The book consists of 76 statements on various issues and practices encountered by process improvement/operational excellence (PI-OpEx) practitioners, managers, and leaders. Many of the issues are also encountered by those outside of PI-OpEx as they are leadership-focused. There is also an instructions page encouraging readers to write and journal in the book. The key benefits of the book fuel the unending learning journey of PI-OpEx practitioners and leaders.

They face issues regarding practice, methods, leadership, management, and purpose -- These reflections allow them to either tackle the issue upfront and be prepared or seek a reflection out of the book to develop an approach to an issue encountered, individually or as a team. For example, the practitioner may have a problematic team member, and using a reflection from the book and having the group discuss it may resolve the issue. Or, the practitioner can read the reflection and use their response to develop a strategy for handling the team member.

Essentially, this book provides readings that could form the basis of daily meditation, consulted for perspective when a specific issue arises, or both. It seeks to instill a mindset of emotional intelligence that can then fuel the pursuit of meaningful, lasting change.

Book Information
ISBN 9781032830292
Author Don Arp
Format Hardback
Page Count 136
Imprint Productivity Press
Publisher Taylor & Francis Ltd