Description
About the Author
Kenneth Cloke is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer.
Joan Goldsmith is an organizational consultant and educator specializing in leadership development and organizational change.
Cloke and Goldsmith draw on more than thirty years of practical experience in organizational consulting with hundreds of organizations in the United States and internationally, from Fortune 500 companies to government agencies, schools, and nonprofits. They are coauthors of four previous books, including Resolving Conflicts at Work (Jossey-Bass, 2000).
Reviews
"HR professional and others with a commitment to strategic change will be greatly aided by this compact but powerful volume." (People Management, 21 March 2002)
"A worthwhile book" (Human Resources, June 2002)
"This must rate as possibly the most important management book of the year to date." (Modern Management , 1 June 2002)
Book Information
ISBN 9780787959128
Author Kenneth Cloke
Format Paperback
Page Count 336
Imprint Jossey-Bass Inc.,U.S.
Publisher John Wiley & Sons Inc
Weight(grams) 581g
Dimensions(mm) 238mm * 159mm * 28mm