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The Control Theory Manager by William Glasser 9780887307195
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The Control Theory Manager by William Glasser 9780887307195

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Description

Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

About the Author
William Glasser, M.D., is a world-renowned psychiatrist who lectures widely. His numerous books have sold 1.7 million copies, and he has trained thousands of counselors in his Choice Theory and Reality Therapy approaches. He is also the president of the William Glasser Institute in Los Angeles.


Book Information
ISBN 9780887307195
Author William Glasser
Format Paperback
Page Count 144
Imprint Harper Business
Publisher HarperCollins Publishers Inc
Weight(grams) 132g
Dimensions(mm) 203mm * 135mm * 8mm

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