Description
The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies.
Highlights include-
Reviews
"I recommend the book as a quick read for people who have some familiarity with lean manufacturing but are wondering how they can adapt some of those principles and methods in their non-manufacturing business".
reader testimonial
"The book is geared toward mid- and top-level executives, along with operations executives, quality professionals, trainers, and human resource personnel."
reader testimonial
Book Information
ISBN 9781563273162
Author Productivity Press Development Team
Format Paperback
Page Count 128
Imprint Productivity Press
Publisher Taylor & Francis Inc
Weight(grams) 240g