Description
- Contributors include scholars, mediators, trainers and negotiators, all of whom are passionate about their work.
- Emphasises both internal and external factors as important sources of influence when negotiating conflicts.
- Explores the cultural and institutional frameworks that have shaped intervention processes.
- Considers what techniques might work when, how and why.
- Demonstrates the sophistication of contemporary studies of mediation, negotiation and conflict resolution.
About the Author
Margaret S. Herrman is the founding CEO of Herrman Group, a consultancy that helps people make decisions. She is also the founding co-principal investigator of the Mediator Skills Project at the University of Georgia. She recently retired as a Senior Associate and Director of Dispute Resolution Services at the Carl Vinson Institute of Government also at the University of Georgia.
Reviews
"Margaret Herrman and her team have done an admirable job of sorting through what we know and what we don't know about the mediation of interpersonal disputes. They have built a comprehensive model integrating dozens of pertinent variables that seeks to link antecedent conditions, mediation practice, and short and long-term outcomes. Herrman has assembled contributions from many of the stars in the mediation field who examine the comprehensive model through the lens of framing and frame reflection, narrative, facework, interpersonal power, emotion, Social identity and organizational management. The Handbook of Mediation while not prescriptive, offers a 'platform for further theory testing' that will surely play an important part in helping to determine what makes mediators and mediations program effective." Lawrence Susskind, MIT-Harvard
"The Blackwell Handbook of Mediation is an enormously important contribution to research, scholarship, and reflective practice. In a field marked by a vast range of intellectual traditions and arenas of practice, Margaret Herrman and her contributors have given us an indispensable resource and guide. - erudite, balanced, and respectful of dissenting perspectives." Kenneth Kressel, Rutgers University
"Peggy Herrman's book is a solid presentation of the best current thinking and research in our changing field. She has done brilliantly what good mediators do: present the different perspectives, define the issues, and ask, "where do we go from here?" Betty McManus, National Conflict Resolution Center
"Judging from the quality of the contributions to the Handbook, Herrman's model is a smashing success."-- Howard Gadlin, in the AAA Dispute Resolution Journal
Book Information
ISBN 9781405127424
Author Margaret S. Herrman
Format Hardback
Page Count 466
Imprint Wiley-Blackwell
Publisher John Wiley and Sons Ltd
Weight(grams) 998g
Dimensions(mm) 254mm * 178mm * 41mm
