The phrase "lessons learned" is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to learning from experience, illustrated with case histories from the author, and from contributors from industry and the public sector.

About the Author
Dr Nick Milton is a director and co-founder of Knoco Ltd - a Knowledge Management consultancy comprised of seasoned knowledge management practitioners, mentors, and coaches. Knoco Ltd has been delivering successful and sustained Knowledge Management implementation to clients since 1999.

Reviews
"The book is very practical and contains lots of advice, justified, how to perform each of the steps suggested in the process of lessons learned." --Knowledge Management and Organizational Learning"Valuable case histories of real-life events pepper the chapters, which systematically outline and summarise all the key steps and alternatives in the process in a clear, easy-to-read manner." --Australian Academic and Research Libraries



Book Information
ISBN 9781843345879
Author Nick Milton
Format Paperback
Page Count 206
Imprint Chandos Publishing (Oxford) Ltd
Publisher Woodhead Publishing Ltd
Weight(grams) 300g