phillips is President and CEO of The ROI Institute, Inc., Jack J. Phillips is Chair of The ROI Institute, Inc. and developer of the ROI Methodology (TM)., Ron Drew Stone is a Senior Vice President with The ROI Institute, Inc. in Birmingham, Alabama., Holly Burkett is Principal, Evaluation Works, Davis, California.

Reviews
"The ROI Fieldbook is the industry's best and most practicable offering in this field to date. Using the Phillips' tools, I was able to isolate and quantify my team's impact on new sales -- $8.75 for each $1.00 invested in sales training. The ROI Fieldbook changes the game from "hoping for a seat at the table" to "driving the ROI agenda" for your function. A must for every training director and practitioner -- and their CEO/CFO." -- Steve McConnell, AVP, Producer Partner Programs, The Hartford "Performance consultants, training managers, HR practitioners -- anyone who needs to conduct an ROI impact study of a training or performance improvement initiative -- will benefit from The ROI Fieldbook. It has information, tools, templates and guidelines that you can use immediately." -- Dana Gaines Robinson and James C. Robinson, Coauthors of Performance Consulting and Strategic Business Partner "I found the text to be well organized, and presented information in an 'easy-to-implement' manner. The Chapter on 'Forecasting the ROI' was particularly useful, with applicable examples and illustrations; and I found the Section on 'Implementation Issues', especially the oganizational readiness assessment, to be invaluable. Every performance and learning consultant needs this book in their toolkit!" -- Kimberly Green, Performance Consultant, California ISO



Book Information
ISBN 9780750676229
Author Patricia Phillips
Format Paperback
Page Count 410
Imprint Butterworth-Heinemann Ltd
Publisher Taylor & Francis Ltd
Weight(grams) 975g