Description
The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.
Book Information
ISBN 9781138438521
Author Robert Damelio
Format Hardback
Page Count 80
Imprint CRC Press
Publisher Taylor & Francis Ltd
Weight(grams) 453g
